Reviews

Average Ratings

4.7
628 lifetime reviews. Includes reviews of Park Chrysler Jeep from DealerRater.com
  • Excellent buying experience

    We made a trip up to Park Chrysler Jeep to purchase a used car. We had an excellent, no pressure experience. Danny was a wonderful salesman to wor...


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    We made a trip up to Park Chrysler Jeep to purchase a used car. We had an excellent, no pressure experience. Danny was a wonderful salesman to work with; he's very friendly, personable, and laid back! All of their staff was great! They were very fair with their pricing on the used vehicle as well as with our trade in. I would highly recommend them to anyone looking for a new or used car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very good experience
    September 19, 2017

    I was very happy I chose to stop by park Chrysler and jeep. I never felt pressured at any point of the buying process. Craig was very knowledgea...

    Park Chrysler Jeep

    Thank you for your positive review. I appreciate you took the time to review us. Craig is one of our long term sales associate who's primary roll...


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    I was very happy I chose to stop by park Chrysler and jeep. I never felt pressured at any point of the buying process. Craig was very knowledgeable of the vehicle we were looking at and was able to answer all our questions. even during the finance process it was a good experience. They looked at many different banks and credit unions to get us the best rate. Even when talking about the extended warranty there was no pressure at all. I did notice the tires needed to be replaced and they were more than willing to work with me and they worked that into the purchase agreement. I would definitely recommend park Chrysler and jeep to anyone who wants to buy a car and not feel pressured into one. All the staff was very nice, greeted every time we walked in the door and felt welcome. One of the owners even stopped by and said hi and asked how things were going. In today's world it was nice to see so many people care about the customer experience. I will definitely go there first the next time I need a car.

    Does recommend this dealer
    Park Chrysler Jeep

    Thank you for your positive review. I appreciate you took the time to review us. Craig is one of our long term sales associate who's primary roll is to be a buyers assistant. It is our goal at Park Jeep to be fully transparent and give our guests the kind of buying experience that we ourselves would expect. The brothers who own the dealership are here daily and interact with customers. Park is a family owned business that wants to give our customers a great experience. Steve Davis General Sales Manager.


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  • Best car buying experience
    September 14, 2017

    Great selection, the staff are knowledgeable and patient. I never felt any pressure, they were very transparent with their prices. Exceptional exp...

    Park Chrysler Jeep

    Christine, Thanks again for your business. We try very hard to give every customer a WOW experience. We sell vehicles like our staff wants to be...


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    Great selection, the staff are knowledgeable and patient. I never felt any pressure, they were very transparent with their prices. Exceptional experience with the finance department.

    Does recommend this dealer
    Park Chrysler Jeep

    Christine, Thanks again for your business. We try very hard to give every customer a WOW experience. We sell vehicles like our staff wants to be treated. We have all of our new and pre-owned vehicles priced very competitively. Customers come first at Park and we strive to do the right thing all the time. Steve General Sales Manager


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  • Jeep Wrangler unlimited
    September 10, 2017

    I had a great experience at Park Jeep! Joe Hance did an awesome job finding exactly what I wanted! I would highly recommend checking out Park Jeep.

    Park Chrysler Jeep

    New Willys, Thanks for your response. It appears Joe Hance gave you the experience we strive so hard to give every customer. Enjoy your Wrangler...


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    I had a great experience at Park Jeep! Joe Hance did an awesome job finding exactly what I wanted! I would highly recommend checking out Park Jeep.

    Does recommend this dealer
    Park Chrysler Jeep

    New Willys, Thanks for your response. It appears Joe Hance gave you the experience we strive so hard to give every customer. Enjoy your Wrangler and stop buy any time for answers of any how do I. Steve Davis GSM


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  • A new "used" Jeep for me!!
    August 18, 2017

    Haiying took us under her wing and helped us into our new "used Jeep"!!! No pressures no gimmicks- Just great customer service all the way around ...

    Park Chrysler Jeep

    Haiying is one of our best! I am glad she gave you the experience that we strive for with every customer. Thanks for the accolades. Steve Dav...


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    Haiying took us under her wing and helped us into our new "used Jeep"!!! No pressures no gimmicks- Just great customer service all the way around from everyone! I seriously recommend going to Park Chrysler Jeep, I know I will again!

