Reviews

Average Ratings

4.6
241 lifetime reviews.
  • Love my new ride!

    I had a great experience last Friday buying my new 2018 Toyota C-HR. I originally thought I'd only be able to afford a used car....boy was i wron...

    Dealer Response

    Thanks for reviewing us, Beth! We're so glad to hear you had such an awesome experience at Walser Toyota. We hope you love every mile in your new ...


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    I had a great experience last Friday buying my new 2018 Toyota C-HR. I originally thought I'd only be able to afford a used car....boy was i wrong. They played with the numbers and my monthly payment is exactly what I can afford on a three year lease. A special thank you to Khoa Ha and his manager Muriel, my experience was top notch and painless. I am recommending Walser Toyota Bloomington to all my friends, family and co-workers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for reviewing us, Beth! We're so glad to hear you had such an awesome experience at Walser Toyota. We hope you love every mile in your new ride!


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  • Great service, diverse staff amazing!

    I inherited a Toyota Avalon from Texas and brought it in to Walser for an oil change. What a wonderful dealer. Fast, professional, and I was ver...

    Dealer Response

    Thanks for sharing your experience, Terre! We truly appreciate your kind words, and look forward to helping you again. Welcome to the Walser family!


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    I inherited a Toyota Avalon from Texas and brought it in to Walser for an oil change. What a wonderful dealer. Fast, professional, and I was very impressed at the diversity of the staff - women and people of color working the service center and the sales floor. That doesn't happen by accident and it's pretty freakin' great. I'm with them for life now!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience, Terre! We truly appreciate your kind words, and look forward to helping you again. Welcome to the Walser family!


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  • Dishonest mechanics

    The mechanics are dishonest, the head mechanic helps the mechanics be dishonest, they sabotage your vehicle to keep you coming back and paying for...

    Dealer Response

    Jeffrey, we sincerely apologize that your experience at Walser Toyota did not meet your expectations. Our Service Technicians attempt to make ever...


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    The mechanics are dishonest, the head mechanic helps the mechanics be dishonest, they sabotage your vehicle to keep you coming back and paying for repairs.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, we sincerely apologize that your experience at Walser Toyota did not meet your expectations. Our Service Technicians attempt to make every vehicle repair as effectively and efficiently as possible, and in an open and honest way. We have tried reaching you to discuss your concerns further, but have not been able to connect. Please contact our General Manager (Greg Davis, 612-282-6161) so we can better assist you. Thank you.


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  • Easy and Painless

    Elisa was great to work with to buy my new (to me) Prius V. She wasn't pushy at all but was very knowledgable and helpful. Setting up financing wa...

    Dealer Response

    Thank you for telling us about your experience working with Elisa here at Walser Honda, Jessica! It is wonderful hearing she was knowledgeable, he...


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    Elisa was great to work with to buy my new (to me) Prius V. She wasn't pushy at all but was very knowledgable and helpful. Setting up financing was easy too. Overall, great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for telling us about your experience working with Elisa here at Walser Honda, Jessica! It is wonderful hearing she was knowledgeable, helpful, and that you had an overall great experience working with her. Enjoy your new Prius V!


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  • Walser experienced Auto

    I have to save for being a senior citizen I met a young man to purchase a truck his name is Dylan this guy went over and Beyond selling this truck...

    Dealer Response

    It is fantastic to hear that Dylan at Walser Experienced Autos made you feel comfortable while you were looking at new vehicles! Thank you for sha...


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    I have to save for being a senior citizen I met a young man to purchase a truck his name is Dylan this guy went over and Beyond selling this truck to me he will take care of you a hundred 50% if you're not satisfied he understands he wants your business but he cares about what he does I decided against the vehicle he said no problem and he stuck by it if you really want to feel comfortable about buying a used vehicle go to Walser experienced Auto and ask for Dylan you won't go wrong trust him, I'm a disabled vet and I surely appreciate what this young guy did for me!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is fantastic to hear that Dylan at Walser Experienced Autos made you feel comfortable while you were looking at new vehicles! Thank you for sharing your experience with us and for leaving a great review - we hope to get the chance to help you again in the future!


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  • Walser Bloomington Dealer doesn't care to work.you

    Wanted to buy a new 2017 RAV4 Limited. I had a trade, which I knew I was upside down on. However, out of 3 dealerships who offered me a price, Wal...

