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Luther Westside VW

(5,851 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 244-1658 (877) 244-1658
Used (952) 679-8683 (952) 679-8683
Service (952) 679-8697 (952) 679-8697

Reviews

(5,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Westside VW from DealerRater.

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Great experience!

Great car buying experience at Luther Westside Volkswagen! Very friendly staff. I personally worked with Michele Pogue who was very knowledgeable and pleasant to work with. I would highly recommend Michele as well as Luther Westside VW if you are looking for buying or leasing new VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great staff, great service

Dillon was my service rep. He said I’d be in and out in two hours and I was. Thanks to Dillon and the mechanics!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brad is awesome!

After walking away from a car accident in my 2016 Golf S just a few days earlier, I was looking for a 2018 Alltrack, only planning to test drive a couple models. Brad is an excellent listener and he heard the disappointment in my voice with how much the user interface had changed since my 2016 model. I was so happy when he suggested the used certified 2017 Alltrack they had at the used lot. It's perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great!!!

Helton made buying this car a fun,easy,pleasant experience for my 18 year old daughter. Financing department was vary fast and helpful with everything, will definitely return when we need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Came back because of Bobby Scala

Bought a car from Bobby @5 years ago, one of the best used cars ever! He’s great so came back for newer one! Happy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great and fast service

Had a flat tire. Was able to book online, drive in and be done in under an hour. Customer service was awesome. Will be returning for future needs and repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Knowledgeable, helpful, and a quick process for a perfect ca

Luther VW Westside was a perfect experience for me. Jim was incredibly helpful in getting me the car I wanted. I was looking at GTIs and he was knowledgeable about the car and it's capabilities. He was comfortable with me opening it up a bit on the test drive and was not "pushy" in any way. He was understanding of my wants and needs and wanted to help me get the car I wanted. After making a decision, it only took a couple hours to set up financing, do all the paperwork and have keys in hand. I completely forgot the name of the person that set up financing for me (sorry). He was nice and had a fun story about being a former boxer. He also gets 5/5 stars from me. If my next car is another VW, I'll definitely be going to Luther VW Westside again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Super easy

The process was easy and everyone was helpful! Not too much sales pressure and was quite upfront about everything. He even stayed four hours late for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

World-class knowledge and service!

Helton Cerqueira helped me find a certified pre-owned Volkswagen Tiguan. His knowledge and insight is incredible, as he helped us find a clean, reliable 2016 vehicle with low enough miles to last a while so long as I take care of it (like anything else). Hands down, the best customer service I've had when buying a car. This one mattered to me a lot because it's the first time I could afford something "nice." Helton helped my wife previously find a CPO 2009 Jetta that runs like a top years later. This time around I started with a list of 3 vehicles that I emailed to Helton, then I came up with a list of 3 more that were just a little "nicer." His world-class knowledge and customer service helped me see the value in getting a car I could afford and would make me happy. The time we spent looking at each vehicle together was prudent, and the experience was positive from the very beginning all the way through financing and grabbing the keys. If you want to know you're getting into a good vehicle and have a positive experience finding one, Luther Westside is where it's at. Thanks Helton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

I bought a 2015 BMW and couldn’t be more pleased, Jim McCarty my sales person was fabulous to work with. I would highly recommend buying a vehicle from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.