New 877-227-6403 Dealer Website
Used 866-451-1377 Email Dealer
Service 877-244-3744

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Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

5.0
Average based on 1 reviews
  • Service waas great!!

    I live in Philadelphia, PA but was in Truro last week on vacation. On Thursday, my 2007 Lexus RX350’s engine and VSC lights went on. I talked with...


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    I live in Philadelphia, PA but was in Truro last week on vacation. On Thursday, my 2007 Lexus RX350’s engine and VSC lights went on. I talked with my Philadelphia area dealer and they suggested I take it to a Lexus or Toyota dealer near where I was – that it could be as minor as the gas cap (but I had used ½ a tank since filling up) or something more serious. I had a 420 mile drive, by myself, for Saturday when our rental was up. I called Orleans Toyota and spoke with Kathie in the service department. She told me that the first scheduled appointment was for the following Monday. I explained my predicament and she said if I brought the car in and left it, she would see if one of the technicians could look at it on Friday. Before 9 a.m. Friday I got a call from her to say that a technician who comes in early in the morning had checked it and the ignition coil needed to be replaced. Of course I authorized the work and it was done by noon. Throughout the phone calls and when I was there she was extremely pleasant and really made me feel she cared about fixing this problem for me. And she did! I also want to thank the technician, whose name I don’t know, who got to it so promptly. Between them they helped me avoid what could have been a really unhappy end of my vacation. Instead of scurrying around to find a place to stay over the weekend so the car could be checked and repaired Monday, I spent the time cooking steamers and watching the sunset.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2016

Orleans Toyota is committed to providing our customers superb customer service and outstanding values each and every day! Our relaxed "no nonsense" approach to the car buying process has made us a local favorite with our neighbors here on the Lower Cape and surrounding communities!

"A new kind of car buying experience"