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Reviews

Average Ratings

4.6
570 lifetime reviews. Includes reviews of Lexus of Wayzata from DealerRater.com
  • Great Experience in Buying a Lexus.

    This is my Family's 6th LEXUS with the service at Wayzata LEXUS still the same great experience in the buying and servicing them. Greg Loop has b...

    Dealer Response

    Thank you for taking the time to write this review! We are thrilled that you love Lexus and that you continue to receive such great service with L...


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    This is my Family's 6th LEXUS with the service at Wayzata LEXUS still the same great experience in the buying and servicing them. Greg Loop has been there for 4 of our Lexus's and still out shines all other salesman in our past history of buying cars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review! We are thrilled that you love Lexus and that you continue to receive such great service with Lexus of Wayzata. I will be sure to pass this review along to Greg, who has been such a great help to you with purchasing your last four vehicles. Please feel free to reach out to me if there is anything I can help you with. Sincerely,Robert Katz | General Manager | 952-476-6111.


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  • Gerald Franti makes the whole process fun and easy.
    April 5, 2017

    We went to the Auto Show knowing what car we wanted to see. We met Gerald Franti and we're glad we did. He answered all our questions and demonstr...

    Lexus of Wayzata

    Wayne, we are thrilled you were able to attend the Auto Show and see some of our great cars! Thank you for saying such kind things about Gerald, I...


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    We went to the Auto Show knowing what car we wanted to see. We met Gerald Franti and we're glad we did. He answered all our questions and demonstrated the features and benefits of the new Lexus 350. After analyzing what we wanted we placed our order and are now happily driving our new car. He took care of the paperwork and made the whole process easy for us. This is our third Lexus SUV, which means we've also had experience doing regular maintenance with the Service Department. Here again the desk is staffed with courteous and knowledgeable people. These are the reasons why we give both Gerald Franti, The Service staff and Lexus of Wayzata a 5 Star rating. Thanks to you all!

    Does recommend this dealer
    Lexus of Wayzata

    Wayne, we are thrilled you were able to attend the Auto Show and see some of our great cars! Thank you for saying such kind things about Gerald, I will be sure to share this review with him! At Lexus of Wayzata we strive to give this highest level of service and professionalism possible, and I am happy we have met all of your expectations. If you ever have any questions on your vehicle or need assistance, please feel free to contact me. Sincerely, Mike Dalton , General Sales Manager , 952-404-5103.


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  • Customer Service
    March 28, 2017

    I would not recommend this dealership only because of Eric. If you want someone to buy a vehicle, then you don't go in the office and talk badly a...

    Lexus of Wayzata

    David, we appreciate you writing this review. I will be addressing this situation with Eric to try and get to the bottom of the situation. I great...


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    I would not recommend this dealership only because of Eric. If you want someone to buy a vehicle, then you don't go in the office and talk badly about a potential customer and think that they can't hear you when your office door is open. I had no problems at Lexus of Maplewood

    Does not recommend this dealer
    Lexus of Wayzata

    David, we appreciate you writing this review. I will be addressing this situation with Eric to try and get to the bottom of the situation. I greatly apologize for anything that was said and came across as offensive. We strive to make sure are customers are treated with the highest level of customer service and professionalism. I would like to get in touch with you at your earliest convenience as well, to further discuss the situation, and see if there is anything we can still do for you. Sincerely Mike Dalton , General Sales Manager , 952-404-5103.


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  • Informative and attentive
    March 4, 2017

    Ignacio was exactly what you would want if you were to hire someone to help you find the best car for YOU. There is nobody I trust more than LoW a...

    Lexus of Wayzata

    Thank you for such a great review! Ignacio and the rest of our sales team strive to give the highest level of customer service. They are dedicated...


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    Ignacio was exactly what you would want if you were to hire someone to help you find the best car for YOU. There is nobody I trust more than LoW and Ignacio. Next vehicle will be from this young man!

    Does recommend this dealer
    Lexus of Wayzata

    Thank you for such a great review! Ignacio and the rest of our sales team strive to give the highest level of customer service. They are dedicated to making sure guests receive the best possible vehicle in a low stress environment. We greatly appreciate your feedback, and I will be sure to pass this along to Ignacio. Sincerely, Mark Pelant , New Vehicle Sales Manager & eCommerce Manager , 952-404-5157.


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  • Lexus Owner

    Very nice and helpful Manager and sale staff. I am am a satisfy and repeat customer.

    Dealer Response

    Thanh, thank you for leaving this review! We strive to make sure each customer is delighted and has a great purchase experience. Your business is ...


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    Very nice and helpful Manager and sale staff. I am am a satisfy and repeat customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanh, thank you for leaving this review! We strive to make sure each customer is delighted and has a great purchase experience. Your business is greatly appreciated and we hope you continue to enjoy your Lexus! Sincerely, Mike Dejong | Customer Service Manager | 952-404-5137.


