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Reviews

4.5
7 lifetime reviews.
  • services

    Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for...


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    Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Poor experience!!

    Had a great buying process until it came to paying for some accrued interest on a trade in. The salesman, Chris Jensen had not been clear that I h...


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    Had a great buying process until it came to paying for some accrued interest on a trade in. The salesman, Chris Jensen had not been clear that I had to pay with cash or a debit card, so when it came time to pay the fee, I offered a credit card but was told that it had to be cash or debit. I did not have enough funds in my bank account to pay for the fees to which the salesman immediately became irritated and stated that he would think someone driving the car I did would have enough money in this bank account to pay for the fees. He also began sighing deeply and when he brought me to an atm, came inside to watch me, which was very uncomfortable and inappropriate. There was no apology for this behavior.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Enjoyable to deal with

    Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo r...


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    Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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