    Does recommend this dealer
    Park Chrysler Jeep

    Haiying is one of our best! I am glad she gave you the experience that we strive for with every customer. Thanks for the accolades. Steve Davis GSM


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  • Terrible experience
    August 2, 2017

    My husband and I both have jeeps. We bought a brand new 2017 grand cherokee from this location. We drove away with his new jeep at 9pm when it was...


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    My husband and I both have jeeps. We bought a brand new 2017 grand cherokee from this location. We drove away with his new jeep at 9pm when it was dark out and by 5 in the morning we noticed a small dent in the bumper along with a chip. We contacted them and they would do nothing for us. Then a couple months later We both needed work done so we brought them in the same day. They would not give us a car. My husband got an oil change and I had my sunroof resealed. After the oil change all of the settings in his car were cleared out and some of them when trying to re program no longer work at all. When driving away I noticed a crack in my windshield, but had somewhere to be so I could not turn around to show them. I believe they cracked it when they were working on my sun roof. Also my sunroof makes a noise now when im driving down the highway which makes me believe that they might have made it worse. Getting a hold of the service manager has been awful. I would not go back here.

    Does not recommend this dealer
    Came in for service or repair

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  • Great service
    July 20, 2017

    I highly recommend Haiying to one who is looking for a great car and also great service, I got two SUV from her, and got good experience with her,...

    Park Chrysler Jeep

    Thanks for your support and response. Haiying is one of our best and we're very proud of her and her customer service. Thank you for your busine...


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    I highly recommend Haiying to one who is looking for a great car and also great service, I got two SUV from her, and got good experience with her, she's the one who is effective and flexible, really helpful, hope she can help you next time.

    Does recommend this dealer
    Park Chrysler Jeep

    Thanks for your support and response. Haiying is one of our best and we're very proud of her and her customer service. Thank you for your business Steve Davis GSM


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  • Service area needs help!
    July 1, 2017

    Brought my 2015 200 in for a warranty repair and was told the part was on back order and was put on a list for the part when it came in. I waited ...


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    Brought my 2015 200 in for a warranty repair and was told the part was on back order and was put on a list for the part when it came in. I waited patiently for 2 months before I started calling. Was told by the service manager over and over they still didn't have it. Finally called and told them they needed to fix it soon as I can not continue without having my car. Still took another 3 months before I was able to get it in and fixed. 5 months without my car. When I went in I was told they have had a bunch in stock by one of the advisors.

    Does not recommend this dealer
    Came in for service or repair

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  • Disingenuous, Untrustworthy???BUYER BEWARE
    June 30, 2017

    Disingenuous, Untrustworthy???BUYER BEWARE...

    Park Chrysler Jeep

    There is always two sides to every story. Park Chrysler Jeep encourages every customer to purchase an extended service agreement on every vehicle...


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    Disingenuous, Untrustworthy???BUYER BEWARE...

    Does not recommend this dealer
    Park Chrysler Jeep

    There is always two sides to every story. Park Chrysler Jeep encourages every customer to purchase an extended service agreement on every vehicle. It ensures that everyone's needs are met. Most unhappy customers are those who purchased a higher mileage vehicle and are frustrated when months later they have a repair issue that is now the retailers "fault". In this instance the vehicle was purchased with mileage in excess of 80,000. Park offered and extended warranty and the customer refused. Some 5 months later the customer complained of oil consumption, not abnormal on higher mile vehicles. They did come in and look at vehicles but none were selected and written up. No appraisal was done on their vehicle, simply a number of people (including sales staff) giving ruff estimates without driving the vehicle. In the end the customer wanted the dealership to buy back the vehicle for $500 less than they paid for it 6 months and over 9,000 ago. We are reasonable people but Park is not and eleemosynary organization.


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  • One star is far too much.
    June 21, 2017

    Service is great until they get your money. When issues come up, good luck getting a response from anyone and from every level. Seems they'd ra...


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    Service is great until they get your money. When issues come up, good luck getting a response from anyone and from every level. Seems they'd rather get sued than admit their employee did not do their job and take appropriate action to fix the issue, they just tell you they will call you back and then never do. From the General Sales Manager to the finance associates. Take your business elsewhere. You deserve to be treated with respect. The "Park Promise" they have no idea what those words mean. This dealership is not worth a penny from top to bottom.

    Does not recommend this dealer

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