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  • Totally Awesome! Friendly and knowledgeable staff!
    February 26, 2017

    Gerald was very attentive to our special needs and requests. We would not hesitate to have our friends purchase a car from Gerald. We will be bac...

    Lexus of Wayzata

    Thank you for writing this review! I am thrilled Gerald was so easy to work with, and that you had a great experience! I will be sure to pass this...


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    Gerald was very attentive to our special needs and requests. We would not hesitate to have our friends purchase a car from Gerald. We will be back in 3 years. We hope to deal with Gerald again!

    Does recommend this dealer
    Lexus of Wayzata

    Thank you for writing this review! I am thrilled Gerald was so easy to work with, and that you had a great experience! I will be sure to pass this review along to Gerald. We greatly appreciate your recommendations and please don't hesitate to reach out if there is anything else I can help you with. Sincerely, Robert Katz , General Manager , 952-476-6111.


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  • Great!
    February 19, 2017

    Thank you Lexus of Wayzata for a great purchase experience. I worked with Mike Dalton, Sergio, Brian and Jean. They were extremely professional,...

    Lexus of Wayzata

    Thank you, Tom, for taking time to write this review! We greatly appreciate when our customers recognize our hard working sales team! We hope you ...


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    Thank you Lexus of Wayzata for a great purchase experience. I worked with Mike Dalton, Sergio, Brian and Jean. They were extremely professional, knowledgeable, friendly and helpful throughout the purchase process. I am looking forward to a continuing positive relationship with your dealership. Tom W.

    Does recommend this dealer
    Lexus of Wayzata

    Thank you, Tom, for taking time to write this review! We greatly appreciate when our customers recognize our hard working sales team! We hope you continue to enjoy your Lexus and look forward to working with you as well. Sincerely, Robert Katz , General Manager , 952-476-6111.


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  • Smooth Trade
    January 31, 2017

    I appreciate Joe Schad making this trade so easy, 3-4 texts and an online application and we were done. Buying a car has never been easier. Terri...

    Lexus of Wayzata

    Thank you, Maxwell, we greatly appreciate the time you took to write this review. I am thrilled that Joe was so easy to work with during your purc...


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    I appreciate Joe Schad making this trade so easy, 3-4 texts and an online application and we were done. Buying a car has never been easier. Terrific, seamless service. Thanks Joe!

    Does recommend this dealer
    Lexus of Wayzata

    Thank you, Maxwell, we greatly appreciate the time you took to write this review. I am thrilled that Joe was so easy to work with during your purchase! Our sales team strives to make the purchase process seamless and exciting! Please feel free to reach out to me if there is anything you need. Sincerely, Mike Dalton , General Sales Manager , 952-404-5103.


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  • Thanks Russ
    January 21, 2017

    Have been so pleased with Russell with the purchase of the RX350--he was very informative and helpful, and continues to update me with any new pos...

    Lexus of Wayzata

    Thank you, Curt, for taking the time to write this review and mentioning how helpful Russell was! We greatly appreciate your business and hope you...


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    Have been so pleased with Russell with the purchase of the RX350--he was very informative and helpful, and continues to update me with any new possibilities--however, I have put an additional 150,000 miles on the vehicle, and nothing ever goes wrong, but my son and daughter have purchased from him since. Thanks Russ L--I will be back Curt N

    Does recommend this dealer
    Lexus of Wayzata

    Thank you, Curt, for taking the time to write this review and mentioning how helpful Russell was! We greatly appreciate your business and hope you continue to love your Lexus RX350! Please let me know if there is anything we can assist you with. Sincerely, Robert Katz , General Manager , 952-476-6111.


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  • Loving my 2017 RX350
    January 19, 2017

    Service at Lexus is definitely 5 star. Jake Blomquist is great to work with. He has been very knowledgeable and helpful. We talked through the op...

    Lexus of Wayzata

    Joni, we are thrilled you love our RX! Thank you for writing such a great review and mentioning the staff that assisted in your purchase. We striv...


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    Service at Lexus is definitely 5 star. Jake Blomquist is great to work with. He has been very knowledgeable and helpful. We talked through the options from buying out my lease to ultimately turning it in and driving home a brand new RX350. I love it, it was a great move. Actually, everyone that I have encountered at Lexus of Wayzata has been wonderful.

    Does recommend this dealer
    Lexus of Wayzata

    Joni, we are thrilled you love our RX! Thank you for writing such a great review and mentioning the staff that assisted in your purchase. We strive to make sure every customer has a great experience and is treated with the highest level of professionalism. Please feel free to contact me if there is anything I can do for you. Sincerely, Robert Katz , General Manager , 952-476-6111.


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