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Reviews

Average Ratings

4.8
863 lifetime reviews. Includes reviews of Elgin Toyota/Scion from DealerRater.com
  • Service Review

    quality work and thorough service analisys... why does my feedback need 20 words.... take what I offer or keep your survey...


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    quality work and thorough service analisys... why does my feedback need 20 words.... take what I offer or keep your survey...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good deals, period.

    Just bought a used 2017 Camry, which price is even cheaper than 2014 one. I drove 50 miles round trip and it's totally worth the drive and time!


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    Just bought a used 2017 Camry, which price is even cheaper than 2014 one. I drove 50 miles round trip and it's totally worth the drive and time!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Good service

    Work was done correctly. It took a few days longer than promised, but that was because repair work and painting was involved. However, I had a l...

    Dealer Response

    Betty, we appreciate you for letting others know about your experience at Elgin Toyota Scion. If you ever need anything in the future, please don'...


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    Work was done correctly. It took a few days longer than promised, but that was because repair work and painting was involved. However, I had a loaner car, so I had transportation.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Betty, we appreciate you for letting others know about your experience at Elgin Toyota Scion. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • great service

    great friendly service..nice comfortable waiting room with fresh coffee and snacks easy service scheduling and porter service to and from your home.

    Dealer Response

    Rose, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfor...


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    great friendly service..nice comfortable waiting room with fresh coffee and snacks easy service scheduling and porter service to and from your home.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rose, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Excellent and timely service

    Work was done and parts were ordered quickly. The service man let me know what was going on at all times. Everyone is friendly. Recommend Elgin 10...

    Dealer Response

    Faith, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time...


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    Work was done and parts were ordered quickly. The service man let me know what was going on at all times. Everyone is friendly. Recommend Elgin 10x over Pauly

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Faith, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Elgin Toyota Scion for your vehicle needs. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Great facilties , excellent service

    ease of making an appointment, the courtesy and helpfulness of Johnny Straczek, what a huge improvement compared to the previous service advisor. ...

    Dealer Response

    Thanks for your outstanding review, Dennis! I'm very happy to hear that Johnny was of such help to you. We strive to provide excellent customer se...


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    ease of making an appointment, the courtesy and helpfulness of Johnny Straczek, what a huge improvement compared to the previous service advisor. the SD is clean and customer friendly, makes waiting for car service almost a pleasure

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your outstanding review, Dennis! I'm very happy to hear that Johnny was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Tundra Shopping

    Great place to buy a new truck. Tons of inventory to choose from. Sales staff were friendly and I would recommend dealership to friends and family.

    Dealer Response

    Thank you for your business and this review, Oystrhd. I am happy to hear that our team was able to serve you and demonstrate how we do business he...


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    Great place to buy a new truck. Tons of inventory to choose from. Sales staff were friendly and I would recommend dealership to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review, Oystrhd. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Clean facilities, everything organized

    Everyone was so helpful and I didn't have to wait too long. The person who helped me was great and really was a pro at getting everything done qui...

    Dealer Response

    Thank you for leaving us this great review, Virginia. We are very happy to hear that we could be so helpful during your recent visit with us. We l...


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    Everyone was so helpful and I didn't have to wait too long. The person who helped me was great and really was a pro at getting everything done quickly!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Virginia. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Clean facilities. Professional staff

    Professionalism. Timely work. 1 2 3 4 5 6 7 8 9 10 11 12 013 14 15 16 17 18 19 20

    Dealer Response

    This review was a pleasure to read, Nancy. The Elgin Toyota Scion service center works hard to provide every guest with timely and professional se...


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    Professionalism. Timely work. 1 2 3 4 5 6 7 8 9 10 11 12 013 14 15 16 17 18 19 20

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This review was a pleasure to read, Nancy. The Elgin Toyota Scion service center works hard to provide every guest with timely and professional service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Quick and a good deal

    Moe made the experience very easy for us and we believe he got us the best deal constant with our desires.

    Dealer Response

    Sharon, thank you and congratulations on your purchase! We are very pleased that Moe could make your visit easy, and we believe that's how every c...


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    Moe made the experience very easy for us and we believe he got us the best deal constant with our desires.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharon, thank you and congratulations on your purchase! We are very pleased that Moe could make your visit easy, and we believe that's how every car buying experience should be. Thank you for your business and enjoy your new vehicle! Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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