Enterprise Car Sales - Jacksonville

4.1
(2 reviews)
Sales hours: 10:00am to 5:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(205) 621-1343 (205) 621-1343

Inventory

About our dealership

At Enterprise Car Sales we select great cars most from our fleet and back them with one of the industry's best car warranties. In addition to great prices our professional sales staff is trained in a low-pressure sales process that puts your needs first. Plus every vehicle comes with The Perfect Used Car Package which includes vehicle certification and much more. This is just how Enterprise has chosen to do business for more than 50 years. We Sell Cars. The Right Way. The Enterprise Way.
The Perfect Used Car Package comes with every purchase!

Reviews

4.1
(2 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

3.2

Not Ready

Judging from my experience here, Enterprise is not ready to get into the car selling business. The cars are not ready for sell and yet they push to get the sell done. The car I bought did not have the owner's manual nor both keys when they were already pushing to sell it. I was called and told it was ready to pick up and the car had not been cleaned properly let alone detailed, as I was told it would be. I finally got the extra key and it as been two months and I still don't have the manual. I had to takethe car back to have somethnglooked at and I was the one that ended up taking it to a dealer to get it repaired. Enterprise should have taken care of this and given me a loaner, if necessary. The only good thing was that they paid for the repair. This whole buying experience is sad considering Enterprised owned the car as a rental before selling it. You would think they would have everything that comeswith the car when it was bought new. I don't think they are ready to get into the car selling business. They need to stick with renting.

Dealer response

Hi DW, Thanks for reaching out to us to allow us to better the experience for all shoppers. We would like to address this issue with senior management and make sure we get you an owner's manual. Could you please email me at csbusdev@erac.com with your name and email? Thanks - Keri

5.0

Great Experience

I located the vehicle I was interested in through cars.com. I emailed the dealer to verify the car was still available and make arrangements to test drive it. The dealer's representative confirmed the above and gave me the name of another customer service representative to speak with if she was tied up when I got there. She met me, had the car ready for a test drive, and took me for the test drive. She had my vehicle appraised and gave me a quote before I had to leave for a meeting. She followed up with me, took my counter offer to the manager and called me back with an acceptance.

Dealer response

This is Marianne from Enterprise Car Sales. Thanks so much for your purchase and for your review!

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