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Reviews

Average Ratings

4.6
1041 lifetime reviews. Includes reviews of Suburban Chevrolet from DealerRater.com
  • First service appointment

    We bought our new Equinox at Suburban in October. It was just brought in for it's first oil change. Suburban Chev is great to deal with, profess...


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    We bought our new Equinox at Suburban in October. It was just brought in for it's first oil change. Suburban Chev is great to deal with, professional and courteous staff to help with any of our car needs.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service
    June 21, 2017

    The Suburban dealer always provides great service. Just went in for an oil change and they provided a courtesy ride to and from my office. Makes...


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    The Suburban dealer always provides great service. Just went in for an oil change and they provided a courtesy ride to and from my office. Makes it really easy to have service work done at Suburban.

    Does recommend this dealer
    Came in for service or repair

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  • very quick
    June 21, 2017

    Everything wa done quickly and well. My only concern, and I can't verify it, is that a couple of days after having service we found a large scrat...


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    Everything wa done quickly and well. My only concern, and I can't verify it, is that a couple of days after having service we found a large scratch on the passenger side of the car near the bumper. I hope they would have acknowledged it if it happened there but since I have no proof I guess I am stuck. I don't usually look at that side but my husband noticed it a couple of days after my appointment and I can't recall being parked near a red car lately. I have been dealing with putting my mother in a nursing home and looking for scratches hasn't been high on my priority list.

    Does recommend this dealer
    Came in for service or repair

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  • Friendly and good service.
    June 20, 2017

    When I arrived at my scheduled time, I didn't have to wait. When I was being checked in for an oil change, she asked me if I wanted my tires rota...

    Suburban Chevrolet

    Thank you for stopping into our service department!


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    When I arrived at my scheduled time, I didn't have to wait. When I was being checked in for an oil change, she asked me if I wanted my tires rotated for $5. Since I needed it done, I said yes! It's nice to know about any good deals that I may need. She said it would take about an hour, and they were done in 40 to 45 minutes, which exceeded by expectations. The job was done well and I got a nice car wash too.

    Does recommend this dealer
    Came in for service or repair
    Suburban Chevrolet

    Thank you for stopping into our service department!


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  • The New Chevy ZR2 - Just how I wanted it
    June 19, 2017

    I'll try to make this short as it's hard to read long reviews. So I had done a ton of research on what 4X4 to purchase as I use mine as they are i...

    Suburban Chevrolet

    Thank you for being a Suburban Chevrolet customer! We appreciate your business and we thank you for choosing us. Please see us again anytime!


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    I'll try to make this short as it's hard to read long reviews. So I had done a ton of research on what 4X4 to purchase as I use mine as they are intended. I had a Jeep Wrangler but while it works like a horse I missed not having the space to haul. So with all my research it came down to the Toyota TRD Pro or the new (not shipped yet) Chevy Colorado ZR2. I went to Suburban Chev to discuss with them as in 2004 I'd purchased a Z71 Avalanche from them and had a great experience, and still have the truck today. When I got to the dealer I discovered that while they hadn't received any ZR2's they did have two on order, a black one and a silver one. The problem with me is that I wanted the Deep woods green color. Well as a result Kayla and team went to work and determined that they could run a process by which they could change the color of one of their orders at the factory. I said yes let's do it, and I picked up my new Deep woods Green ZR2 on 6/15. Now there is a lot more to this story but the gist is that the service I received from Suburban Chev and the staff was awesome from beginning to end. If you're looking for something on the lot or want to special order something this is the pace to go.

    Does recommend this dealer
    Suburban Chevrolet

    Thank you for being a Suburban Chevrolet customer! We appreciate your business and we thank you for choosing us. Please see us again anytime!


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  • Extremely satisfied!
    June 19, 2017

    After a week of nothing but stress with car issues, Harley at Suburban Chev & finance team Matthew worked non stop for 2 days to figure out how to...

    Suburban Chevrolet

    Thank you for purchasing with us!


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    After a week of nothing but stress with car issues, Harley at Suburban Chev & finance team Matthew worked non stop for 2 days to figure out how to get me into a different vehicle with my not so flexible budget being a single mom. I am so grateful for their hard work!!

    Does recommend this dealer
    Suburban Chevrolet

    Thank you for purchasing with us!


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  • Great Service, they always take good care of me!!
    June 19, 2017

    Suburban Chevrolet is my "GO TO" location for service on my Chevrolet Silverado 4X4 pickup. They drop me off and pick me up from work so I am able...

    Suburban Chevrolet

    Thank you for stopping in!


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    Suburban Chevrolet is my "GO TO" location for service on my Chevrolet Silverado 4X4 pickup. They drop me off and pick me up from work so I am able to leave the truck for the day, and they always have everything completed on time and to my satisfaction, and have even found a couple of warranty items I wasn't aware of, and they fixed those too! Great, friendly service!

    Does recommend this dealer
    Came in for service or repair
    Suburban Chevrolet

    Thank you for stopping in!


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  • New Tahoe purchase
    June 18, 2017

    My salesperson worked very hard to get me the exact new Tahoe I was looking for and made the experience very easy and simple. I drove away in a ne...

    Suburban Chevrolet

    Thank you for buying with us! Please return anytime!


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    My salesperson worked very hard to get me the exact new Tahoe I was looking for and made the experience very easy and simple. I drove away in a new 2017 Chevy Tahoe.

    Does recommend this dealer
    Suburban Chevrolet

    Thank you for buying with us! Please return anytime!


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  • Good dependable service.
    June 17, 2017

    Check in was smooth and easy. The first young lady did have a very soft voice for a garage setting. Had a lot of difficulty hearing her. Had to...

    Suburban Chevrolet

    Thank you for your review!


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    Check in was smooth and easy. The first young lady did have a very soft voice for a garage setting. Had a lot of difficulty hearing her. Had to ask her to speak up sereral times. Bill the service person was very knowledgeable and helpful. They crew did the work I requested and had my vehicle washed and ready to go right on schedule.

    Does recommend this dealer
    Came in for service or repair
    Suburban Chevrolet

    Thank you for your review!


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  • Very Professional Service!
    June 16, 2017

    Suburban Chevrolet worked very hard to find a vehicle for me especially with my unique circumstances. I drove away in a new 2017 Chevrolet Malibu...

    Suburban Chevrolet

    Thank you for your business and thank you for leaving us a review!


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    Suburban Chevrolet worked very hard to find a vehicle for me especially with my unique circumstances. I drove away in a new 2017 Chevrolet Malibu and I am very happy with that. Both my husband and I were treated with respect and we also enjoyed a light conversation as we waited with refreshments. Thank you!

    Does recommend this dealer
    Suburban Chevrolet

    Thank you for your business and thank you for leaving us a review!


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