Bob Rohrman Schaumburg Kia

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Reviews

Average Ratings

4.1
48 lifetime reviews.
  • The best car buy experience I've ever had!

    No pressure, no rush, no stress!!! Sales Person as well as Manager were very friendly, knowledgeable and willing to get us the best deal we could ...

    Dealer Response

    Robert, I'm so pleased you had a great experience with us. I'm happy to see that everyone treated you well and you got a car for a great deal. Tha...


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    No pressure, no rush, no stress!!! Sales Person as well as Manager were very friendly, knowledgeable and willing to get us the best deal we could get. Thanks Kia Schaumburg Team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, I'm so pleased you had a great experience with us. I'm happy to see that everyone treated you well and you got a car for a great deal. Thanks for coming to see us and for posting a review of your experience with us. We truly appreciate it. It was a pleasure to help you.


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  • Very good service from Bob Rohrman KIA dealership!

    Recently, I had a very good overall experience at the Bob Rohrman KIA dealership in Schambourg when I was shopping for a new car. Heard great thin...

    Dealer Response

    Thank you for the five-star review, Alex! We are glad you had such a good experience with us shopping for a new car. We work hard to make certain ...


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    Recently, I had a very good overall experience at the Bob Rohrman KIA dealership in Schambourg when I was shopping for a new car. Heard great things ablut KIA and - after shopping around for a while -I received the best deal for a 2017 top of the line Sportage from this dealership. I was so impressed with the car and offer that I ended up trading my 2014 BMW S328d three months early. GM George Marijan is the man - he is a gentleman and runs a nice operation.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five-star review, Alex! We are glad you had such a good experience with us shopping for a new car. We work hard to make certain our customers find the right car for them and make the deal best fitted to their needs. We hope you're enjoying your 2017 Sportage and that you'll think of us for any of your future needs.


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  • Mr happy

    Great place to buy a car, sales staff is great finance knows what they are doing I would recommend to friends .

    Dealer Response

    Thank you for the review and recommendation, Happy! Our team will be very happy to hear your kind words. Please feel free to let us know if there ...


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    Great place to buy a car, sales staff is great finance knows what they are doing I would recommend to friends .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review and recommendation, Happy! Our team will be very happy to hear your kind words. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.


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  • Easy and friendly staff

    The Salesnan was quite thorough and knowledgeable from start to finish. The best part of my entire experience was dealing with the Finance Manage...

    Dealer Response

    Thank you for the review, Richard! We're happy to see that you had a five-star experience at our dealership and that Eli was able to answer your q...


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    The Salesnan was quite thorough and knowledgeable from start to finish. The best part of my entire experience was dealing with the Finance Manager Eli. He took his time,answered all my questions and truly made a usually non pleasant experience , quite pleasurable. Eli is an asset to your organization and you are lucky to have him

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review, Richard! We're happy to see that you had a five-star experience at our dealership and that Eli was able to answer your questions. We appreciate your business and look forward to serving you again in the future!


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  • B. R Kia SUCKS

    Worked on a deal for 3 weeks and couldn't come to an agreement over $200 WAS paying in CASH !!! TECH-NO music playing LOUDLY WHEN TRYING O STRIKE ...

    Dealer Response

    Robert- Thank you for your honest feedback. However, it is disappointing to hear about your experience with my team. I would like the chance to sp...


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    Worked on a deal for 3 weeks and couldn't come to an agreement over $200 WAS paying in CASH !!! TECH-NO music playing LOUDLY WHEN TRYING O STRIKE DEAL ASSOCIATES PLAYING With FOOTBALL in the SHOWROOM. SALESMAN 15mins LATE forAPPOINTMENT made 2days in ADVANCE! Car was cleaned but NOT SERVICED NEEDED wheelcap for bearings,brakes and oil changed. I would STRONGLY SUGGEST TAKE USED CARS TO PRIVATE MECHANIC B4 BUYING!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Robert- Thank you for your honest feedback. However, it is disappointing to hear about your experience with my team. I would like the chance to speak with you personally regarding the unprofessionalism my team provided. Please contact me and we can set up a time to meet. Schaumburg Kia Customer Service, sk.generalmgr@rohrman.com, 847-908-0502


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  • Trade in

    Great place to buy a car! Bought a few from them and they are fair and trustworthy.

    Dealer Response

    We appreciate your review and your business, Ruger! We're delighted to hear that we provided you with the great service you deserve.


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    Great place to buy a car! Bought a few from them and they are fair and trustworthy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your review and your business, Ruger! We're delighted to hear that we provided you with the great service you deserve.


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  • Great experience

    Purchased my car from this location in April and my wife recently just purchased her new car. Staff remembered us from my purchase in April and he...

    Dealer Response

    Congrats to your wife on her new car, Ephraim! It is always a pleasure to hear our customers leave our dealership feeling very satisfied with thei...


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    Purchased my car from this location in April and my wife recently just purchased her new car. Staff remembered us from my purchase in April and helped my wife with the entire buying process. Super friendly great staff

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congrats to your wife on her new car, Ephraim! It is always a pleasure to hear our customers leave our dealership feeling very satisfied with their business. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.


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  • From Good to Bad

    Things started off great when I purchased my used car. But then things went downhill. Broken promises, phone tag and constantly changing managemen...

    Dealer Response

    Ray, it's unfortunate to hear that your experience was not on par with our standards. We strive to make every customer happy, and we hope you wil...


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    Things started off great when I purchased my used car. But then things went downhill. Broken promises, phone tag and constantly changing management. In the end buyer beware, they are all nice and happy until they get their money and impossible to work with after that.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ray, it's unfortunate to hear that your experience was not on par with our standards. We strive to make every customer happy, and we hope you will give us a chance to make things right. Please contact us so we can learn more about the situation. Schaumburg Kia Customer Service sk.generalmgr@rohrman.com 847-908-0502


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  • Wonderful experience

    I went in to buy a car for the first time by myself and was able to get the exact car for the price I was looking for. Zak was very helpful and kn...

    Dealer Response

    Hi Sarah, Thank you so much for your review! Zak is known for being helpful, so we're glad he was able to help you. We'll pass your compliments o...


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    I went in to buy a car for the first time by myself and was able to get the exact car for the price I was looking for. Zak was very helpful and knowledgeable and was very willing to assist me. He explained all the options that came with the car and even synced my phone to bluetooth before I left. Teddy in finance could not have been more pleasant, he took the time to explain each form that needed to be completed and answered the many questions I had. I was apprehensive buying a car on my own and I could not have asked for a better experience. Great job all around at the dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Sarah, Thank you so much for your review! Zak is known for being helpful, so we're glad he was able to help you. We'll pass your compliments on to everyone, but we hope you continue to love your new car. Thank you!


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  • FRUSTRATING EXPERIENCE

    I left this dealership VERY disappointed and angry. I put a deposit down on a Kia Soul to hold the vehicle and lock in the price. When I got to th...


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    I left this dealership VERY disappointed and angry. I put a deposit down on a Kia Soul to hold the vehicle and lock in the price. When I got to the dealership no one could locate this car, and the only one they claimed they could get was 2 hours away and close to $4000 more than the price I had been quoted. They were unwilling to work with me towards a price that was any less than $500 off MSRP despite the fact this was their own error. I felt like I was arguing with the staff the entire time and talking in circles. They informed me there were only 3 vehicles in the state of IL which matched my preferences, however other dealerships I visited afterwards had no problem getting me that exact vehicle within 24 hours and several thousand under MSRP. The salesman also forgot to give me my drivers license back so I had to return to retrieve it.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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