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Buy from Amber at Coon Rapids Chrysler Dodge!!!
We bought our 2021 Ram TRX from Amber Genardi. My wife and I came in on a Saturday looking for a Ram Limited or TRX, by Tuesday Amber had secured a TRX for us to purchase and drive home. Amber made us feel welcome, important and relaxed. It is a relief to have a sales person that listens and doesn't just try to sell us what's on the lot to make a quick sale. She goes above and beyond which is very important being this is my first Mopar purchase ever and looking to buy another in the very near future now! She is my sales person from here on out period. All around from the finance officers to the service and accessories dept. have my appreciation as well Thank You!!
Anthony, we are so pleased to read you purchased a 2021 Ram TRX here at Coon Rapids Chrysler Dodge Jeep Ram. We truly appreciate you sharing your wonderful time with our Sales Team. We always go above and beyond for our customers. We value your business and look forward to helping you again.
Amber there’s a terrific liaison when buying a car-I have a unique situation where I live almost 3 hours away from the city. Amber drove my new 392 wrangler to my front door from the cities and delivered it to me with white glove service… this has been the most pleasant and easiest car buying experience and I will definitely return.
Thank you for sharing your wonderful review of us here at Coon Rapids Chrysler Dodge Jeep Ram. We are so happy to read that our Sales Team went above and beyond for you with your new vehicle purchase. We hope you love your new 392 Wrangler. Thank you for your business.
Good place to and work with there good sales team yes yes...
Good place to and work with there good sales team yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes
We are glad you enjoyed your interactions with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Was very help full
Once again impressed with Amber!
Amber is the best! We went back to her for the second time and was once again impressed! With our busy schedule, we were able to get in, find what we wanted, do the rest online that afternoon, come back before close that same day to close the deal and drive off with our vehicle! She was helpful, responsive to messages and very informative! For someone who hates buying cars, she made it so streamlined and efficient, easy and painless! I highly recommend her!
Thank you for the wonderful review and 5-star rating, Kristine. We are pleased to learn our Sales Team provided you with a great purchasing experience for your new vehicle. We look forward to your next visit here at Coon Rapids Chrysler Dodge Jeep Ram.
Another vehicle sold by Amber, our fav person!! She always goes out her way to be sure we are getting a great service! We have purchased 7 vehicles from her in the past 3 years, and have always came back to her and only her! If it wasn’t for her I probably wouldn’t be going back. Amber is great, She makes sure we are getting what we need and that we are getting a great deal. thank you Amber for helping us with our new truck! See you in a “year”!
Thank you so much, Ana, for sharing your wonderful experience with us here at Coon Rapids Chrysler Dodge Jeep Ram. We strive to provide amazing service. We are so pleased to read that our Sales Team was able to help you. We value your business.
Keep your customers informed
Big new state of the art facility that appears to have decreased in service. My experience did not even start off right, when I brought the truck in the evening before my 8:00 AM appointment. I later learned that my appointment was to meet with a service advisor and NOT to actually start the work. Work was missed on the check-in that was listed on the initial request for appointment. Additionally an alignment was performed but when "excessive corrosion" was found, rather than contact me about what might happen, they proceeded and subsequently broke the steering linkage causing and additional $1100 of unexpected parts and additional work - causing a day plus delay. I was told they would try to help me a bit on the parts cost, but a few checks and balances, that did not happen. Although listed, the curtesy wash did not happen and I went directly to the car wash from the dealership. The complimentary vehicle inspection was either not done or paperwork was not included. After driving the vehicle for a bit I have my doubts that the alignment was completed correctly. Very disappointed especially when my bill unexpectedly double to nearly $2300 dollars.
Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your service experience. Would you mind emailing your preferred contact information to me at email@example.com? I look forward to speaking with you. Best Regards, Kevin Devoy General Sales Manager firstname.lastname@example.org
oil change gone wrong
drain plug was only hand tight, i have oil puddles over new concrete driveway not a peep from anyone at dodge, not very good service
John, Your satisfaction is important to us and I would like to connect with you to better address your recent service experience. Please contact me when you are free. Thank you. Best, Steve Clark Service Director email@example.com
Great experience! Jon (sales) Ben (finance) #1
Came to the dealership looking for a Ram truck I saw on Cars.Com Jon met me and found the truck I was looking for. He was Awesome. Not pushy, just knowledgeable and helpful. Ben was also great to work with when it came to the numbers. I highly recommend the dealership, Jon, and Ben. I will be back.
Hi Hoe, thanks for the positive review! We can't tell you how nice it feels to hear that Jon and Ben went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!
Bought a 2018 Jeep Grand Cherokee from Coon Rapids Chrysler. Amber the Internet Manager was awesome to work with. She helped me complete the majority of the process online, so I was in the dealership for less than 90 minutes to take delivery. Had an issue with a leak about a week later and Amber was took care of the whole process- even offered to drive down to my home and leave me a loaner if the leak got worse. Truly impressed with her dedication and how she goes over the top for her clients. Will definitely do business with her again.
Brad, thank you for the positive feedback! We are happy to know that you had a good experience with us at Coon Rapids Chrysler Jeep Dodge Ram and with the help of our team, especially Amber. We appreciate your business at Coon Rapids Chrysler Jeep Dodge Ram!
I have bought numerous vehicles from this dealership and have referred numerous more, but that ends now. I had brought my truck in for service on what I thought was a transmission issue. The dealership deemed the truck ok with a $1,500 repair to solenoid pack, and was told the truck had a clean bill of health. I then had the same issue a few months later, and brought the truck back them. They looked it over and came back to me with needs a new transmission and the cost would be $8,000 to complete. I questioned how a 2500 with 100K could need this? I do not pull anything I just drive a big truck, I was told by Steve Clark "he wishes he had a crystal ball and knew when tranny's go out" and there was nothing you could do for me. I was able to get them to take my original payment off of the cost to replace the transmission. This did get me to question why they would do this and the pricing, I then called other Ram dealerships to get pricing for the transmission and there cost came in at a total of $5,400. I then called Coon Rapids and informed them of the difference, and then had to send them the quote to prove to them they were over pricing me. I had to get a flat bed to pull my vehicle from Coon Rapids to the other Ram dealer to get fixed. Coon Rapids then paid the other Ram dealer my previous payment towards the replacement of the transmission. This whole process of mistaken diagnosis and over pricing has made me have the decision of never buying or recommending anybody going to this location again. SHAME ON YOU COON RAPIDS
Jamie, Thank you for sharing your feedback with us regarding your visit to our Service Department. I would like the opportunity to continue our discussion regarding your transmission. Would you please reach out to me at your earliest convenience? Thank you! Steve Clark Service Director firstname.lastname@example.org