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Used 877-340-1589 Email Dealer
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Reviews

Average Ratings

4.6
Average based on 123 reviews.
  • EXCEPTIONAL dealership

    Purchased a new vehicle through Zac, who provided answers to all our car-buying questions in a friendly and energetic manner. He was eager to put ...


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    Purchased a new vehicle through Zac, who provided answers to all our car-buying questions in a friendly and energetic manner. He was eager to put us into a new vehicle through his dealership because of their great customer service, large inventory and spotless service department. Go to Feldman and ask for Zac and you will be treated extremely well......before, during and after the sale!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Got the car I wanted- not buying experience

    The purchase itself was executed in the form of a used financed vehicle. Warming: my experience was that they will try to get you to sign the ti...


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    The purchase itself was executed in the form of a used financed vehicle. Warming: my experience was that they will try to get you to sign the title on a trade-in vehicle and sign further documents without being clear about the interest rate or final numbers. The sales associate also assumed (or was pretty pushy; I thought it was rude) on multiple occasions I intended to finalize a purchase. They also do not elaborate on any aspects of the vehicle and didn't show me a CarFax- fortunately I had looked at one before and did my research on the vehicle and have the ability to self-inspect failure modes on the car. They also did not provide a 2nd key. The only reason I went here was because they had a specific used vehicle I've been searching for. Not a very welcome environment and just got the overall sense they are out for $ at seemingly all costs. Everyone I delt with was clearly, big surprise: a salesman! Was the interest rate negotiable? How come it went from terrible, to slightly better, to slightly better without good explanation? Why did inhale to push so hard to get the interest rate I did? Why so adamant on selling warrantees? If you say "these are popular options and most people do this", show me the data- I can't take a salesman's word for these things especially after a sale is being pushed. Besides that, I'm happy with the vehicle so far. I probably wouldn't return to this dealership. Unfortunately most luxury car dealerships are like this- makes the buying experience un-fun.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not happy

    Recently bought a 2011 BMW at Feldmann. Was only given ONE key for vehicle. I thought the other key had been placed in the car but when I got ho...


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    Recently bought a 2011 BMW at Feldmann. Was only given ONE key for vehicle. I thought the other key had been placed in the car but when I got home 65 miles away ---no second key. Emailed the next day and was told it only had One key. What kind of answer is that? No offer to send me another key!!! Have since contacted the business manager and my sales person. Two days and no response to my email!!! Not happy. Still waiting for a call.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service, friendly staff!

    I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particu...


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    I have purchased 4 new Mercedes Benz vehicles (E Class) with this dealership and have always been very happy with their service. What I am particular pleased with is that they have provided this service well beyond what I expected, both in quality of work and cost. In one recent example when my battery failed, a simple call to Mercedes Benz was all it took for them to pickup my car (at no cost to me) and deliver it to their shop. I had my repaired car back that same afternoon. Wonderful knowing that I'm in good hands with their staff!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5 Star

    From the second I submitted an info inquiry online, to the moment I left in a new vehicle, I received nothing but the upmost pleasant, professiona...


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    From the second I submitted an info inquiry online, to the moment I left in a new vehicle, I received nothing but the upmost pleasant, professional, courteous, thorough & dedicated service and correspondence. By Far the best car buying experience to date. All of the staff from service to reception are highly knowledgable and easy to talk to. The Showroom itself is BEAUTIFUL, clean, and spacious with a very comfortable, professional and inviting customer lounge. The sales member I worked with went above and beyond to make me feel welcomed and informed throughout the entire process and made the entire experience FUN! All of the little niceties add up to an over the top, wonderful car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience

    My experience at Feldmann was awesome!! I walked in wanting to look at multiple vehicles and Sarah Britney took the time to walk around with me (a...


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    My experience at Feldmann was awesome!! I walked in wanting to look at multiple vehicles and Sarah Britney took the time to walk around with me (allowing me to be indecisive) not once rushing the process or pushing for commitment towards a sale! She was knowledgeable and extremely accommodating, and I recommend that everyone ask for her when choosing to do business with Feldmann. Sarah will give you a memorable experience, and I certainly will be working with her again for my next vehicle. P.S. Even the GM contacted me to ensure I was having a pleasant experience, and that demonstrates that customers are important to the business, not just the bottom-line! Good job Joe!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Class Act!!

    I walked in Feldmanns last week looking for my next Mercedes, i am moving to Mpls next month and wanted to take a look before i headed back to Mia...


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    I walked in Feldmanns last week looking for my next Mercedes, i am moving to Mpls next month and wanted to take a look before i headed back to Miami. As soon as i got out of my rental i met Sarah Britney, she greeted me with a warm handshake and a friendly hello. I advised that i was looking and not ready to buy just yet and she stayed with me for about 20 minutes walking the inventory and also gave me a tour of the dealership. All i can say is WOW most salespeople would have walked away, but not Sarah she treated me like a queen. I look forward to buying my next car with her and will recommend all of my co workers who will be coming to MN to work.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Go with Feldmann Imports

    Feldmann Imports is my go to dealership due to their incredible customer service. They treat me with the utmost respect and my salesperson, Greg C...


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    Feldmann Imports is my go to dealership due to their incredible customer service. They treat me with the utmost respect and my salesperson, Greg Clark, always finds me the best deals possible. I value this organization and will continue to do business with them going forward.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Professionals

    People buy and drive cars for many reasons, but they only come back to a dealership for ONE REASON.....their ownership "experience". The Mercedes ...


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    People buy and drive cars for many reasons, but they only come back to a dealership for ONE REASON.....their ownership "experience". The Mercedes Benz label and the Feldmann sales team will foster an exciting buying experience, BUT THE SERVICE TEAM WILL KEEP YOU COMING BACK! John Pfeiffer is the consummate Service Team professional. There are 5 Mercedes Benz vehicles in our family, and John Pfeiffer is our trusted agent. He has raised the bar on what we expect in after-the-sale customer care. He is an extremely knowledgable, efficient ambassador for the brand and a trusted advocate for our maintenance needs. John embodies the GOLD STANDARD in customer care and Mercedes Benz customer satisfaction.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • John Pfeiffer, service consultant - Great service!

    John Pfeiffer is an exceptional service provider - once again, he "goes the extra mile" to make sure the service on my car is completed to his and...


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    John Pfeiffer is an exceptional service provider - once again, he "goes the extra mile" to make sure the service on my car is completed to his and my satisfaction. If there is any unforeseen exception, he will invite me to return immediately and he makes it right. He is always pleasant, which I am not always, when I bring my car in for service, and the entire experience, including a wonderful loaner car, when needed, is what brings me back to Feldmann Imports. I want to also commend Jeff Wilson, and Cory - who also provide that extra help whenever it's required.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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