Mike Scarff Subaru of Auburn

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Reviews

Average Ratings

4.8
17 lifetime reviews.
  • Wonderful Experience

    We had an exceptionally good experience at Mike Scarff Subaru of Auburn. Jim Reid, who showed us several used cars, was warm, personable and patie...


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    We had an exceptionally good experience at Mike Scarff Subaru of Auburn. Jim Reid, who showed us several used cars, was warm, personable and patient with our questions. He provided complete information, wasn't pushy, and we felt we could trust him. The cars were excellent in quality and price. At another dealer customer service was nonexistent, at least for those buying in our price range. We haven't decided on a car yet, but I can say without reservation that Mike Scarff Subaru of Auburn is the place to go to buy new and used vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Online customer service at Mike Scarf Subaru

    When I was sending out email information requests, Mike Scarf promptly replied and continued with our email conversation. They shed light on why ...

    Dealer Response

    Thanks you for taking the time to write this nice review. Sorry to hear we didn't get to earn your business. If I can personally assist in anywa...


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    When I was sending out email information requests, Mike Scarf promptly replied and continued with our email conversation. They shed light on why after 3 months of shopping I was having trouble finding a used Subaru with Eyesight. That information was critical in my decision to purchase a new Subaru - unfortunately for them I closed the deal at another dealer, but I have nothing but praise for how they handled my inquiries.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks you for taking the time to write this nice review. Sorry to hear we didn't get to earn your business. If I can personally assist in anyway please reach out to. Thanks again, Ed Mulnick Sales Manager


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  • Great Service!!

    The service was as good as it gets! My salesman Doug was very patient and on top of everything for me. The car made it all the way to Alaska witho...

    Dealer Response

    Cahd thanks so much for writing this wonderful review. We do take pride in providing a top level of service for our customers. Thanks again, Ed...


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    The service was as good as it gets! My salesman Doug was very patient and on top of everything for me. The car made it all the way to Alaska without a scratch on it!! I would recommend them to anyone in Alaska who is looking for a great deal, and great service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cahd thanks so much for writing this wonderful review. We do take pride in providing a top level of service for our customers. Thanks again, Ed Mulnick Sales Manager


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  • Still HAPPY#

    Bought my Subaru Crosstrek last April. Happy with the service and dealership in general! I would recomend buying a car at Mike Scarff Subaru! Sing...

    Dealer Response

    Yellow Subi, Thanks so much for your wonderful review. We do take great pride in giving our customers top sewrvice. If for any reason I can be ...


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    Bought my Subaru Crosstrek last April. Happy with the service and dealership in general! I would recomend buying a car at Mike Scarff Subaru! Single lady, and treated with respect.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Yellow Subi, Thanks so much for your wonderful review. We do take great pride in giving our customers top sewrvice. If for any reason I can be of service to yuo feel free to contact me directly at the dealership. Thanks again. Ed Mulnick Sales Manager


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  • Great facility, hassle free experience

    My salesman Gabe was very professional and helpful. It took less than an hour to buy my used vehicle. I would definitely buy another car from thi...


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    My salesman Gabe was very professional and helpful. It took less than an hour to buy my used vehicle. I would definitely buy another car from this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very competent staff and a stress free experience.

    I worked with Beth McGuffin and she was more than professional. There was nothing she could not do for us. We were not straight forward customers....


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    I worked with Beth McGuffin and she was more than professional. There was nothing she could not do for us. We were not straight forward customers. We are relocating from Australia with money overseas and Australian driver's licenses and no car insurance. But we really needed a car. Beth helped us to make it happen. She was so pleasant and very skilled at her job. The dealership itself is a great place to buy a car. The fact that the sales people do not operate on commission means no haggling and frustration for you. I did check the prices of the cars I was interested in at other dealerships and Mike Scarff offered the lowest price. So win, win.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Lives up to reputation for no-pressure sales

    I purchased a new 2016 Outback here recently and I am so happy with the whole experience! I didn't actually think that was possible--I hate even s...


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    I purchased a new 2016 Outback here recently and I am so happy with the whole experience! I didn't actually think that was possible--I hate even stepping onto the lot most places because it's so stifling. I feel like I got a great deal here and they earned my trust because they weren't putting pressure on us to make a decision just to make a sale.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Excellant car buying experience

    Looking for a new or used car, the sales staff at Mike Scarff Subrau will take good care of you. I stopped in at Mike Scarff Subrau looking for a ...


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    Looking for a new or used car, the sales staff at Mike Scarff Subrau will take good care of you. I stopped in at Mike Scarff Subrau looking for a car, Sean was very helpful showing me cars that met my needs. No pressure from Sean or anyone at the dealership. This was a very good car buying experience. The Service Department was good to me also as I orderd options to add to my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great place to buy a vehicle!

    bought a Jeep from here today. To be honest, it was one of the easiest car purchases I have ever made. Sean Daugherty was great! I would highly re...


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    bought a Jeep from here today. To be honest, it was one of the easiest car purchases I have ever made. Sean Daugherty was great! I would highly recommend Mike Scarff Subaru of Auburn to anyone looking for a vehicle, and I will !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great sales gal! makes the perfect sale!

    My experience with buying my new Subaru was totally stress free except picking the color. Beth my favorite sales lady was patient and fun, and onl...


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    My experience with buying my new Subaru was totally stress free except picking the color. Beth my favorite sales lady was patient and fun, and only wanted me to be happy with my choice. Beth kept me well informed to inventory changes and let me know the minute my color choice had arrived. Beth has checked in after the sale too! Love, LOVE, love my new Subaru!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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