Reviews

Average Ratings

4.9
447 lifetime reviews.
  • Village Chev - Great service

    We met Bob on our first trip in and scheduled a time for us to test drive. When we arrived he had it pulled up, warmed up and ready to go. Our tes...

    Dealer Response

    Thank you Tony for such a positive review. We are extremely pleased that your experience with us was excellent and that Bob was able to provide yo...


    Show Full Review

    We met Bob on our first trip in and scheduled a time for us to test drive. When we arrived he had it pulled up, warmed up and ready to go. Our test drive wasn't rushed and he gave us plenty of time to discuss between ourselves without any pressure. Once we made the decision to buy, he was very helpful in the financing process and we were driving away in the truck before we knew it. Bob is the type of sales rep that I will recommend to everyone I know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Tony for such a positive review. We are extremely pleased that your experience with us was excellent and that Bob was able to provide you with great service! I will pass along this praise to our team members and to Bob. Please feel free to reach out to me if there is anything else I can do for you. Kit Bolton | General Sales Manager | kbolton@villagechev.com


    Hide Full Review
  • Non-responsive and expensive diagnostic fee

    Non-responsive interaction with service representative in addition to a very high diagnostic fee. I will not likely return for service. The stars ...

    Dealer Response

    Thank you for expressing your concern and for the compliment towards our service tech team. They work hard to get the job done effective and effic...


    Show Full Review

    Non-responsive interaction with service representative in addition to a very high diagnostic fee. I will not likely return for service. The stars given were for the competent tech who actually changed my oil.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for expressing your concern and for the compliment towards our service tech team. They work hard to get the job done effective and efficiently for our customers. We truly apologize the for the negative experience with us. We would like to discuss and resolve this issue. Please contact me directly at 952-449-6736. Sincerely, Joe Sybrant | Service & Parts Director


    Hide Full Review
  • Best dealer I've dealt with

    I was searching for a used car and found exactly what I was looking for online at Village. I sent an email and received a response very quickly, a...

    Dealer Response

    Thank you for such a great review, Kasi! We strive to make sure our sales team is meeting out customers expectations and putting their needs first...


    Show Full Review

    I was searching for a used car and found exactly what I was looking for online at Village. I sent an email and received a response very quickly, and we set up a date and time to meet. When I arrived, the salesman was out to greet us right away and made sure we were comfortable through the whole experience. I drove home with my dream car and was extremely satisfied through the whole thing!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for such a great review, Kasi! We strive to make sure our sales team is meeting out customers expectations and putting their needs first. Thank you for your business and we hope to see you back soon. Sincerely, Grant Osgood | General Manager | 952-473-5444.


    Hide Full Review
  • Luda Citrowske

    I have been going to Village for 23 years now I moved three hours away and will do the drive to have my vehicle serviced at Village and I won't pu...

    Dealer Response

    Lydia, we greatly appreciate this comment! It is great to hear when our customers love coming to the dealership! Thank you for your business and w...


    Show Full Review

    I have been going to Village for 23 years now I moved three hours away and will do the drive to have my vehicle serviced at Village and I won't purchase a vehicle with anyone but Village

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lydia, we greatly appreciate this comment! It is great to hear when our customers love coming to the dealership! Thank you for your business and we look forward to seeing you again soon. Sincerely, Charlie Fink | Sales Manager | 952-449-6711.


    Hide Full Review
  • Great Service

    Mark was very helpful and worked with me on my ongoing oil consumption issue. I'm concerned due to wanting the issue resolved prior to the vehicl...

    Dealer Response

    Kyle, thank you for taking the time to write this review. We are happy to see we helped resolve some mechanical problems with your vehicle! Please...


    Show Full Review

    Mark was very helpful and worked with me on my ongoing oil consumption issue. I'm concerned due to wanting the issue resolved prior to the vehicle falling out of the warranty period,

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kyle, thank you for taking the time to write this review. We are happy to see we helped resolve some mechanical problems with your vehicle! Please let us know if you have any additional questions or concerns! Sincerely,Joe Sybrant | Service & Parts Director | 952-449-6736.


