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Used 888-530-6593 Email Dealer
Service 866-443-3140

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Reviews

Average Ratings

4.6
Average based on 343 reviews
  • Amazing employees

    The front gentlemen was very generous and caring. Listened to the problems I was having with my vehicle and took the time out of his schedule to g...


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    The front gentlemen was very generous and caring. Listened to the problems I was having with my vehicle and took the time out of his schedule to get me a quote to get my windshield replaced even after the location was closed! Amazing man, great, and outstanding work ethic. I do believe his name was Fermin.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service review for detailing/cleaning my corolla x

    Excellent service from assistant who checked me in and followed me throughout the whole process. Excellent service on car, including detailing/cl...

    Dealer Response

    Jane, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional...


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    Excellent service from assistant who checked me in and followed me throughout the whole process. Excellent service on car, including detailing/cleaning.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Jane, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Please don't hesitate to reach out if you have any further questions or needs. Best, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Great Service all personnel friendly and pleasant

    The Service Advisor: Giacomo was very pleasant, explained everything satisfactorily. He represents your Dealership very well Customer Service al...

    Dealer Response

    Jane, we are truly grateful for this awesome review! We are thrilled that Giacomo was able to take care of you. He is a great asset to our team an...


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    The Service Advisor: Giacomo was very pleasant, explained everything satisfactorily. He represents your Dealership very well Customer Service also very pleasant

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jane, we are truly grateful for this awesome review! We are thrilled that Giacomo was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you again in the future. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Great Salesperson at Elgin Toyota

    The salesperson worked with me to identify the features I would really want on the car, and helped me weigh the options. So far, I feel happy with...

    Dealer Response

    John, thank you so much for taking the time to write this review. I’m very happy to hear about your positive experience at Elgin Toyota Scion. Con...


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    The salesperson worked with me to identify the features I would really want on the car, and helped me weigh the options. So far, I feel happy with my choices.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you so much for taking the time to write this review. I’m very happy to hear about your positive experience at Elgin Toyota Scion. Congratulations on your new vehicle! If you have any further needs, please do not hesitate to come back in for a visit. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Fast service

    I had a routine oil change and thought it was going to take a long time. But I was in out in no time.

    Dealer Response

    Thank you for this great review, Carl. We are pleased that our staff was able to provide you with a quick service experience. Please don't hesitat...


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    I had a routine oil change and thought it was going to take a long time. But I was in out in no time.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review, Carl. We are pleased that our staff was able to provide you with a quick service experience. Please don't hesitate to contact us if you have any questions or concerns about your car. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Great service, clean facilities

    I loved the car wash after the service.. The staff is always pleasant to deal with. Would definitely recommend this facility to others.

    Dealer Response

    Kimberly, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Elgin Toyota Scion. ...


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    I loved the car wash after the service.. The staff is always pleasant to deal with. Would definitely recommend this facility to others.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kimberly, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Elgin Toyota Scion. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Great Experience

    Great salesman, low pressure,and engaging. Pleasurable to talk to and seemed to take a genuine interest in our needs. Made good suggestions.

    Dealer Response

    Christine, thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Elgin Toyota Sci...


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    Great salesman, low pressure,and engaging. Pleasurable to talk to and seemed to take a genuine interest in our needs. Made good suggestions.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christine, thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Elgin Toyota Scion. Congratulations on your new vehicle! If you have any further needs, please do not hesitate to come back in for a visit. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Service and Repairs

    Personal attention and frequent progress updates were much appreciated. Explanations were clear and direct and any delays were discussed and opti...

    Dealer Response

    Thanks for the kudos, Margaret. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to ...


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    Personal attention and frequent progress updates were much appreciated. Explanations were clear and direct and any delays were discussed and options were offered when possible.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos, Margaret. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Courteous and Proffesional

    Giacomo Spinnato Is a great professional. He was very courteous and responsive and understood my concerns perfectly. I will definitely say that it...

    Dealer Response

    Thanks for your perfect review! We're glad to hear that Giacomo was very professional and courteous! We strive to provide excellent customer servi...


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    Giacomo Spinnato Is a great professional. He was very courteous and responsive and understood my concerns perfectly. I will definitely say that it's professionals like youbguys the best.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your perfect review! We're glad to hear that Giacomo was very professional and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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  • Great services and knowable staff

    Good service and a referral to a person in sales--who answered many of my questions about the Hybrid RAV4. I do not like the questionnaire which ...

    Dealer Response

    Julia, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Elgin Toyota Scion. If ...


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    Good service and a referral to a person in sales--who answered many of my questions about the Hybrid RAV4. I do not like the questionnaire which much contain 20 words.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Julia, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Elgin Toyota Scion. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jenni Tuton jtuton@blautogroup.com 847-628-2845 direct


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