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Reviews

Average Ratings

4.8
Average based on 157 reviews.
  • Forest and Augustine Green (2015 LaCtrosse)

    My wife and I have bought and leased cars from Walser for, approximately, 30 + years. During this time, they have been over and above "Excellent" ...

    Dealer Response

    Mr. and Mrs. Green - We are so appreciative of your business, and we're happy to have been able to serve you and all of your vehicles for over 30 ...


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    My wife and I have bought and leased cars from Walser for, approximately, 30 + years. During this time, they have been over and above "Excellent" and they have always had the most professional, courteous and knowledgeable staff. I will always recommend Walser to my friends and anybody else that wants to listen!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr. and Mrs. Green - We are so appreciative of your business, and we're happy to have been able to serve you and all of your vehicles for over 30 years! Thank you for the great review and for recommending us to others!


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  • Doreen - Encore - love it

    I am very happy. This was my very first brand new car. I arrived and looked around with no sales person breathing down my neck, for me this was a ...

    Dealer Response

    That is fantastic, Doreen! We are thrilled to hear that Hilarie could help you get behind the wheel of your first brand new car - that no pressure...


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    I am very happy. This was my very first brand new car. I arrived and looked around with no sales person breathing down my neck, for me this was a huge plus. It gave me the opportunity to make my own choice. As I walked up to the entrance I was greeted warmly by Hilarie. She did all the paper work to get my purchase done. She was gracious and didn't do a hard sell on extras I didn't want. When my car was detailed and fueled up, she walked out with me to show me features and explained them, plus questions I had. Then she helped sync my phone to the blue tooth for hands free calls. I really enjoyed my experience without feeling the big sales pitch. Also when I was web searching for cars, Walser in Bloomington had by far the best prices, at least $5000 grand less then local dealers in my neighborhood. I did their email review, but wanted to place another to share my review here. Thank you so much, I love my Encore!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That is fantastic, Doreen! We are thrilled to hear that Hilarie could help you get behind the wheel of your first brand new car - that no pressure approach is an important feature of The Walser Way! Thank you so much for choosing Walser and for leaving such a great review! Enjoy every mile in the new ride!


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  • Very happy GMC Acadia owner ¿.

    I was completely comfortable while I waited for my vehicle to be done. I was asked prior to anything else being performed on my vehicle. The peopl...

    Dealer Response

    That is awesome, Linda! We are happy to hear that you enjoyed working with our service department and that you were made to feel completely comfor...


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    I was completely comfortable while I waited for my vehicle to be done. I was asked prior to anything else being performed on my vehicle. The people who worked on my vehicle were very polite. There were no additional charges added to my bill. Excellent!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That is awesome, Linda! We are happy to hear that you enjoyed working with our service department and that you were made to feel completely comfortable. Thank you so much for the 5 star review!


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  • Walser GMC

    Walser GMC employees assisted in repairing corrosion on my Terrain and utilizing warranty coverage provided by GMC including a rental vehicle whil...

    Dealer Response

    Thank you for the great review, Linda! It's wonderful that you enjoyed working with our service department to repair the corrosion on your Terrain...


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    Walser GMC employees assisted in repairing corrosion on my Terrain and utilizing warranty coverage provided by GMC including a rental vehicle while it was repaired. Their professionalism and attention to detail was much appreciated.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Linda! It's wonderful that you enjoyed working with our service department to repair the corrosion on your Terrain. We are so appreciative of you choosing Walser for your service needs and for leaving a 5 star review!


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  • Consumer

    Extremely happy with my car buying process at Walser GMC. Everyone was very friendly and helpful. I called my salesman a couple day's after meetin...

    Dealer Response

    That is wonderful to hear, Chris! We are thrilled that you are extremely happy with the car-buying process at Walser. Thank you for telling us abo...


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    Extremely happy with my car buying process at Walser GMC. Everyone was very friendly and helpful. I called my salesman a couple day's after meeting him, told him which vehicle that I wanted and he had everything ready by the time that I got to back to the dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That is wonderful to hear, Chris! We are thrilled that you are extremely happy with the car-buying process at Walser. Thank you for telling us about your experience and leaving us a 5 star review!


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  • Dream Truck

    Cassie was great. Very helpful and my son and his girlfriend (who also bought a car that night) were very comfortable with her. She was very quick...

    Dealer Response

    Thanks for telling us about your experience working with Cassie! We're happy to hear she was able to help your son and his girlfriend purchase the...


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    Cassie was great. Very helpful and my son and his girlfriend (who also bought a car that night) were very comfortable with her. She was very quick to respond when we were working on the numbers. Super.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for telling us about your experience working with Cassie! We're happy to hear she was able to help your son and his girlfriend purchase their new vehicles!


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  • Spur of the Moment Service

    Had a tail-light blinker go out and got in quickly without an appointment--also got a coolant flush I hadn't gotten around to scheduling. All thi...

    Dealer Response

    Thank you for reviewing your service experience with us, Bill!


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    Had a tail-light blinker go out and got in quickly without an appointment--also got a coolant flush I hadn't gotten around to scheduling. All this in an hour with responsive, thorough service at the spur of the moment.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing your service experience with us, Bill!


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  • A great buying experience.

    Josh was great and was with us through the entire buying process. Did a great job of explaining all the features of our new Enclave. Probably the ...

    Dealer Response

    Congratulations on your new Enclave! We sincerely appreciate you choosing Walser and telling us about your experience.


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    Josh was great and was with us through the entire buying process. Did a great job of explaining all the features of our new Enclave. Probably the best auto salesperson I have ever dealt with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Enclave! We sincerely appreciate you choosing Walser and telling us about your experience.


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  • Happy Customer Lisa

    Torey Flategraff, my salesperson, was very helpful in making sure I got what I wanted and provided me with the options that would be beneficial to...

    Dealer Response

    Thank you for telling us about your experience, Lisa! It's wonderful to hear that you enjoyed working with Torey to purchase your new vehicle.


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    Torey Flategraff, my salesperson, was very helpful in making sure I got what I wanted and provided me with the options that would be beneficial to my purchase. Walser Buick has always provided me with great customer service.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for telling us about your experience, Lisa! It's wonderful to hear that you enjoyed working with Torey to purchase your new vehicle.


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  • Great Value

    GMC of Bloomington communicated well, and worked around my hectic schedule well.

    Dealer Response

    Thank you for telling us about your experience, Tanner! We're happy to be able to work with you to find what you were looking for.


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    GMC of Bloomington communicated well, and worked around my hectic schedule well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for telling us about your experience, Tanner! We're happy to be able to work with you to find what you were looking for.


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