Reviews
Walser Honda provided exceptional service in preparing my
Walser Honda provided exceptional service in preparing my vehicle prior to delivery, and I have experienced no issues since. The process from sales to delivery was seamless and efficient. Overall, it was an outstanding experience
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Walser Honda, we look forward to having you as a valued customer for many years to come!
Jake was awesome!
Jake was awesome! I would recommend him to anyone. Today, I did recommend him to my banker who will now beginning bringing his Civic to Burnsville Honda. I scored the service a 4 star because when I was picking up my Civic, there were grease stains on both the driver's seat and the passenger seat. In the past, mechanics would put plastic down to prevent their dirty clothes from soiling the seat. My seats are cloth fitted and light colored, which will show stains clearly if precautions are not made. Jason tried to clean both seats and the driver's side is acceptable, but the passenger side still has slight grease stains. When I bring my car back for service, I'd like the stains addressed again. Thank you!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your candid feedback. Please don't hesitate to reach out if we need any further assistance. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Walser Honda.
It was a pleasure to work with Seng Yang on getting me
It was a pleasure to work with Seng Yang on getting me the car i want.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very helpful service getting my new tires on (and the
Very helpful service getting my new tires on (and the correct tires) and my oil life meter reset.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
My experience was exceptional from the moment I drove
My experience was exceptional from the moment I drove into the building! Staff was excellent and kept me up to date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They were all friendly and easy to talk to.
They were all friendly and easy to talk to. Bob Waterloo clearly explained all extended warranty options and made the paperwork a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Good customer service.
Good customer service. Very helpful in finding the car I wanted for the price I was willing to spend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Walser Honda.
I had a hard time in the beginning of our journey, but
I had a hard time in the beginning of our journey, but mostly because it was a complex transaction. After going to the dealership 2x I finally landed with Travis, the finance manager who went out of his way to find definitive answers ensuring we had an amazing experience during a really hard time (death in family). Amazing communication! Then Ryan Pettipiece (sp?) went above and beyond to ensure we were comfortable with our purchase and even put the new plates on our car for my dad. I felt so seen and so well cared for—you honestly have NO idea what all that empathy and communication meant to me and my dad. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Walser Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Tim was very helpful.
Tim was very helpful. I will definitely be returning to Honda of Burnsville for my next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Good customer service, it was nice to be able to show up
Good customer service, it was nice to be able to show up to a dealership and not feel the pressure of buying anything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
