Apple Ford Lincoln Apple Valley

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Reviews

Average Ratings

4.8
1135 lifetime reviews.
  • Excellent service!!

    My husband and I had a really great experience here buying our car. Mark Halverson was amazingly helpful, knowledgeable and kind. We definitely re...

    Dealer Response

    Laura, Thank you so much for your review! I'm glad you had a great experience, and I'll pass along your kind words to Mark. Enjoy your new vehicle...


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    My husband and I had a really great experience here buying our car. Mark Halverson was amazingly helpful, knowledgeable and kind. We definitely recommend going here

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Laura, Thank you so much for your review! I'm glad you had a great experience, and I'll pass along your kind words to Mark. Enjoy your new vehicle! Thanks again, Afton- Customer Service


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  • By Tim from Farmington

    This is my third lease of the Ford Escape since November 2011, they get better every time. Steve Hunt is the only sales associate I've ever had, h...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take c...


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    This is my third lease of the Ford Escape since November 2011, they get better every time. Steve Hunt is the only sales associate I've ever had, he's the best!!! Thanks so much!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!


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  • Bought a Pontiac G6

    Terry Randolph was very helpful and knowlegable. I must admit its been a while since I've purchased a car, and I have always enjoyed the bargainin...

    Dealer Response

    Larry, Thank you for writing this great review. I am glad Terry went our of his way to find that second set of keys for you! Thank you for your bu...


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    Terry Randolph was very helpful and knowlegable. I must admit its been a while since I've purchased a car, and I have always enjoyed the bargaining process. Apple Ford has one price. WE came in without a trade in, paying cash for the car, so I naturally assumed that I would have some bargaining leverage, not so. Having said that, the purchase was hassle free. Mr. Randolph went out of his way to find an extra set of keys that the original owner didn't initially provide. That pleased me greatly. We would go back to Apple Ford again for our next car purchase when needed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Larry, Thank you for writing this great review. I am glad Terry went our of his way to find that second set of keys for you! Thank you for your business.


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  • Above and Beyond

    The crew at Apple Valley Ford were excellent. They went above and beyond to meet our needs and the needs of our family. Very friendly operation ...

    Dealer Response

    Vavruska. Thank you for writing this review. Glad our team at Apple Valley Ford was able to help you and your family find the perfect vehicle! We ...


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    The crew at Apple Valley Ford were excellent. They went above and beyond to meet our needs and the needs of our family. Very friendly operation that is above and beyond any other dealership. Kudos to Chris, Mark.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Vavruska. Thank you for writing this review. Glad our team at Apple Valley Ford was able to help you and your family find the perfect vehicle! We look forward to working with you again.


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  • Quick lane

    Really appreciate the top notch service from Nick Demedico and Sam Sherer in the service/quick lane. It is a busy place but they still go out of t...

    Dealer Response

    Cheryl, Thank you for this wonderful review! Glad our service center could continue our customer service all throughout the dealership. Thank you ...


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    Really appreciate the top notch service from Nick Demedico and Sam Sherer in the service/quick lane. It is a busy place but they still go out of their way with their customer service. I actually look forward to my oil change trip. I've been a customer for over 15 years and employees like your will keep me coming back! Thank you!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Cheryl, Thank you for this wonderful review! Glad our service center could continue our customer service all throughout the dealership. Thank you for your business.


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  • MIKE SMITH..Superhero!

    Mike may be new to car sales, but he is not new to customer service. My wife and I had two cars lined up at other dealers, with financing ready t...

    Dealer Response

    Bill, Wow, thank you for writing an great review! We are so glad Mike made this experience a memorable one! We look forward to working with you ag...


