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Reviews

Average Ratings

4.8
191 lifetime reviews. Includes reviews of Borton Volvo Cars from DealerRater.com
  • Good service, clean facilities

    The waiting room was very comfortable and quiet. The car was washed well. All of the workers are very friendly.

    Dealer Response

    We appreciate your marvelous feedback, Sondra. It is our commitment to ensure quality customer care by providing comfortable and relaxing faciliti...


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    The waiting room was very comfortable and quiet. The car was washed well. All of the workers are very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Sondra. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • Felt like part of the family
    February 17, 2017

    We recently purchased a used 2016 V60 wagon from Brenda. By far one of the most comfortable and easy purchases we've ever made. The dealership g...

    Borton Volvo

    Thank you for this excellent review. I¿¿¿m so happy to hear that we could make you feel like a part of the Borton Volvo family with your recent pu...


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    We recently purchased a used 2016 V60 wagon from Brenda. By far one of the most comfortable and easy purchases we've ever made. The dealership gave us an excellent value on our trade, they made the whole process so easy. It felt like we were part of the family from start to finish. Even when I returned to pick up the plates the staff was welcoming and talkative while I waited. I would highly recommend this dealership for any new or used vehicle purchase. They are very particular about the vehicles they sell and genuinely care about each customer.

    Does recommend this dealer
    Borton Volvo

    Thank you for this excellent review. I¿¿¿m so happy to hear that we could make you feel like a part of the Borton Volvo family with your recent purchase. I hope you are enjoying your vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! All the best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • Great experience

    I have been a Volvo driver since I was in college. The customer service experience is always superb and I love driving Volvos. Andy Jensen at Volv...

    Dealer Response

    Thank you for leaving us this great review, Alison. We are very happy to hear that Andy could be so helpful during your recent visit with us. We l...


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    I have been a Volvo driver since I was in college. The customer service experience is always superb and I love driving Volvos. Andy Jensen at Volvo was very helpful and made the lease agreement very easy and answered all my questions in a timely fashion.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Alison. We are very happy to hear that Andy could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • Good cars, good service

    Service was performed on schedule and I was kept informed of progress. Staff is very helpful and I like that they wash the car before turning it ...

    Dealer Response

    Thanks for the feedback, Sharon. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car...


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    Service was performed on schedule and I was kept informed of progress. Staff is very helpful and I like that they wash the car before turning it back to me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback, Sharon. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • service

    work done in a timely manner. good explanation for check engine light (sortware recall) free rental car made available for use during repairs good...

    Dealer Response

    Thank you for the feedback, Merle! One of our top priorities is exceptional customer care and we are proud that this was offered to you during you...


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    work done in a timely manner. good explanation for check engine light (sortware recall) free rental car made available for use during repairs good service manager (Chris) car washed and cleaned

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Merle! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • Great experience, fantastic car

    Tristan was very kinda and helpful as always. He makes us feel valued and makes our experience feel very special.

    Dealer Response

    Hello Nicholas and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tristan w...


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    Tristan was very kinda and helpful as always. He makes us feel valued and makes our experience feel very special.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Nicholas and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tristan was there to provide you with such exceptional service! Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • Auto purchase

    Painless---we got right to the close quickly. The entire process was one of the best I've experienced in purchasing an automobile. We were treate...

    Dealer Response

    Thank you so much for this excellent feedback, Janene. I am grateful to hear that our team worked hard enough to make your purchase completely pai...


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    Painless---we got right to the close quickly. The entire process was one of the best I've experienced in purchasing an automobile. We were treated with respect.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback, Janene. I am grateful to hear that our team worked hard enough to make your purchase completely painless. Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • Good friendly service. Timely repairs.

    The service department is very professional and efficient from check in to check out. Loved the loaner car I was able to drive.

    Dealer Response

    Kaye, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorou...


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    The service department is very professional and efficient from check in to check out. Loved the loaner car I was able to drive.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kaye, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • great service

    the friendly and helpful attitude of Doug Stansberry, who was my service advisor tis time. I have dealt with many different service advisor and e...

    Dealer Response

    John, we are truly grateful for this awesome review! We are thrilled that Doug was able to take care of you. He is a great asset to our team and w...


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    the friendly and helpful attitude of Doug Stansberry, who was my service advisor tis time. I have dealt with many different service advisor and each on has been superb

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, we are truly grateful for this awesome review! We are thrilled that Doug was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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  • Great Service, Great cars

    Friendly and responsive sales support from Andy Jensen and the iEuropean delivery program were clinchers for me. Andy went out of his way to accom...

    Dealer Response

    Donald, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Andy at Borto...


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    Friendly and responsive sales support from Andy Jensen and the iEuropean delivery program were clinchers for me. Andy went out of his way to accommodate my needs and really made this a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Andy at Borton Volvo! If there is anything else we can do for you, just give us a call! Best, Pat Sutter, President and General Manager, 612-821-2777, psutter@borton.com


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