Luther Park Place BMW

This dealer exemplifies the poor reputation of car salesmen, Game players, bait and switch, and just about every slimy trick in the book!!!!

Karl was great to work with. He was very professional and helpful. Karl knows cars very well.

Working with Karl Schmidt was great, He was very knowledgeable and wanted to make sure the purchase of a vehicle was the right decision for the customer and not just for his own benefit which is a great trait especially since he will get my future business if available, I did not have any complaints about Karl whatsoever but the actual buying process could’ve been better… After reaching a deal and already had funds on hand it was still a 2.5 hour buying process just to get through paperwork which I felt could’ve been a lot quicker since my steps on the deal were already taken other than that it was a great dealership to work with and any future needs of service or purchasing a vehicle I will always keep Luther in mind!

Place was wonderful, clean, bright and just felt right. From the used car manager, the sales manager, the finance manager and of course Karl the salesperson was very easy to deal with. I found a car I wanted online, and we completed transaction over the phone to secure my future purchase. Great experience all around. Thank you!

salesman told me car had electric start when it doesn't, called to see if there was anything they could do to fix it and never received a call back. Definitely disappointed.

Great communication. Due to being nearly 2 hours away most of the communication was over the phone to understand condition of the car. Karl took a video and gave a perfect description of the cqrw condition.

Your dealership did a great job when you hired Karl Schmidt. What a fine young man. Took all the time I needed to understand all the functions on the car.

Be careful of bait and switches from their sales and finance! We were lied to on two separate occasions while shopping for a BMW. The first time, they showed us a lease offer with an EV credit and a high residual value. Once we went in, they told us there was no EV credit and lowered the residual value of the car below what they originally showed us. The second time, they gave us an offer that included an employer rebate and their “lowest” possible APR with BMW Financial. We were pressured to sign an agreement before confirming that the rebate existed. We walked out on the offer and found out that the rebate did not exist, and there was a much lower APR offered by BMW that we qualified for. The fact that they keep messing with the numbers makes us wary of doing business with any Luther owned dealerships. This is beyond typical car dealership shenanigans. Be very careful buying from them if you are looking for a car.

Be careful of bait and switches from their sales and finance! We were lied to on two separate occasions while shopping for a BMW. The first time, they showed us a lease offer with an EV credit and a high residual value. Once we went in, they told us there was no EV credit and lowered the residual value of the car below what they originally showed us. The second time, they gave us an offer that included an employer rebate and their “lowest” possible APR with BMW Financial. We were pressured to sign an agreement before confirming that the rebate existed. We walked out on the offer and found out that the rebate did not exist, and there was a much lower APR offered by BMW that we qualified for. The fact this happened twice on separate occasions makes us wary of doing business with any Luther owned dealerships, like Park Place. We would advise against buying from them if you are looking for a car.

2nd vehicle purchased at this location and had service on previous vehicle. Always treated fairly and quality of service has been spot on.