    Hide Full Review
  • Everything good

    Great experience....loved to see all the vehicles on the lot to choose from. Salesman did a great job explaining the features of the truck I pur...

    Dealer Response

    Jeffrey, it is great to see when our customers have great experiences and enjoy viewing our large selection of vehicles. We strive to make sure ea...


    Show Full Review

    Great experience....loved to see all the vehicles on the lot to choose from. Salesman did a great job explaining the features of the truck I purchased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, it is great to see when our customers have great experiences and enjoy viewing our large selection of vehicles. We strive to make sure each customer is well informed and has a great experience in their purchase process. We hope you enjoy your new truck and we look forward to your future business. Sincerely, Charlie Fink | Sales Manager | 952-449-6711.


    Hide Full Review
  • Great service - knowledgeable sales rep

    Please see the previous page- I was very happy with our sales rep, who was knowledgeable but not pushy - perfect

    Dealer Response

    Paulette, thank you for the review and all the kind words! We strive to give our customers the best experience possible and deliver the highest le...


    Show Full Review

    Please see the previous page- I was very happy with our sales rep, who was knowledgeable but not pushy - perfect

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paulette, thank you for the review and all the kind words! We strive to give our customers the best experience possible and deliver the highest level of professionalism. Please let me know if there is anything else I am able to assist you with. sincerely, Charlie Fink | Sales Manager | 952-449-6711.


    Hide Full Review
  • Great service

    Helpful salesperson, looked for and found an unusual configuration, color and manual transmission. Very helpful helping me learn some of the el...

    Dealer Response

    Thank you, James, for writing this review. We are happy to see that you were able to find a car you loved. Manuals are not always easy to find in ...


    Show Full Review

    Helpful salesperson, looked for and found an unusual configuration, color and manual transmission. Very helpful helping me learn some of the electronics I am not used to in a vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, James, for writing this review. We are happy to see that you were able to find a car you loved. Manuals are not always easy to find in the car you are looking for! Feel free to contact me anytime if you have questions about your new car. Sincerely, Charlie Fink | Sales Manager | 952-449-6711.


    Hide Full Review
  • Great service!

    The service rep was great! He made It so easy to get the work done and was very helpful. Kept me informed on what was going on with my vehicle.

    Dealer Response

    At Village Chevrolet we strive to make sure each customer has the best experience possible. We are thrilled that you had a experience worthy of a ...


    Show Full Review

    The service rep was great! He made It so easy to get the work done and was very helpful. Kept me informed on what was going on with my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At Village Chevrolet we strive to make sure each customer has the best experience possible. We are thrilled that you had a experience worthy of a five star review, and that our service department met all of your expectations. Please, do not hesitate to contact me with any questions or additional comments! Sincerely, Joe Sybrant | Service & Parts Director | 952-449-6736.


    Hide Full Review
  • CLEAN, GREAT EXPERIENCE

    NO PRESSURE,ALL PERSONELL WERE PROFESSIONAL AND GREAT TO TALK TOO! PLUS, I BOUGHT MY TRAILBLAZER THERE AND HAVE ALL OF MY WORK DONE THERE1

    Dealer Response

    Gary, thank you for taking the time to write this review! We are thrilled you had a great experience and that your sales experience went so smooth...


    Show Full Review

    NO PRESSURE,ALL PERSONELL WERE PROFESSIONAL AND GREAT TO TALK TOO! PLUS, I BOUGHT MY TRAILBLAZER THERE AND HAVE ALL OF MY WORK DONE THERE1

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, thank you for taking the time to write this review! We are thrilled you had a great experience and that your sales experience went so smoothly! Please feel free to reach out to me if there is anything else we are able to help you with. Sincerely, Joe Sybrant | Service & Parts Director | 952-449-6736.


    Hide Full Review