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Suburban Chevrolet

(2,980 reviews)
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (952) 232-1813 (952) 232-1813
Used (952) 641-7472 (952) 641-7472
Service (952) 232-4893 (952) 232-4893

Reviews

(2,980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chevrolet from DealerRater.

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Ben and Suburban Chevy made the car-buying process

Ben and Suburban Chevy made the car-buying process completely pain free. I communicated with Ben through a few emails during the day and went to the lot the later that day and purchased the vehicle. He knew everything about the vehicle I was buying and zero pressure. This was my first experience with Ben & Suburban Chevy and I couldn't be more pleased. Other Chevy dealers had pricing way above what Suburban had and some of those dealers were even brash over the phone and didn't even seem to want to work with me. I will forever be a Ben & Suburban Chevy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

So I just bought a car from here and I got to say this...

So I just bought a car from here and I got to say this was the BEST!! Car buying experience IN my life. Troy is the most AMAZING SALES PERSON I've ever had. He bent over backwards for me for days until I got into a car. Even after I got frustrated and wanted to quit..He wasn't pushy, he was VERY knowledgeable about everything. It was like buying a car from my dad. I will recommend him and this place to everyone I know looking for a car. The best thing was he didnt SELL me a car, he HELPED ME! Get a car and for that I am eternally greatful. Love him to death. THANKS TROY I OWE YOU!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We were extremely happy with this dealership & it's...

We were extremely happy with this dealership & it's service & cleanliness. Troy treated us with respect & was very kind & a great sense of humor. Everyone that worked there were kind & helpful!! I would Highly recommend this dealership & the people who served us! Very Helpful!! Thank you & Greatly Appreciated!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

We were extremely satisfied with our purchase & highly recommend Suburban Chevrolet.

I've bought three cars from Jack and it was a great...

I've bought three cars from Jack and it was a great experience every time. Jack makes the process easy and he is trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jack was accessible for questions and service and made...

Jack was accessible for questions and service and made buying a car easy. He was helpful in showing us some of the car's features and answering our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jack is a great guy. This is the second car I have...

Jack is a great guy. This is the second car I have purchsaed from Jack

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Troy was wonderful. My credit had taken a hit during this...

Troy was wonderful. My credit had taken a hit during this COVID pandemic and I felt I had no chance of securing a car loan when I needed it the most. Troy went back and forth with a lender willing to work with me to secure a fantastic rate and financing to get me the car I had my eye on. The visit at the dealership was painless and speedy. I was in and out within an hour after having inspected and driven the car. Thank you Troy and Suburban Chevrolet. I will definitely work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice ambiance both inside and outside. Everyone was...

Nice ambiance both inside and outside. Everyone was extremely friendly and helpful. Troy Greer is a down to earth sales man honest he's not just about making the sale. He asked good questions of me to make sure he was doing right by my situation. Seating was spaced extremely well for Covid protocols.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jack did a great job of helping us navigate through all...

Jack did a great job of helping us navigate through all our questions and concerns during our recent vehicle purchase. Very laid back, down-to-earth and not pushy! Overall, he made the car buying process smooth and painless. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had an amazing experience I felt like Jack was...

I had an amazing experience I felt like Jack was protecting me very supportive and open I never felt like a dealership was on my side until today thank you Jack!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.