Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
314 lifetime reviews.
  • Darren made purchasing our first Audi FUN!!!

    We walked into Carousel Audi to "just look"at the A3 and A4 models. Within minutes we met Darren Ostern and through his kind, funny and informativ...


    Show Full Review

    We walked into Carousel Audi to "just look"at the A3 and A4 models. Within minutes we met Darren Ostern and through his kind, funny and informative approach we suddenly became very interested in purchasing our first Audi. Darren was so patient with our many questions and he had such wit and a great sense of humor we found ourselves actually enjoying the process. We've purchased many cars in our lifetime and have never enjoyed the process. It always seemed phony and and filled with pressure. We actually loved working with Darren and can honestly say we had a blast purchasing our 2012 Audi and dealing with Darren. We would highly recommend him and look forward to working with him again in the future. Thank you Darren for your patience, vast knowledge, and fabulous personality! We truly appreciated your honest, fair, and direct approach. Thank you for making this a wonderful buying purchase--you are simply terrific! Mary and Pat

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Great service. Respectful sales staff.

    I hate high pressure shark sales people at other dealerships. Our salesman listen to what we wanted gave great advice and never tried to squeeze m...


    Show Full Review

    I hate high pressure shark sales people at other dealerships. Our salesman listen to what we wanted gave great advice and never tried to squeeze more money out of us with high pressure sales.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Recent Purchase

    Kevin Keeney with Mpls. Audi has been the best salesperson I have dealt with since buying (5) previous Audi's over the last ten years. Kevin is a...


    Show Full Review

    Kevin Keeney with Mpls. Audi has been the best salesperson I have dealt with since buying (5) previous Audi's over the last ten years. Kevin is a very good listener and attends to details. During the purchase, Kevin has gone way beyond cummunicating and responding. I was very impressed that Kevin agreed to personally deliver the A5 Audi, when I was unable to get to the Mpls. dealership. I certainly will contact Kevin for my next pruchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • MN Customer

    Buy your Audi here - as for Chris Cohen,,, the best new car consultant that I have ever worked with. He truly cares that you buy a car that will b...


    Show Full Review

    Buy your Audi here - as for Chris Cohen,,, the best new car consultant that I have ever worked with. He truly cares that you buy a car that will be a perfect fit and he will quickly become a great contact to have after the sale. Trust me on this, Chris will make the difference between just buying a new car and having a great experience in the process!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Easy, comfortable experience.

    I worked with David Falkman to buy my S4 at the end of its lease. He was very patient and understanding as I contemplated different replacements...


    Show Full Review

    I worked with David Falkman to buy my S4 at the end of its lease. He was very patient and understanding as I contemplated different replacements for my vehicle. He was interested in me finding the best car for my needs, whether that was new, used, or a different make. David always seemed to have time available when I called and spent just as much time talking with me about other things as we did discussing cars. He made sure he had necessary information before I came in to purchase my vehicle, so that the purchase process was as streamlined as possible. His approach to selling cars is very friendly and conversational and never pressured. I appreciated this very much and would recommend him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Professional Experience

    A design issue in the 2011 Audi A4 forced me to contemplate trading in the car for a new model. I had really liked the car and originally planned...


    Show Full Review

    A design issue in the 2011 Audi A4 forced me to contemplate trading in the car for a new model. I had really liked the car and originally planned to own it for a long time. But not wanting to deal with ongoing service appointmetns I engaged Audi Minneapolis with a chip on my shoulder. Joel Heinen was my sales person. He understood my position and did his best to get me into the car of my choice, but in the end we could not come to an agreement. After a couple of days, Audi Minneapolis sent a follow up email and I reconsidered my position and emailed Joel what I felt was a fair but pretty tough offer for a new car and my trade in. Joel honored my loyalty to Audi and was able to work out a deal that was very close to my position. In the end I think we both benefitted and I was thankful that Joel was willing to work with me. I appreciated that he was professional and direct. I have never liked that a car purchase can take all day with unnecessary discussion and walks to the manager. Although I would liked to have stayed in my old car a bit longer, the 2017 A4 is a joy to drive. Thanks Joel!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Professional Experience

    A design issue in the 2011 Audi A4 forced me to contemplate trading in the car for a new model. I had really liked the car and originally planned...


    Show Full Review

    A design issue in the 2011 Audi A4 forced me to contemplate trading in the car for a new model. I had really liked the car and originally planned to own it for a long time. But not wanting to deal with ongoing service appointmetns I engaged Audi Minneapolis with a chip on my shoulder. Joel Heinen was my sales person. He understood my position and did his best to get me into the car of my choice, but in the end we could not come to an agreement. After a couple of days, Audi Minneapolis sent a follow up email and I reconsidered my position and emailed Joel what I felt was a fair but pretty tough offer for a new car and my trade in. Joel honored my loyalty to Audi and was able to work out a deal that was very close to my position. In the end I think we both benefitted and I was thankful that Joel was willing to work with me. I appreciated that he was professional and direct. I have never liked that a car purchase can take all day with unnecessary discussion and walks to the manager. Although I would liked to have stayed in my old car a bit longer, the 2017 A4 is a joy to drive. Thanks Joel!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bought a new Audi Q5

    Had been looking for a new car for about a month. A lot of different experiences during that month. When I got to Audi, I had a great experience. ...


    Show Full Review

    Had been looking for a new car for about a month. A lot of different experiences during that month. When I got to Audi, I had a great experience. Joel Heiden, my sales associate was very knowledgeable and friendly. There was no hard sell, just an informative and great experience. I will recommend Joel and this dealership to friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • GREAT CAR BUYING EXPERIENCE

    I went into the Audi Minneapolis dealership looking for a newer low mileage audi. After test driving one, I informed Joel Heinen of the options t...


    Show Full Review

    I went into the Audi Minneapolis dealership looking for a newer low mileage audi. After test driving one, I informed Joel Heinen of the options that I was looking for in the car along with my color preference. Joel indicated that he thought he had a vehicle I might be interested in. Joel really listened and pulled around the perfect Audi A6 for me. Joel and the Audi dealership made the car buying experience very easy. When I went to pick up my vehicle, the car had been fully detailed and serviced. Joel also took the time to walk me through the all the controls and features. I was impressed with Joel's knowledge on all the different Audi models. I also financed my car through Audi. The paperwork process was a breeze. I would highly recommend Audi Minneapolis and specifically Joel Heinen if you are in the market for an Audi.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Purchased Used 2016 BMW X1

    Super easy to do business with. A couple of quick emails and phone calls and the deal was done! Thanks!


    Show Full Review

    Super easy to do business with. A couple of quick emails and phone calls and the deal was done! Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review