Reviews

Average Ratings

5.0
14 lifetime reviews.
  • Thanks mazda!

    I have been trying to find a used vehicle for my kids for a long time and found a perfect Mazda 6 on cars.com! it was at Walser Mazda and i worked...

    Dealer Response

    Congratulations on your new vehicle, Kris! We're glad you enjoyed working with Alex to get your new Mazda 6.


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    I have been trying to find a used vehicle for my kids for a long time and found a perfect Mazda 6 on cars.com! it was at Walser Mazda and i worked with Alex Meyhoeffer! They made the process quick and easy!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new vehicle, Kris! We're glad you enjoyed working with Alex to get your new Mazda 6.


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  • Robin Villeneuve

    I traveled from Upper Michigan to get the exact car I wanted with steel wheels. They did a spectacular job getting the tires changed over at no c...

    Dealer Response

    We are so appreciative of you choosing Walser Mazda all the way from Michigan! It's great that we could get you into the exact car you wanted! Tha...


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    I traveled from Upper Michigan to get the exact car I wanted with steel wheels. They did a spectacular job getting the tires changed over at no cost to me. I would gladly make that long trip again to purchase my next car from Alex "Rock Star" at Wasler Mazda!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so appreciative of you choosing Walser Mazda all the way from Michigan! It's great that we could get you into the exact car you wanted! Thank you for leaving us a 5 star review!


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  • Linda from Redwood Falls

    I had never been to a Mazda dealership before, but Walter Mazda was first rate. Our salesman, Joe Juniper, was knowledgeable and helpful in the b...

    Dealer Response

    Linda, thank you for telling us about your experience while working with Joe Purchasing you new vehicle! We are thrilled to hear that he went the ...


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    I had never been to a Mazda dealership before, but Walter Mazda was first rate. Our salesman, Joe Juniper, was knowledgeable and helpful in the buying process and went the extra mile to help us during our car buying experience. The showroom was modern and comfortable, and the mangers were also truly interested in our car needs. I will certainly return to Walser Mazda in Burnsville the next time I shop for a car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Linda, thank you for telling us about your experience while working with Joe Purchasing you new vehicle! We are thrilled to hear that he went the extra mile to help you during the buying process! We appreciate you taking the time to leave us a 5 star review!


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  • Great buying experience

    My wife and I came in looking to buy a CX5 and drove away with the CX9. The sales manager Bret started out the buying process and finished the dea...

    Dealer Response

    We are thrilled to hear that you had a great experience while working with Brett and Scott purchasing your new CX-9! Thank you for leaving us a 5 ...


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    My wife and I came in looking to buy a CX5 and drove away with the CX9. The sales manager Bret started out the buying process and finished the deal with Scott. Both were professional and a pleasure to do business with. I'd recommend Mazda of Burnsville to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are thrilled to hear that you had a great experience while working with Brett and Scott purchasing your new CX-9! Thank you for leaving us a 5 star review!


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  • Unhappy

    Was treated like a non person. Explained my credit rating was not that great but getting better up front. They turned off and treated me like I wa...

    Dealer Response

    This is shocking to read, Marsh. We would never want to make anyone feel bad about a credit score - that is so far from what we stand for. We ar...


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    Was treated like a non person. Explained my credit rating was not that great but getting better up front. They turned off and treated me like I was wasting their time they said it was getting late an would call me next day let me know what the bank said. Still have not heard back that was 3 weeks ago .. Made me feel I was not good enough to work with especially the sales guy... BAD CUSTOMER. SERVICE!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    This is shocking to read, Marsh. We would never want to make anyone feel bad about a credit score - that is so far from what we stand for. We are eager to work with each customer and their own unique set of circumstances, and we're very sorry that you felt we didn't come off that way. It would be the world to me if you would be willing to give me a call so that I can learn more about your experience. My direct line is 612-282-4559. Hope to hear from you soon. Bret Juedes, General Manager


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  • We won't be back again

    It's great when a sales manager tells you "that's your problem". This was the worst car buying experience we have ever had. We have purchased over...


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    It's great when a sales manager tells you "that's your problem". This was the worst car buying experience we have ever had. We have purchased over 10 cars. Very disappointing.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Find your own financing!!!

    Sales person Tom Boesman was great. Finance people are not so much. I have excellent credit and apparently didn't qualify for "Mazda financing" %2...


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    Sales person Tom Boesman was great. Finance people are not so much. I have excellent credit and apparently didn't qualify for "Mazda financing" %2.9 at the time. They said it was my debt to income. I went home that same day and went online to fill out my own credit app and found out the next day that I was qualified. I chose a different dealership. A few days later, I received a follow up call from Walser to see if I were still interested in the car. Of course I explained that I qualified for the financing promo through a different dealership. So the sales manager and the finance manager get on the phone with me and tried to explain that they don't know what happened. <:( Sure they must have thought I was stupid. Anyway I ended up not buying a car from them. I hope not everyone has this same experience but it just goes to show that you should make sure you know what you're getting yourself into before buying a car anywhere.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealer

    Found car online. Best deal in town. Mark Starsky was one of the best salespeople I have ever dealt with. Honest and ethical and did his best to h...


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    Found car online. Best deal in town. Mark Starsky was one of the best salespeople I have ever dealt with. Honest and ethical and did his best to help us with the car and to insure it was a good car. He did not gloss over anything and went over all the details very meticulously. I don't think buying a car is fun but it was pleasant dealing with Mark. The dealership did everything required and was setup to be customer friendly and convenient. We did not feel rushed, pressured or in any way like we were in an adversary situation. I would certainly go to this dealer again and would be more than happy to work with Mark again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great used car buying experience

    I had a wonderful experience purchasing a preowned 2010 Ford Flex Limited. They have a really great team in place. Scott was my sales advisor and ...


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    I had a wonderful experience purchasing a preowned 2010 Ford Flex Limited. They have a really great team in place. Scott was my sales advisor and was honest and easy to work with. I also cannot say enough good things about Cal, the used car manager. The car was very competitively priced, well-represented, and included all of the bells and whistles we wanted. I would definitely work with Walser Burnsville Mazda again. Thanks again for the fun and easy car buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place to do business.

    We were treated as friends versus customers. We drove 300 miles to reach the dealership and appreciated all the courtesy and service we received. ...


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    We were treated as friends versus customers. We drove 300 miles to reach the dealership and appreciated all the courtesy and service we received. Scott e-mailed us at home to make sure everything was fine. I wouldn't hesitate to purchase another vehicle from Walser.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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