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    Mike may be new to car sales, but he is not new to customer service. My wife and I had two cars lined up at other dealers, with financing ready to go. She says "lets just stop by Apple Valley Ford to see what they have...you never know!" Well, after being married for 32 years, if there is one thing I have learned, it's to listen when your wife "suggests" something! Man, am I glad I did! We stopped by and walked up to Mike, and he greeted us with the warmest smile and most genuine "hello" I've heard in a looooong time! He talked to us like adults, NO pressure. He wanted to know what WE were looking for, not trying to sell us what he wanted to sell. Bottom line is this, the three things that sold us were: 1. 7 day MONEY BACK guarantee on a USED car. Who does this? 2. 30 day "take it back and find the right one" guarantee. Who does this? 3. Lowest price shown...NO haggling! Who does this? 4. GREAT car deal! It's like he read my mind on what I really wanted! But no, he just ASKED me the right questions, LISTENED to me, and suggested the right vehicle. Amazing. Who does this? I know I said "3 things", but just wanted to see if you were paying attention! Bottom line...who does this? MIKE SMITH does! Go see him, you will be glad you did!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bill, Wow, thank you for writing an great review! We are so glad Mike made this experience a memorable one! We look forward to working with you again in the future.


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  • CNA lady

    My husband and I recently got married. We have passed issues with credit. We needed a second vehicle. Apple Auto in Northfield did everything th...

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mary! Please let us know if there is ever anything else we can do for you! Safe t...


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    My husband and I recently got married. We have passed issues with credit. We needed a second vehicle. Apple Auto in Northfield did everything they could to help us get the vehicle we needed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Mary! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Jason Gillen = superstar salesman

    We recently purchased a vehicle from Apple Valley Ford, and let me tell you, it was an enjoyable experience!! Jason Gillen was our amazing salesm...

    Dealer Response

    Hey KaiaMarie, Thank you so much for the great review! We think Jason is great too. Glad you enjoyed working with him! Hope you enjoy your new ve...


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    We recently purchased a vehicle from Apple Valley Ford, and let me tell you, it was an enjoyable experience!! Jason Gillen was our amazing salesman, and he had all the knowledge we needed for our purchase. Jason has great customer service... He was fun to be around for the hours we had to spend at the dealership. The financing part went smoothly with Toby helping it along. Everyone was so friendly and the facilities were great. You have to love free popcorn and pop!! We have little kids, and the playroom they had kept them busy so we could get paperwork done. I'm extremely pleased with the vehicle we chose. The price was fabulous, and the vehicle is wonderful!! Thank you Apple Valley Ford!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey KaiaMarie, Thank you so much for the great review! We think Jason is great too. Glad you enjoyed working with him! Hope you enjoy your new vehicle and thank you for your business!


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  • Kyle Buru & the AFL team are the dealer to go to

    Kyle Buru this past week helped my wife and me purchase a vehicle. I have purchased several cars from dealerships and have always been satisfied. ...

    Dealer Response

    Hey Ben, Thank you for the 5 start review! Love to hear that Kyle could impress you with his knowledge and expertise. Enjoy the new vehicle, we ap...


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    Kyle Buru this past week helped my wife and me purchase a vehicle. I have purchased several cars from dealerships and have always been satisfied. Working with Kyle and Apple Auto was the first time I realized the service from other dealerships was not as good as it could or should be. Kyle was so much more enjoyable to work with and I learned a great deal more about the buying process. Financing was simple and comfortable, discussions about extended warranties and services was educational as opposed to high-pressure and selecting a car was done with sincere and honest expert advice from Kyle, who actually helped us pick a car as opposed to selling us the car we happened to be standing next to when we met him. Let's face it, when you look to buy a new car you want to play with the buttons, tromp on the gas and quietly stare at it while you decide. I found it helpful that Kyle drove the cars first to give me a feel of the performance and made it so I was comfortable to step it down a bit with him in the passenger seat. He was also an expert in the cars' technology so I didn't have to fiddle around trying to figure out what the car could do. My wife and I are very pleased with the service and the overall transaction. Thank you to Kyle and the Apple Auto team.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey Ben, Thank you for the 5 start review! Love to hear that Kyle could impress you with his knowledge and expertise. Enjoy the new vehicle, we appreciate your business.


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  • Quicklane Service

    I received quick prompt service and the waiting room was comfortable..

    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. Feel free to stop by if you ever need any more help.


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    I received quick prompt service and the waiting room was comfortable..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. Feel free to stop by if you ever need any more help.


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