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Reviews

Average Ratings

4.5
234 lifetime reviews. Includes reviews of Lupient Chevrolet from DealerRater.com
  • Mister

    Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additio...


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    Jim Steffen did an excellent job taking care of my purchase of a new 2017 Silverado LT-Z71 crew cab pick-up. I ended up adding a number of additional accessories tot he pick-up & Jim brought the parts manager in to review & comment on the items that I was adding to be sure everything was properly coordinated. Jim contacted me on the phone three separate times to advise me on the status of the order and to arrange for the internal paperwork & financing at the dealership. Jim's attention to detail & thoroughness was greatly appreciated, and I would not hesitate to recommend Jim to any of my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Truck purchase
    May 2, 2017

    Came in on 4/29 to purchase a new vehicle. Made it very clear the type of truck and lease price I was looking for. Was able to test drive an appli...


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    Came in on 4/29 to purchase a new vehicle. Made it very clear the type of truck and lease price I was looking for. Was able to test drive an applicable Silverado LTZ and was shown in depth all the technology and how to properly utilize them. During the buying process was disappointed with the trade in offer so kept my previous vehicle as well (recognize this is not at the fault of the sales person) but otherwise felt that the sales personnel did what they could to put my purchase reasonably close to my requested lease price. Overall process was fairly smooth, would feel good about buying from this dealership again.

    Does recommend this dealer

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  • Excellent working with the team
    May 1, 2017

    Smail did a great job & brought a no nonsense, customer 1st focus to the table throughout. I'd highly recommend him to anyone. Easy and painless


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    Smail did a great job & brought a no nonsense, customer 1st focus to the table throughout. I'd highly recommend him to anyone. Easy and painless

    Does recommend this dealer

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  • Great salesman
    May 1, 2017

    Had an awesome experience working with edin. He was able to get me a car I wanted that they did not have on the lot.


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    Had an awesome experience working with edin. He was able to get me a car I wanted that they did not have on the lot.

    Does recommend this dealer

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  • Terrible Experiencw
    April 18, 2017

    If i could put 0 stars i would i have never been treated so poorly in any way with a business. Made an inquiry about a vehicle and was contacted ...


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    If i could put 0 stars i would i have never been treated so poorly in any way with a business. Made an inquiry about a vehicle and was contacted by nice customer service person. She set an appointment. I was greeted by a salesman asked me some questions acted quite strange. Asked me to fill out an application for credit. I explained was not interested in financing. I asked if he could get car pulled around for my wife to look at. He though it would be better if i sat in the lounge abd we should come get him when my wife arrived. The worst customer service i have ever had. The worst thing for business is bad word of mouth. My wife works for a large company accross the freeway and will spread the word to the large amount of employees she works with. I suffer from a brain tumor and have issues explaining myself.

    Does not recommend this dealer

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  • Terrible experience

    If i could put 0 stars i would i have never been treated so poorly in any way with a business. Made an inquiry about a vehicle and was contacted ...


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    If i could put 0 stars i would i have never been treated so poorly in any way with a business. Made an inquiry about a vehicle and was contacted by nice customer service person. She set an appointment. I was greeted by a salesman asked me some questions acted quite strange. Asked me to fill out an application for credit. I explained was not interested in financing. I asked if he could get car pulled around for my wife to look at. He though it would be better if i sat in the lounge abd we should come get him when my wife arrived and i was ready to make a deal. I have a terminal brain tumor and was looking forward to the experience. The worst customer service i have ever had. The worst thing for business is bad word of mouth. My wife works for a large company accross the freeway and will spread the word to the large amount of employees she works with.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Service!
    April 18, 2017

    Smail and Dave both went above and beyond to find me exactly what I wanted. Great group of people! I've enjoyed my 25+ year association with Lupie...


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    Smail and Dave both went above and beyond to find me exactly what I wanted. Great group of people! I've enjoyed my 25+ year association with Lupient Chevrolet!

    Does recommend this dealer

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  • Service
    April 11, 2017

    My service advisor Chad was very helpful! He took the time to listen and believed me when I said I wasnt crazy about the noise I heard!!! We even...


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    My service advisor Chad was very helpful! He took the time to listen and believed me when I said I wasnt crazy about the noise I heard!!! We even went for a test drive and he didn't hear it but had them take it on another drive and they found what was making the noise. Thanks again Chad!!

    Does recommend this dealer
    Came in for service or repair

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  • Service

    My service advisor Chad was very helpful! He took the time to listen and believed me when I said I wasnt crazy about the noise I heard!!! We even ...


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    My service advisor Chad was very helpful! He took the time to listen and believed me when I said I wasnt crazy about the noise I heard!!! We even went for a test drive and he didn't hear it but had them take it on another drive and they found what was making the noise. Thanks again Chad!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Sales employee
    April 6, 2017

    Chuck Evans is great person to work with on inquiring about cars or trucks dealings.No's his stuff has always be helpful.Great personality


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    Chuck Evans is great person to work with on inquiring about cars or trucks dealings.No's his stuff has always be helpful.Great personality

    Does recommend this dealer

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