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Reviews

Average Ratings

4.6
226 lifetime reviews.
  • Great Truck Buying Experience!

    A truly GREAT experience with our recent 2016 Tundra purchase. Sam Coler provide top notch customer service. We will make Sam at Walser in Bloomin...

    Dealer Response

    Thanks for the 5 stars, Patrick! We're so glad that Sam was able to help you purchase your new Tundra and we sincerely appreciate you choosing Wal...


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    A truly GREAT experience with our recent 2016 Tundra purchase. Sam Coler provide top notch customer service. We will make Sam at Walser in Bloomington our first stop in all our future car buying activities.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5 stars, Patrick! We're so glad that Sam was able to help you purchase your new Tundra and we sincerely appreciate you choosing Walser Toyota!


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  • Great Experience Buying Used Prius!

    I recently purchased a used Prius from Walser Toyota in Bloomington. I was a little uncertain driving 1.5 hours to pick up a used car - so was rel...

    Dealer Response

    We sincerely appreciate you choosing Walser Toyota! It's great that Spike was such a great help during the process and that you are happy with you...


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    I recently purchased a used Prius from Walser Toyota in Bloomington. I was a little uncertain driving 1.5 hours to pick up a used car - so was relieved our purchase transaction was simple and flawless. Our salesperson Bob "Spike" Spicher took the time to explain everything on our vehicle - its features and how to get the most out of city driving. He even demonstrated how to use the computer systems in detail. We were already purchasing this vehicle so he didn't have to take the time to show us all of these things. Even after the sale was complete, he offered to go on a second test drive to make sure I was comfortable driving it. The car was a good price and had lower miles than average. I can't speak of their repair/maintenance service - but was VERY happy with our purchase. It's a busy place so make sure you do insurance/financing app online ahead of time Would buy from Bob "Spike" Spichter again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely appreciate you choosing Walser Toyota! It's great that Spike was such a great help during the process and that you are happy with your purchase. Thanks for leaving us such a great review!


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  • Excellent Experience!

    We had such a great experience purchasing our Highlander! Karl Berggreen was so kind and patient with all our questions. He was timely following...

    Dealer Response

    Congratulations on the purchase of your new Highlander! We are happy to hear that you had a great experience working with Karl. Thanks for taking ...


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    We had such a great experience purchasing our Highlander! Karl Berggreen was so kind and patient with all our questions. He was timely following up and an overall great guy to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on the purchase of your new Highlander! We are happy to hear that you had a great experience working with Karl. Thanks for taking the time to leave us a review!


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  • Thank you Antonio!

    We went in just curious about our current vehicle trade in value and left with a new car!!! Thank you to Antonio Mena, he was a big help. He expla...

    Dealer Response

    We are thrilled to hear that Antonio provided you with the best customer service ever during your visit! We hope to get the chance to help you aga...


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    We went in just curious about our current vehicle trade in value and left with a new car!!! Thank you to Antonio Mena, he was a big help. He explained everything to us step by step. He was friendly and he listened to what we wanted and he deliveried the best customer service ever!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are thrilled to hear that Antonio provided you with the best customer service ever during your visit! We hope to get the chance to help you again in the future. Thanks for rating us 5 stars!


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  • Buying a car

    Had an excellent experience at Walser with Tim Potter as our salesman in Bloomington. Highly recommend him.


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    Had an excellent experience at Walser with Tim Potter as our salesman in Bloomington. Highly recommend him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Great Experience with Dominique!

    We had a great and seamless experience working with Dominique and Walser Toyota. We are very happy with our Armada. Thank You!

    Dealer Response

    We are happy to hear that you enjoyed working with Dominique purchasing your new Armada! Thank you for leaving us a 5 star review!


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    We had a great and seamless experience working with Dominique and Walser Toyota. We are very happy with our Armada. Thank You!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you enjoyed working with Dominique purchasing your new Armada! Thank you for leaving us a 5 star review!


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  • Cassie Maxwell - Review

    My wife and I recently bought a 4 runner from Cassie Maxwell....this was the 2nd Toyota we have purchased from her. She personable and knowledgea...

    Dealer Response

    Stew, we appreciate you continuing to choose Walser Toyota! It's wonderful that she could help you get behind the wheel of your new 4Runner! Thank...


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    My wife and I recently bought a 4 runner from Cassie Maxwell....this was the 2nd Toyota we have purchased from her. She personable and knowledgeable. I would definitely recommend Cassie to anyone looking to buy a new or used Toyota. Stew and Debbie Anderson

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Stew, we appreciate you continuing to choose Walser Toyota! It's wonderful that she could help you get behind the wheel of your new 4Runner! Thank for taking the time to leave us a 5 star review!


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  • Poor Customer Service

    Disappointed in customer service. Called for oil change price. Representative said Walker Toyota would match price if I found a lower quote elsewh...

    Dealer Response

    Annalisa - Our service manager, Chris Schieve, is trying to get in touch with you to make this right! Please give him a call at 952-345-5492.


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    Disappointed in customer service. Called for oil change price. Representative said Walker Toyota would match price if I found a lower quote elsewhere. When I called back a couple of hours later to make an appointment, a different representative would not match price. This time I was told that they would not match competitive quote that we agreed on before (even if I brought printout of quote). The second phone call took 20 minutes. I feel frustrated that I was hearing two different stories, and Walker Toyota would not honor the phone agreement we had made earlier. We paid Toyota a lot to purchase our vehicle, and we don't feel like well treated customers. We will take our business elsewhere.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Annalisa - Our service manager, Chris Schieve, is trying to get in touch with you to make this right! Please give him a call at 952-345-5492.


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  • Exceptional experience!

    My experience buying a Toyota Avalon was exceptional, my sales agent Karl was very nice and knowledgeable about the futures of this great car. Whe...

    Dealer Response

    We are thrilled to heart hat you had an exceptional experience while working with Karl and that he made sure that the process was smooth and fast!...


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    My experience buying a Toyota Avalon was exceptional, my sales agent Karl was very nice and knowledgeable about the futures of this great car. When I walked into this dealership, everyone was friendly and the atmosphere was conducive. Karl made sure that the whole process went smoothly and fast. He answered all my questions and also provided more information as needed. Karl was Professional and respectful to my opinion. I will always return back to Walser anytime or day for another great deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are thrilled to heart hat you had an exceptional experience while working with Karl and that he made sure that the process was smooth and fast! Thank you for leaving us a great review - we look forward to helping you again in the future!


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  • Great car buying experience

    My partner and I recently purchased a used Prius from Walser, and we have been very happy with both the car and Walser. We really enjoyed working ...

    Dealer Response

    Congratulations on your new Prius, Bill! We are thrilled to hear that you enjoyed working with Dominique and that he was friendly during the proce...


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    My partner and I recently purchased a used Prius from Walser, and we have been very happy with both the car and Walser. We really enjoyed working with Dominique Neisz; he was very friendly, professional, patient, and flexible. Over the course of a week, he helped us through our first Prius test drives, sold us a great vehicle, and then worked with us to exchange the Prius we had just bought for a very similar and less expensive Prius just a day later. We'd definitely recommend Walser and Dominique to anybody looking for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Prius, Bill! We are thrilled to hear that you enjoyed working with Dominique and that he was friendly during the process. Thanks for rating us 5 stars!


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