Reviews

Average Ratings

4.7
306 lifetime reviews. Includes reviews of Roseville Buick GMC from DealerRater.com
  • Great experience

    We just purchased two used vehicles from Jeff, a Terrain and an Impala. It was the best car buying experience we've ever had. No pressure at all. ...


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    We just purchased two used vehicles from Jeff, a Terrain and an Impala. It was the best car buying experience we've ever had. No pressure at all. He was very knowledgeable on all the vehicles he showed us. We will definitely go back to Jeff for our next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Above and beyond
    September 19, 2017

    I was looking for a particular car right down to the color and mileage and within an hour Bryce was able to locate one for me and tell me when he ...

    Roseville Buick GMC

    It's wonderful that Bryce went above an beyond to help you find a vehicle that fit your exact wants - that no pressure sales approach is an import...


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    I was looking for a particular car right down to the color and mileage and within an hour Bryce was able to locate one for me and tell me when he would have it available to look at. He was able to get it to his dealership and not once did I feel pressure to purchase it after he went above and beyond to locate it for me. I worked with Michelle to purchase the vehicle and had a great experience. Both Bryce and Michelle were friendly, knowledgeable about the vehicle and not pushy! I've purchased a number of cars in the past and this was by far the most non-stressful, streamlined process.

    Does recommend this dealer
    Roseville Buick GMC

    It's wonderful that Bryce went above an beyond to help you find a vehicle that fit your exact wants - that no pressure sales approach is an important feature of the Walser Way! We are thrilled to hear that this was the most non-stressful and streamlined purchasing experience that you've had!


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  • Great customer service
    September 3, 2017

    Luke was my salesman and did an outstanding job. Very relaxed knowledgeable and honest. Would highly recommend him to anyone. This industry cou...

    Roseville Buick GMC

    We are happy that Luke did an outstanding job - we are truly lucky to have him as a part of our team! Thank you for leaving such a great review!


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    Luke was my salesman and did an outstanding job. Very relaxed knowledgeable and honest. Would highly recommend him to anyone. This industry could use a lot more people like Luke

    Does recommend this dealer
    Roseville Buick GMC

    We are happy that Luke did an outstanding job - we are truly lucky to have him as a part of our team! Thank you for leaving such a great review!


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  • Great place to buy a vehicle!
    August 24, 2017

    Came from a distance to check out a vehicle I saw online...test drove it, and.came back a few days later and purchased. Michelle was so easy to w...

    Roseville Buick GMC

    We sincerely appreciate all the kind words! It's fantastic that you had an easy purchasing experience working with Michelle!


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    Came from a distance to check out a vehicle I saw online...test drove it, and.came back a few days later and purchased. Michelle was so easy to work,,,,no pressure to buy....knowledgeable and considerate. Fair, quality people and great dealership.

    Does recommend this dealer
    Roseville Buick GMC

    We sincerely appreciate all the kind words! It's fantastic that you had an easy purchasing experience working with Michelle!


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  • Painless and Positive
    August 23, 2017

    When I came to the dealership I was greeted by a salesman who was very helpful. I wasn't looking forward to car shopping as I have been to many de...

    Roseville Buick GMC

    We are glad to hear that you had a painless experience here at Walser Buick GMC Roseville! We pride ourselves in providing an experience that is d...


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    When I came to the dealership I was greeted by a salesman who was very helpful. I wasn't looking forward to car shopping as I have been to many dealerships in the past and have felt very pressured and just haven't had good experiences. However, at Walser not once did I feel pressured or pushed into buying any vehicle. The whole process was very positive. The salesman assisted me through the entire process from looking a the car to the entire financing process, which I appreciated very much! I would highly recommend Walser to anyone looking for a vehicle and a painless dealership experience. I also felt like Walser backed it's customers and vehicles as well- which puts my mind at ease! Thanks you Walser!!

    Does recommend this dealer
    Roseville Buick GMC

    We are glad to hear that you had a painless experience here at Walser Buick GMC Roseville! We pride ourselves in providing an experience that is different than the typical dealership and that no pressure sales approach is an import feature of the Walser Way! Thanks for the great review - we hope to get the chance to help you again in the future!


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  • Caring service with ease and understanding
    August 19, 2017

    Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He e...

    Roseville Buick GMC

    We're glad that Luke took the time to explain everything in detail and that he was honest when he didn't know the answer! That no pressure sales a...


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    Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He explained everything in detail and was honest when he didn't know something. The lifetime power train warranty they offer at no charge is the biggest reason why I went with walser though. Awesome that they offer that! You cannot find that anywhere else along with lowest price guarantee. Only thing I wish would have happened was a little Negotiation on price.

    Does recommend this dealer
    Roseville Buick GMC

    We're glad that Luke took the time to explain everything in detail and that he was honest when he didn't know the answer! That no pressure sales approach and offering the best possible price up front to relieve the stress of negotiation are important features of the Walser Way, and we believe it's what sets us apart from the typical dealership. Thank you for taking the time to share your experience with us - enjoy your ride!


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  • Smooth Car Buying Experience
    August 16, 2017

    After Michelle reached out over email to let me know there may be an opportunity to get me into a new vehicle for at or less than my current payme...

    Roseville Buick GMC

    Kimberly, we appreciate you recommendation and complimentary review! It's wonderful that Michelle took initiative and reached out to let you know ...


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    After Michelle reached out over email to let me know there may be an opportunity to get me into a new vehicle for at or less than my current payment, I was intrigued. After a couple of emails and few phone calls later, in less than a week, she was able to find me a vehicle that matched my interest. I was given a fair trade for my older and well used vehicle. Michelle was informative, not pushy and gave me the space to make a decision that was right for me and my family. I would highly recommend working with Michelle and the Roseville Buick GMC location!

    Does recommend this dealer
    Roseville Buick GMC

    Kimberly, we appreciate you recommendation and complimentary review! It's wonderful that Michelle took initiative and reached out to let you know that she could get you lower payments and found a vehicle that was right for you!


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  • Used low miles GMC Terrain
    August 13, 2017

    Rob M had great customer service and great expertise about the vehicle. The first time I visit, I drove 2 vehicles that I did not like. Went back ...

    Roseville Buick GMC

    We are thrilled to hear that you truly enjoyed your experience working with Rob purchasing your new vehicle! We hope to get the chance to help you...


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    Rob M had great customer service and great expertise about the vehicle. The first time I visit, I drove 2 vehicles that I did not like. Went back and truly enjoyed the extended drive session. The Walser team is friendly and professional. Truly enjoy the experience with purchasing my used, close 2 new vehicle.

    Does recommend this dealer
    Roseville Buick GMC

    We are thrilled to hear that you truly enjoyed your experience working with Rob purchasing your new vehicle! We hope to get the chance to help you again in the future!


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  • Service

    I am the wife of Scott and I brought his truck in. My service advisor was very curtious and friendly. I really appreciate that when I bring my hus...


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    I am the wife of Scott and I brought his truck in. My service advisor was very curtious and friendly. I really appreciate that when I bring my husbands truck in for oil changes. Thanks!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Luke is great to work with. I bought a demo Buick Verano. I enjoyed the whole process. I would definitely recommend this dealer.


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    Luke is great to work with. I bought a demo Buick Verano. I enjoyed the whole process. I would definitely recommend this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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