was in desperate need of a safe reliable vehicle, searched online and galaxy auto was the only place i found that offered vehicles with low miles at a... reasonable rate to customers with not the best credit score..i work nights & sleep days so being able to text with my dealer was a huge help and i always got a response by the next day.. ive had my 2014 equinox for 6 months now and havent had a single problem with it. I'm beyond pleased with my whole experience at galaxy auto. Thank you Adam Denee for all your help and Robert white for staying late so i could pick up my new ride a day earlier then planned..i bragged so much about how happy i was with galaxy auto 3 of my friends also went there to purchase their new rides..galaxy auto rocks..your stuck with me for life!!!!
Wow, Nancy, thank you so much for your kind words! We are thrilled that you are now part of the Galaxy family, we appreciate your business! We love he...aring about our customers experiences and we value the trust you have placed in us. Thanks again for choosing Galaxy as your dealer!
I purchased a used vehicle from Galaxy 2 years ago. The buying experience was straightforward and honest and especially enjoyed dealing with competent... people. Since then, I have had the absolute pleasure dealing with Jason Vitez, Manager of the Service Department and who is as professional as you can get. I have the utmost faith in his diagnosis of vehicle problems and have been treated fairly and honestly. So much so that Galaxy does my wife's vehicle repairs as well and again, the repairs are explained and done as cost effectively and professionally as possible. Great Dealer, Great People. I do not want to leave out the sales guys. Always friendly and accommodating. Dealing with them is a positive experience
So happy to write this review! Our daughter was shopping for another car. After searching out her options and price range online, she set a route for... us to follow on a Sunday. The first stop was to look at two cars located in West Seneca, NY at Galaxy Auto Place. When we arrived, the salesmen both looked very busy so we decided to walk the lot and check some cars out. Scott came outside within a few minutes, said hello, and let us know he would be happy to have a car brought up front in a few minutes for us to test drive. He was currently finishing up with an out of state customer and we would be next. (I am always on the defensive when at a car dealership, but immediately could tell this place was different). I have never been to an auto sales lot where the “real” price is what’s on the sticker and there's no back and forth for hours to get the best deal or “I have to check with a boss or make a phone call to ask if we can get a better price for you”. The price you see is the price you pay and our daughter's trade was worth $1000 off that price while the other place said they’d only give us a few hundred dollars. Everything they do is plain, simple, to the point, clear and the experience is painless. I wish I would have known about how wonderful it was to work with Galaxy Auto Place sooner, I could have come here in the past. I plan to tell many people about the great experience we had and hope to send more business their way. They shouldn't be called car salesmen or dealers. They should be called friendly people that are looking out for your best interest and happy to do so. You will not be disappointed and you’ll feel the same way I did. All auto sales businesses should run the very same way. The other way is old school and shouldn't be around anymore. We are all busy and don’t have time to spend hours and hours haggling over a price and playing those games. I must mention that we did look at other cars later that day and were very dissatisfied with our experience and the salesperson who unnecessarily wasted our time.
Great dealership. Large lot with many vehicles to choose from. Courteous staff. Adam Denee made this a stress-free and easy buying experience. Would ...definitely purchase from Galaxy again!
My expectations of buying my first car would be long and troublesome, however my experience at Galaxy Auto in West Seneca was just the opposite! I ca...me into the dealership on a Sunday and left with a used car Tuesday afternoon. My previous car was only worth about $300 are other dealership, but at Galaxy Auto they guarantee a minimum of $1000 on your previous car which can be a huge deciding factor when your in the market for a new car. Joe helped me with every step of the car buying process and explain every minute detail I had regarding loans, rates and warranties. I couldn't of had a more positive first time buyer experience.
After visiting a few other dealers my wife and I were impressed by the wide selection at Galaxy. Our sales guy, Joe Gullo, was top notch, friendly and... very helpful, suggesting several options we might not have thought of. He helped make the buying process a great experience and we have enjoyed our purchase for some months now. Thanks Joe, and Galaxy Auto!
Our sales Rep., Adam Dennee, was very professional. He made the whole experience easy and fast. Thanks to him we now have a safe, reliable vehicle, ho...pefully for many years to come. When the time comes again, we will definitely be coming back to Galaxy Auto Place and would recommend anyone interested in a new car. Thank You.
Thank you so much Don & Diane for your kind words and for choosing Galaxy as your dealer! Welcome to the Galaxy family, we look forward to working wit...h you down the road.
Nice car. Priced well and was a good car as advertised. Thanks
Jeff, than you for choosing Galaxy as your dealer, we appreciate your business!
I haven't purchased a car in probably 10 years, and that was through a private seller. You hear a lot of horror stories about used car salespeople, bu...t from the first email to the last handshake, this entire process was completely painless. Joe was welcoming and friendly, answered all the questions we had (and we had a lot) and we were able to get the paperwork processed quickly without any issues. I'm glad I did my research before I chose Galaxy. I definitely made the right decision.
Wow Toni, thank you so much for your kind words and for taking the time to share your buying experience! Joe and our entire Team are committed to deli...vering the Galaxy difference, car buying made simple. Thank you for choosing Galaxy as your dealer, we appreciate your business and look forward to working with you down the road.
This was my first time buying a car and Galaxy Auto made it so easy! I was worried about the price but they showed me multiple cars in my price range... and let us test drive them which was great. They worked within my budget and made the whole process super simple and painless.
MB, thank you so much for taking the time to share your buying experience. We appreciate your business and are thrilled that you are now part of the G...alaxy family!