Evans Auto Exchange

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 9, 2019

    Purchased a truck from here 5/20/2019 drove it home and within 12 hrs of leaving dealership the truck would not start and has still not started. Sitting... in shop and dealership basically said too bad for us. They won’t do anything.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2019

    We have bought 2 cars from Evan's Auto and been completely satisfied both times. Yippy can pirchase extended powertrain warranties. They handled the financing,... so we didn't have to even go to the bank. The car we just bought had a suspension problem, that we knew about when purchasing. They said they would have it fixed and they stuck to their word. Tom and Mike are both wonderful people to work with when buying a car. We will definitely buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2019

    Terrance was honest and straight forward to get me in price range I wanted. Financing was the quickest process I ever experienced in car buying. With Red... Stone Credit Union financing I got a lower interest rate and terms I was able to get a monthly payment I was looking for. I would buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2018

    My husband and I had been looking for an SUV as our family vehicle. My husband found a 2012 Ford Expedition at Evans, test drove it and checked it out.... He dealt with Mike, Tom and Larry and all three were very professional and efficient! I spoke with all three on the phone and they could not have been any nicer to me! My husband noticed that the Expedition needed new brakes and rotors and that the windshield had some chips in it that needed to be replaced also. They got EVERYTHING fixed. We were very satisfied with the customer service and friendly salesman that we dealt with. We are more than satisfied with our vehicle. We plan on giving them our business the next time we need a vehicle. Also, the financing was a breeze!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 24, 2018

    Great people to work with. Brian was very helpful and easy to talk too. Glad I bought a vehicle from these guys. Would recommend them to everyone.... Thanks again guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 22, 2018

    I needed and wanted a new SUV in the worst way and I needed help , I walked in and I had the best experience in every aspect that I've ever had at a dealership... and I've bought many cars. The selection was great and so much to choose from ,they took my trade and even allowed me to leave the lot with my choice and take it to my mechanic for inspection.it checked out better than I could ask for, by the time I returned they had everything ready I walked in and walked out in 15 min and I made the best decision to buy there.mike and Tom were unbelievably funny and helpful overall I couldn't have asked for more .5 stars and I'll definetly be back !!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    June 22, 2017

    Ok so my wife and I purchased a F350 diesel truck with these guys. About a week later issues have arose with the truck and let's say not minor ones. ... I went thru the process of using the provided warranty to have the truck repaired due to the progressive state of the repairs needed, cause normally I'm the type of guy that would have eaten it and fixed it my self. This situation isn't the case. Anyways went thru a ford dealer got a diagnosis report and the warranty company was contacted. They refused to pay because they are saying since they were existing issues and that the lot would be responsible. I've contacted the lot and Tom has assured me that this situation would be taken care of. He has been a stand up honest guy since day 1 so I don't have a reason to believe otherwise. Will keep this review up to date cause I'm still in this process and don't know who is gonna fix what. Customer service was top notch, paperwork, was a breeze, Car lot was maintained and my salesman had very good knowledge of his inventory and is a seasoned salesman. Not to mention sealing the deal with a hand shake with the owner was icing on the cake. Once we make it thru the repair situation will update my review. Good job guys so far so good.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2017

    Saw the Yukon on the web page. Stopped by on Saturday talked with Tom. Came back on Monday filled out some papers. Took the Yukon with me. I call that... a good day.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 17, 2017

    The owner of Evans auto is a liar. His name is Tom. He sold us two cars on the same day both high-end cars. And both of the vehicles were broken on the... same day we took them from his lot . He professes that they are certified preowned cars. Our first car couldn't even make it home and the second car does not go into reverse I'm not at all satisfied and they are definitely not pre-owned certified . how could they be broken on the way home if they were ever checked.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2017

    Great car helped me with all situations in the buying process very friendly

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
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