Reviews
Passat
I bought a used 2015 VW Passat from Westside VW in July 2018. Everything about the experience was first rate and I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very thorough, no pressure, terrific experience!
My entire process buying a vehicle - from initial online inquiry, follow-up, process through to purchase was smooth, thorough, pressure free, warm friendly, and very kind. Maura is terrific! Jeremy in finance was great as well. Thank you all! I'll send my friends and family your way. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Passat
This is the second time I have purchased a vehicle from Luther Westside. I travel from Dubuque, IA just so I can Be provided wonderful service from Maura!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
VW Visit
Great service, I went for a recall for my VW Atlas and I was treated very well, the service was done fast and very good!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing... make my day so happy. Thanks for xxxx me a lot.
Professional people... I can not believe that I came in with my old car and left with a 2018 ... they are the best work team. Thank you, thank you guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic car buying experience
As a woman, I’ve often dealt with what may be unintentional gender discrimination when it comes to anything vehicle related. This was not the case at Luther Westside VW. My salesperson was kind, intelligent, and informative. He treated me with respect and candor. The way I was treated has resulted in a loyal customer - I will continue to purchase future vehicles from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another Lease
I’ve now had six cars through Westside. Second car with CJ. Great price. Smooth process. Wonderful service. Keep up the good work. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
I purchased a 2010 Honda FIT and worked with Chris Palmer. The transaction was quick and easy and I highly recommend Luther Westside. The Holiday saver card 10 cent off per gal and $5 car wash is great too! Bob Maki
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service from helpful, friendly, professional staff
We have been a part of the Twin Cities Volkswagen community for over 40 years. We have owned Rabbits, Scirocco's, Golfs, GTI's and Beetles. The vehicles have all been reliable and have held their resale or trade-in value. In turn we have been religious about maintenance and have always used Volkswagen dealerships (mostly Burnsville and Westside) for servicing. The service departments have been honest, helpful and friendly--have never felt misled or lied to. The sales staff have also been folks you can count on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and pleasant experience
I purchased a used VW Golf. The staff was knowledgeable and answered all he questions. Financing options were straightforward. Would recommend to anyone looking to buy a used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
