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Reviews

Average Ratings

4.5
226 lifetime reviews. Includes reviews of Lupient Chevrolet from DealerRater.com
  • Highly Recommend

    I tried nearly every SUV on the market before choosing my Chevy Tahoe. The Tahoe's cabin has unmatched refinement and style for a large SUV, with ...


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    I tried nearly every SUV on the market before choosing my Chevy Tahoe. The Tahoe's cabin has unmatched refinement and style for a large SUV, with a contemporary style, lots of high-end materials, and excellent build quality. Not to mention, my sale rep, Zac Lovera, was outstanding! No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just honest, knowledgable service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase of Chevy 2017 LT-Z71 Crewcab from Jim Steffen @ Lup
    March 17, 2017

    Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additio...


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    Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additional accessories tot he pick-up & Jim brought the parts manager in to review & comment on the items that I was adding to be sure everything was properly coordinated. Jim contacted me on the phone three separate times to advise me on the status of the order and to arrange for the internal paperwork & financing at the dealership. Jim's attention to detail & thoroughness was greatly appreciated, and I would not hesitate to recommend Jim to any of my friends. On the finance side, Sonja did a excellent, and painless job, of handling the paperwork with GM credit as well as all of the title transfer materials the State of MN requires. Very present overall experience with Jim, Rick (parts) & Sonja.

    Does recommend this dealer

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  • Mister

    Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additio...


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    Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additional accessories tot he pick-up & Jim brought the parts manager in to review & comment on the items that I was adding to be sure everything was properly coordinated. Jim contacted me on the phone three separate times to advise me on the status of the order and to arrange for the internal paperwork & financing at the dealership. Jim's attention to detail & thoroughness was greatly appreciated, and I would not hesitate to recommend Jim to any of my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2014 Cruze
    March 3, 2017

    Zac and jor were helpful. Got a Chevy Cruze today. Very easy to deal with. I'll be sure to send friends and family members.


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    Zac and jor were helpful. Got a Chevy Cruze today. Very easy to deal with. I'll be sure to send friends and family members.

    Does recommend this dealer

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  • Surprise New Car
    March 2, 2017

    We were getting our car serviced because of their great service dept when a salesperson asked if she could show us an offer. Turns out she had bee...


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    We were getting our car serviced because of their great service dept when a salesperson asked if she could show us an offer. Turns out she had been trying to find us to help with our old car because it was getting up in the mileage dept. We ended up buying our first brand new car from her and the experience was wonderful easy, we are very much enjoying the new car and will never go anywhere else for our transportation needs.

    Does recommend this dealer
    Came in for service or repair

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  • Great servic

    If you are looking for a new or used car, this is the place to go. Your one stop shop. Everyone from the salespeople to finance to the service fo...


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    If you are looking for a new or used car, this is the place to go. Your one stop shop. Everyone from the salespeople to finance to the service folks are super friendly, very upbeat, and work very hard to help you while making sure you aren't pressured. Ask for Miley for a sales rep. He won't steer you wrong.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Lease a new car
    February 14, 2017

    Sales person Dia Vang got me a good deal on a new Cruze. She found me a great car. Dia was very knowledgeable of the process. Got the deal done qu...


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    Sales person Dia Vang got me a good deal on a new Cruze. She found me a great car. Dia was very knowledgeable of the process. Got the deal done quickly. Also, a shout out for Sonya Olin (financial) for making the lease clear and getting the paperwork done quickly Thanks

    Does recommend this dealer

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  • If you are looking to buy a car, talk to Dia Vang.

    If you are in the market to buy a car with excellent customer service, then I highly recommend Dia Vang. From the initial contact, through the pur...


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    If you are in the market to buy a car with excellent customer service, then I highly recommend Dia Vang. From the initial contact, through the purchasing process, and even after the purchase, Dia provided the utmost in customer service. From my experience the quality of customer service drops off after you buy the car. This was not the case with Dia. Throughout the process she was detail oriented and did the little things. I appreciated it. There is no doubt I would purchase another car with Dia's help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A Good Experience from a Dangerous Situation
    January 13, 2017

    I purchased a 2014 Volt, and drove it for 23,000 miles before anything went awry with it! But, when things go wrong, they go really wrong, but Lup...


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    I purchased a 2014 Volt, and drove it for 23,000 miles before anything went awry with it! But, when things go wrong, they go really wrong, but Lupient was there to provide service and support. From the moment I pulled in, the environment was welcoming, and AC (Arcadio) Gutierrez, my service representative, took excellent care of my baby, explained what was wrong, and put me in a rental car so that I could utilize my time wisely, then proceeded to give me updates, coordinate with General Motors, and make sure I was comfortable with the process, and even offering suggestions to offset some of the expenses I incurred during the repair process. Today I got my car back (they even gave her a bath!), and I can't stop smiling! Thank you! Another excellent experience that will ensure my repeat business!

    Does recommend this dealer
    Came in for service or repair

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  • Service Excellence

    I purchased a 2014 Volt, and drove it for 23,000 miles before anything went awry with it! But, when things go wrong, they go really wrong, but Lup...


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    I purchased a 2014 Volt, and drove it for 23,000 miles before anything went awry with it! But, when things go wrong, they go really wrong, but Lupient was there to provide service and support. From the moment I pulled in, the environment was welcoming, and AC (Arcadio) Gutierrez, my service representative, took excellent care of my baby, explained what was wrong, and put me in a rental car so that I could utilize my time wisely, then proceeded to give me updates, coordinate with General Motors, and make sure I was comfortable with the process, and even offering suggestions to offset some of the expenses I incurred during the repair process. Today I got my car back (they even gave her a bath!), and I can't stop smiling! Thank you! Another excellent experience that will ensure my repeat business!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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