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Reviews

Average Ratings

4.9
185 lifetime reviews.
  • GREAT EXPERIENCE! GREAT PLACE

    Thank you to Michael Harris for helping us get in a new Focus! He went over all the options, new and used, and helped us get what we wanted withou...

    Dealer Response

    Thanks Matthew! Hope you are enjoying your new Focus!


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    Thank you to Michael Harris for helping us get in a new Focus! He went over all the options, new and used, and helped us get what we wanted without any pressure what so ever! And Thanks to Tom Richard for the help sending me off after the sale. Great group of people to work with at Rochester Ford!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Matthew! Hope you are enjoying your new Focus!


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  • BEST experience-will never go anywhere else again!

    Had the best experience at Rochester Ford today! Tom Richard & Pat Wageman took excellent care of me and really went the extra mile. I'm loving my...


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    Had the best experience at Rochester Ford today! Tom Richard & Pat Wageman took excellent care of me and really went the extra mile. I'm loving my new Explorer! Seriously-if you're in the market for a new or used vehicle, go to Rochester Ford. :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ford F150

    Approximately one week ago I bought a 2014 Ford F150 at Rochester Ford. I am 67 years old and have bought a countless number of new and used cars ...

    Dealer Response

    Jeff, we are happy to hear you were well taken car of at Rochester Ford. Glad to hear they could fix the windshield for you too! Thank you so much...


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    Approximately one week ago I bought a 2014 Ford F150 at Rochester Ford. I am 67 years old and have bought a countless number of new and used cars and trucks in my adult life. I currently own two cars and the truck I just purchased. My buying experience at Rochester Ford was the best ever. I am a "car guy." Cars have always been more than just transportation to me. I buy really nice vehicles, and I take extremely good care of them once I bring them home. I am ridiculously fussy which makes buying a used vehicle very difficult. I have been used truck hunting for the past two weeks. I can't tell you how many times I was lured to a dealership by a salesperson who told me that their truck was in "mint" condition. Most of them were not even close to anything I would consider buying. I live in the twin cities, but out of desperation I started calling Ford dealers in other cities. One day I called Rochester Ford and got salesperson Aaron Salverson on the phone. He told me he had a 2014 F150 that was in like new condition. I was skeptical, but decided to make to 150 mile round trip just in case. The truck was everything that Aaron said it was and more. I absolutely loved it. Aaron was a great guy who was very knowledgeable and easy to talk to. I am a big fan of the no haggle pricing, it made the decision to buy very easy and without stress. The business manager who did the paperwork with me (don't recall his name) was also a great guy who was very professional. The day after I brought the truck home I noticed that the windshield was scratched (from a previous bad wiper blade). I called Aaron and two days later I was in the collision center getting a new windshield. The young woman in the collision center who helped me was outstanding, as was the gentleman who worked with me out there as well. It took approximately 4 hours, and they even gave me a rental car so that I could go get breakfast. Didn't intend to write a book, but I thought it was important to recognize the dealership and its employees for a job well done. Thanks much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeff, we are happy to hear you were well taken car of at Rochester Ford. Glad to hear they could fix the windshield for you too! Thank you so much for choosing to Experience the Difference with the team at Rochester Ford! Enjoy your F150!


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  • First Time Buyer

    Recently purchased a Ford Escape from Rochester Ford and was very pleased. Ernie Campbell was very attentive and informative. He answered all of m...

    Dealer Response

    Thank you Nicole for the amazing review and recommendation! Glad you choose to Experience the Difference with the team at Rochester Ford! Enjoy yo...


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    Recently purchased a Ford Escape from Rochester Ford and was very pleased. Ernie Campbell was very attentive and informative. He answered all of my questions and concerns and was friendly and great to work with. I would definitely recommend this dealership to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Nicole for the amazing review and recommendation! Glad you choose to Experience the Difference with the team at Rochester Ford! Enjoy your new Escape!


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  • Ford Escape

    Thanks Tom for making my first car purchase a simple process! Also thank you for being patient with me! I love my new car. I am definitely going b...

    Dealer Response

    Thank you Haley for the review! Glad to hear Tom could help make the car buying process go smoothly for you! Looking forward to working with you a...


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    Thanks Tom for making my first car purchase a simple process! Also thank you for being patient with me! I love my new car. I am definitely going back to Ford Rochester to buy my next car! Thanks again!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Haley for the review! Glad to hear Tom could help make the car buying process go smoothly for you! Looking forward to working with you again in the future! Enjoy your new vehicle!


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  • 2004 Ford Explorer XLT

    My son Eric and I purchased his first vehicle (Ford Explorer) from Rochester Ford Clearance Center. Steve Miller and the guys did an AWESOME job!...

    Dealer Response

    Thank you Rick and Eric for choosing to Experience the Difference with the team at Rochester Ford! Enjoy your Ford Explorer, Eric!


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    My son Eric and I purchased his first vehicle (Ford Explorer) from Rochester Ford Clearance Center. Steve Miller and the guys did an AWESOME job! They were all very friendly, honest, and knowledgeable. The process was very quick and easy. If you are in the market for a used vehicle, I highly recommend this dealership. Eric is extremely excited about his first vehicle purchase! A big “Thanks” to the team for making my son’s first buying experience so fantastic.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Rick and Eric for choosing to Experience the Difference with the team at Rochester Ford! Enjoy your Ford Explorer, Eric!


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  • Thank you Tom richards

    Tom was able to get me in the car that I wanted and to fit my budget, he was able to answer all of my questions and was very knowledgeable about t...

    Dealer Response

    Thank you Riley for the review and for choosing to Experience the Difference with Tom and the team at Rochester Ford! Looking forward to working w...


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    Tom was able to get me in the car that I wanted and to fit my budget, he was able to answer all of my questions and was very knowledgeable about the features of the car and the engine. I would recommend everyone to him! He does a good job getting you the information and no sale pressure at all! Experienced and great customer service! Not my first car at Rochester ford and definitely not my last! I am a customer for life!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Riley for the review and for choosing to Experience the Difference with Tom and the team at Rochester Ford! Looking forward to working with you again in the future! Enjoy your new vehicle!


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  • Rochester Ford is amazing.

    Paul Adams was an amazing sales representative. He helped make the buying process of my new Ford escape so simpleand smooth. Paul also was very th...

    Dealer Response

    Thank you Wanda for choosing to Experience the Difference with the team at Rochester Ford! Enjoy your new Ford Escape!


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    Paul Adams was an amazing sales representative. He helped make the buying process of my new Ford escape so simpleand smooth. Paul also was very thorough on explaining all the amenities that my car is equipped with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Wanda for choosing to Experience the Difference with the team at Rochester Ford! Enjoy your new Ford Escape!


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  • Rochester Ford

    Tucker and Jason were very helpful will be back again!

    Dealer Response

    Thank you Missy! Looking forward to working with you again in the future! Enjoy your new vehicle!


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    Tucker and Jason were very helpful will be back again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Missy! Looking forward to working with you again in the future! Enjoy your new vehicle!


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  • Rochester Ford

    Tucker Truax was great to work with would highly recommend!

    Dealer Response

    Thank you for the high recommendation Jason! Glad you choose to Experience the Difference with Tucker and the team at Rochester Ford! Enjoy your n...


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    Tucker Truax was great to work with would highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the high recommendation Jason! Glad you choose to Experience the Difference with Tucker and the team at Rochester Ford! Enjoy your new vehicle!


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