    Dealer Response

    Vickie, thank you for the feedback on your experience at our dealership. Our goal is to make sure everyone has a good experience here and we never...


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    Wanted to buy a new 2017 RAV4 Limited. I had a trade, which I knew I was upside down on. However, out of 3 dealerships who offered me a price, Walser Bloomington was 5-$800. under the other two, which still left me upside down, but was willing to pay the difference off or roll it into deal. They neither cared nor wanted to work with me to figure out a way to make this deal work. I guess they do not need the sales. I have marked them off and will go to the other two Toyota Dealership in town to see if I can strike a deal. If not the comparable and better rated Ford Escape or Honda has been highly recommended. Very disappointed in this dealership

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
    Dealer Response

    Vickie, thank you for the feedback on your experience at our dealership. Our goal is to make sure everyone has a good experience here and we never want anyone to leave the store feeling like we did not want to sell them a car. We would love to have another opportunity to earn your business.


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  • Great experience

    Had an excellent experience buying a used highlander from Roger Gibson. He was straight forward, pleasant, and patient with us. The dealership g...

    Dealer Response

    We're happy to hear that you had a an excellent experience buying a Highlander with Roger! We appreciate you taking the time to leave us a 5 star ...


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    Had an excellent experience buying a used highlander from Roger Gibson. He was straight forward, pleasant, and patient with us. The dealership gave us a fair price and an excellent trade in. The lifetime power train is a nice perk for a used car too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you had a an excellent experience buying a Highlander with Roger! We appreciate you taking the time to leave us a 5 star review!


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  • Making a big purchase feel so easy!

    My boyfriends car was totaled last week so we were forced to buy a new car pretty quickly. We searched online for a few days and finally decided t...

    Dealer Response

    We appreciate you choosing Walser Toyota, Alex and Steve! It's fantastic to hear that you had a wonderful experience working with Pavel and that h...


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    My boyfriends car was totaled last week so we were forced to buy a new car pretty quickly. We searched online for a few days and finally decided to give Walser Toyota a try, and boy are we happy we did! Our sales person, Pavel, was the the main reason our experience was so wonderful. His knowledgeable and laid back personality made us feel welcomed and comfortable. Everything went so smoothly and that is all we could have asked for. He was incredibly polite and kind while we sat an awaited the approval of our loan, and reassured us that he will be there for us in any future needs we might have. It feels great to have someone be so supportive in a transaction like buying a car. We could not have asked for better service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you choosing Walser Toyota, Alex and Steve! It's fantastic to hear that you had a wonderful experience working with Pavel and that he made you feel welcomed and comfortable during the purchasing process. Thank you for leaving a great review!


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  • Great experience - 3rd Walser vehicle

    Purchased my last 3 vehicles from Walser. Most recent purchases were from Roger Gibson at Walser Toyota. My recommendation, don't settle for the r...

    Dealer Response

    Andrew, thank you for all your kind words about Roger! It's wonderful that you've had positive experiences purchasing your vehicles here at Walser...


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    Purchased my last 3 vehicles from Walser. Most recent purchases were from Roger Gibson at Walser Toyota. My recommendation, don't settle for the random salesperson waiting at the door for you. Ask for Roger and you will get a knowledgeable salesman who is very helpful and willing to go the extra mile to make your car shoping experience a positive experience. I will continue to purchase my vehicles from Walser!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Andrew, thank you for all your kind words about Roger! It's wonderful that you've had positive experiences purchasing your vehicles here at Walser Toyota - we appreciate you continuing to choose Walser!


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  • Good sales experience

    Visited the dealership to look at a few Toyota's! The sales person was nice and I liked they were a no hassle dealership. They were helpful and I ...

    Dealer Response

    Johnny, we are thrilled to hear that you enjoyed your experience here at Walser Toyota! We appreciate you leaving us a 5 star review - we hope to ...


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    Visited the dealership to look at a few Toyota's! The sales person was nice and I liked they were a no hassle dealership. They were helpful and I was given a good deal- if I was to purchase. Still thinking it over.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Johnny, we are thrilled to hear that you enjoyed your experience here at Walser Toyota! We appreciate you leaving us a 5 star review - we hope to get the chance to help you in the future!


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