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Reviews

Average Ratings

4.9
Average based on 321 reviews
  • Great service

    This is the 2nd car that I have purchased from Crown Kia and was very happy with this transaction. Bill Simons and Justin Erickson were both very ...


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    This is the 2nd car that I have purchased from Crown Kia and was very happy with this transaction. Bill Simons and Justin Erickson were both very helpful throughout the process and I would certainly recommend them to anyone shopping for a new car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Outstanding Service were the customer is treated#1

    Crown Kia and salesman Bill Simons really go the extra mile to get you in your dream Kia. We never felt pressured to buy and they bent over backw...


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    Crown Kia and salesman Bill Simons really go the extra mile to get you in your dream Kia. We never felt pressured to buy and they bent over backwards to find the right vehicle. We would highly recommend Bill and Crown Kia for your next purchase.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Outstanding Service were the customer is treated#1

    Crown Kia and salesman Bill Simons really go the extra mile to get you in your dream Kia. We never felt pressured to buy and they bent over backw...

    Dealer Response

    Thanks Ivan! We're so glad to hear that Bill was so helpful and accommodating, and made sure you had all the time and information you needed to fi...


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    Crown Kia and salesman Bill Simons really go the extra mile to get you in your dream Kia. We never felt pressured to buy and they bent over backwards to find the right vehicle. We would highly recommend Bill and Crown Kia for your next purchase.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks Ivan! We're so glad to hear that Bill was so helpful and accommodating, and made sure you had all the time and information you needed to find the vehicle that was right for you. It's wonderful to know that he made you feel so at ease, and that it was such an excellent car buying experience! We appreciate your business and hope to work with you again in the future. Regards, Crown Kia St Petersburg


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  • Positive Experience.

    The sales people were friendly and helpful and there was no pressure to buy. A very positive experience


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    The sales people were friendly and helpful and there was no pressure to buy. A very positive experience

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Optima

    Salesman BIll Simmons was very helpful. Love the new Kia Optima.


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    Salesman BIll Simmons was very helpful. Love the new Kia Optima.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great experience

    I'm pleased getting my car services at Crown Kia they let you feel like family and I like that


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    I'm pleased getting my car services at Crown Kia they let you feel like family and I like that

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Service Department

    I just wanted someone to know about my experience with Crown Kia service Department. I bought my car from another dealership (was not a Kia Deale...


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    I just wanted someone to know about my experience with Crown Kia service Department. I bought my car from another dealership (was not a Kia Dealership) and wanted to make sure I get my Kia serviced at a known Kia dealership. I decided to pick a dealership near me so Crown was the closest. I went online and filled out their preferred customer care card and got my car scheduled. Upon arriving, I was greeted by a few service managers. I was directed to Kelly and he went over everything I needed to know about my Kia with the amount of miles it has on it. I was afraid that they wouldnt give me the service due to me purchasing a car from another dealership. I was so wrong about that. Kelly informed me a a few recall items that he was going to get taken care of while I had my oil changed. He directed me to a comfy waiting area while my car was being serviced. There were about 3 other customers waiting for various repairs but the overall area was nice with complimentary coffee and snacks. I was only there for about 1 hour. I figured it would take longer due to the recall items that needed to be looked at and replaced. They were very fast for overall length of service time. When they called me up for completion. Kelly went over what they did to the car and also (here's my big shout out) told me that he was impressed by the dealership that sold me the car because they replaced items that were of high quality such as tires and filters. He told me that the car was in top notch shape and he hopes I continue to service with them. Once I was done, I found my car to be cleaned and was also to my surprise that they washed and vacuumed my car! Kelly was exceptional with customer service and I will say....I wont go to anyplace else for servicing my Kia. He made me feel that not only did I make a great purchase but also that my car was just as important to service as cars that were sold their. On another note: There was a couple that had a tire that was bad. As I was paying for my service....one of the sales persons comes up to tell the service manager that he was going to cover the cost of the new tire for that couple. Wow. That was very impressive. You folks treat your customers as if they are the most important. Service and a salesman who cares about his customers. I cant say enough how I will always return here knowing I am in good hands by people who aren't out to "get one over on you because your at a dealership". 5 stars folks!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Oil change and ABS light on

    While on my trip this past month for 4,800 miles in my 2015 Kia Sorento, my ABS light came on;not near any Kia dealers, called Sherry who called b...


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    While on my trip this past month for 4,800 miles in my 2015 Kia Sorento, my ABS light came on;not near any Kia dealers, called Sherry who called back and told me to bring it in upon my return. Brought it in and service under warranty=fixed and oil change done. love my Sorento and my service, thanks,Sherry and the gang!!! BTW, the Kia drives like a dream for many hours a day=sits great and gets around 30MPH at 70 plus!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great service department!

    Been servicing my cars with Crown Kia/Mitsubishi for years. Sherry has always been wonderful, and Matt and Evan have just added quality and great...

    Dealer Response

    Thanks Z! We're happy to hear that you continue to have such excellent experiences with Sherry, and that you and your car have been so well taken ...


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    Been servicing my cars with Crown Kia/Mitsubishi for years. Sherry has always been wonderful, and Matt and Evan have just added quality and great customer service after they joined the Crown Kia team. They will go out of their way to provide exceptional service and answer any questions or concerns one might have. They are a big reason why I own a Kia.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks Z! We're happy to hear that you continue to have such excellent experiences with Sherry, and that you and your car have been so well taken care of each time you bring it in. It's wonderful to know that she and the service team make you feel so confident in the work that is done on your vehicle, and we look forward to working with you again in the future! Regards, Crown Kia St Petersburg


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  • Very Satisfied

    Justin Erickson did a fantastic job making me feel welcomed and was very patient with me and all my questions! He seemed very knowledgeable and I ...

    Dealer Response

    Thanks for the great feedback, Adrienne! We're pleased to hear that you had such a pleasant experience with Justin, and that he made sure that you...


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    Justin Erickson did a fantastic job making me feel welcomed and was very patient with me and all my questions! He seemed very knowledgeable and I think he is an asset to Crown for sure! I would definitely go back to see him again in the future when it's time to purchase another vehicle. I love my Soul! :)

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Adrienne! We're pleased to hear that you had such a pleasant experience with Justin, and that he made sure that you were well accommodated throughout the car buying process. It's wonderful to know that his knowledge and expertise made you feel so confident with your purchase! We appreciate your business and look forward to working with you again in the future. Regards, Crown Kia St Petersburg


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