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Reviews

Average Ratings

4.7
Average based on 188 reviews.
  • excellent service repair at Morries

    NOt long ago I purchased a used Saab 9-5 turbo from Morries with well over 100,000miles. the car was in immaculate condition and very resonably pr...


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    NOt long ago I purchased a used Saab 9-5 turbo from Morries with well over 100,000miles. the car was in immaculate condition and very resonably priced. I ended up purchasing an extended warranty do to the high miles and the car is for my son to take to college. to make a long story short, the water pump went out recently and it just so happend to be covered by the extended warrantly with a small deductible. Morries was very accomidating with the diagnosis, ordering the part and making an appointmentr for me that worked, they even shuttled me around while the car was in the shop for a few hours. the service and courteousness that I received was really over and above any I had ever received from an auto dealer. especially on a used vehicle. Morries has a customer for life with me and my family.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent experience!!!

    First time buying a car -- Morrie's made it easy! Worked with a great guy named Jim who made the entire process plain and simple. No pressure wit...


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    First time buying a car -- Morrie's made it easy! Worked with a great guy named Jim who made the entire process plain and simple. No pressure with anything at all. Much appreciated as a novice car buyer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Retired

    Absolutely the best service experience anywhere. Dan, my service advisor, is terrific, a real asset to your dealership. He's very professional and...


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    Absolutely the best service experience anywhere. Dan, my service advisor, is terrific, a real asset to your dealership. He's very professional and explains everything. The service is completed on time and the car is always clean when I pick it up. My CTS is my 4th Cadillac and has been rather disappointing, but the service experience at Morrie's might keep me in the Cadillac family when I'm in the market for a replacement. Excellent service makes all the difference and reflects Morrie's 'Buy Happy' motto. .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • President

    They always take care of service perfectly and on time.


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    They always take care of service perfectly and on time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • MB of Crystal

    Always fast and efficient service - great people to work with. Always explain what needs to be done and the costs.


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    Always fast and efficient service - great people to work with. Always explain what needs to be done and the costs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Red Carpet service

    Great service, they even called me several times for me to reschedule my original appointment which I couldn't make. Very knowledgeable and manage...


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    Great service, they even called me several times for me to reschedule my original appointment which I couldn't make. Very knowledgeable and managed my expectations so there were no surprises. The guys are so nice, polite and thoughtful which is the icing on the cake. I love Morries. They know how to do it.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Unhappy customer turned happy.

    I was previously unhappy with my used purchase, due to a number of major repairs that surfaced a few weeks after I brought it home. I had addresse...


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    I was previously unhappy with my used purchase, due to a number of major repairs that surfaced a few weeks after I brought it home. I had addressed my concerns with Morrie's. And thankfully Jerry was able to help me. They fixed my repair with a very low cost, and helped me into a rental for the day. I want to thank Jerry for all that he did. A previous bad review, turned into a positive. So thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Relaxed and enjoyable experience

    I went in with a pretty clear objective and had no issues getting exactly what I wanted. The process was quick, painless, and my sales consultant,...


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    I went in with a pretty clear objective and had no issues getting exactly what I wanted. The process was quick, painless, and my sales consultant, Allyssa, was a pleasure to work with. If/when I'm in the market for another vehicle I will definitely be looking to return to Morrie's Cadillac.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Sales for Used Vehicles

    I just bought a used vehicle from Morries in Golden Valley and the experience was great! The salesman was wonderful to work with and went up and b...


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    I just bought a used vehicle from Morries in Golden Valley and the experience was great! The salesman was wonderful to work with and went up and beyond to help get the vehicle for me! Great show room and wonderful people to work with. I would highly recommend them to anyone!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Not so happy

    Unless you are purchasing a new cadillac, the dealership treats you like a sub par citizen. We bought a used car that was not properly inspected, ...

    Dealer Response

    Jeremy, we apologies your experience and will be getting in touch shortly to discuss the matter in more detail. If you've not heard from our Gene...


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    Unless you are purchasing a new cadillac, the dealership treats you like a sub par citizen. We bought a used car that was not properly inspected, which led to repairs and potential problems. Our process of purchasing an 2008 DTS: -Waited 5+ hours in the lobby when told it would be an hour -Missing locking lug nut key which we did not discover until attempted to put snow tire on -Upon snow tire purchase, we found out a tie rod needed replacing after we were assured everything was inspected a month prior, at purchase date. -Had to place multiple calls to management to get rectification for locking lug nut key, which we paid to replace. -Over all, our feeling is, if you buying a used car, this is not the place. You need to spend big money. -Also, beware of the sales man, very aggressive when it comes to extra insurance pitches. He literally throws a fit, to the point of awkwardness. -I am a loyal cadillac driver, on my third, and I will NEVER buy from them again, new or used. Jeremy Beck

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeremy, we apologies your experience and will be getting in touch shortly to discuss the matter in more detail. If you've not heard from our General Sales Manager Mike yet you should be hearing from him shortly.


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