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Reviews

Average Ratings

4.9
182 lifetime reviews.
  • The best car buying experience I have ever had.

    I have purchased a lot of auto's over the past 50-odd years and have never had such a wonderful experience. No pushy salesmen, no hounding, no gi...

    Dealer Response

    Wow, thank you so much for your kind words and for choosing Galaxy as your dealer! We are grateful for your business and appreciate you taking the...


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    I have purchased a lot of auto's over the past 50-odd years and have never had such a wonderful experience. No pushy salesmen, no hounding, no gimmicks. Adam introduced himself, offered assistance, then allowed me to walk around the lot alone and enter his office to ask any questions about any of the cars I was interested in. What a great choice I had as well. Loads of vehicles, low mileage, low pricing and a guaranteed trade-in allowance of $1,000 on my leaking/rusting/high mileage old '03 Buick when other big named dealers offered me a few hundred dollars. Purchased a '14 Buick with just over 17,000 miles on it and could not be happier. Thank you Galaxy Auto Place and Thank you Adam.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow, thank you so much for your kind words and for choosing Galaxy as your dealer! We are grateful for your business and appreciate you taking the time to share your buying experience, we truly do believe in and practice a no hassle sales process and we love to hear that it works for our customers! Thank you again for your business!


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  • Excellent Experience and customer service

    Great customer service which made the decision making very easy. They explained me everything I wanted to know and made me feel comfortable on suc...


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    Great customer service which made the decision making very easy. They explained me everything I wanted to know and made me feel comfortable on such a big decision of buying a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Experience #AskForJoe

    I Drove In && Looked Around Before Going In, Joe Met Me In The Parking Lot, And I Explained I Was Just Looking And Would Come In To See Him If I F...

    Dealer Response

    Marlon, thank you so much for your business and for taking the time to share your buying experience. We love helping our customers get into a vehi...


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    I Drove In && Looked Around Before Going In, Joe Met Me In The Parking Lot, And I Explained I Was Just Looking And Would Come In To See Him If I Find Something I Like He Didn't Hassle Me He Simply Said Ok And Went Back Inside Something I Loved Because I Hate To Feel Pressured By Salesman When Car Shopping.... I Actually Found Several Cars That Fit My Needs And Price Range So I Went Inside And Met With Joe Told Him The Cars I Liked Test Drove Them And Then Choose The One That I Wanted, He Submitted To The Bank And Had Me Approved With A Major US Bank In Less Than A Half Hour. Things Went So Good And I Loved My Car So Much I Went Back And Purchased Another Car For My Sister A Week Later. Going On 4 Months Later I Have No Complaints And I Have Driven My Car Over 10,000 Miles So Far Issue Free!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Marlon, thank you so much for your business and for taking the time to share your buying experience. We love helping our customers get into a vehicle that fits their needs and we are grateful to have been able to work with you. Thank you again for choosing Galaxy!


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  • Excellent experience

    I applied online within 24 hours I received a call and was approved. The next day I had a new used car! The whole process was professional and ea...

    Dealer Response

    Sherry, we appreciate your business and thank you for taking the time to share your buying experience with Scott! We love hearing about how easy i...


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    I applied online within 24 hours I received a call and was approved. The next day I had a new used car! The whole process was professional and easy.. Scott Korczynski thank you for such an awesome car buying experience. I will be highly recommending Galaxy Auto Place.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sherry, we appreciate your business and thank you for taking the time to share your buying experience with Scott! We love hearing about how easy it can be to get into a new car, that is the Galaxy difference - car buying made easy! We are honored to have you as our customer and look forward to working with you down the road.


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  • 5 Stars

    Joe Gullo and the Galaxy Auto Team are a class act. Best car buying experience we've ever had.

    Dealer Response

    Rick & Mary, thank you so much for taking the time to share your buying experience with Joe and our Team! We are honored to work with you, thank y...


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    Joe Gullo and the Galaxy Auto Team are a class act. Best car buying experience we've ever had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rick & Mary, thank you so much for taking the time to share your buying experience with Joe and our Team! We are honored to work with you, thank you for choosing Galaxy!


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  • Purchased An Newer Mini Van

    I purchased a mini van from them about 7 months ago. it held up nice for a little while and all of a sudden the van started to have slight problem...

    Dealer Response

    We appreciate you taking the time to leave us a review. It is important to our entire Team to provide a great buying and service experience and it...


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    I purchased a mini van from them about 7 months ago. it held up nice for a little while and all of a sudden the van started to have slight problems and most of it was covered under warty'. But they often not able to bring my car in for service and often made excuses on why they couldnt get me in for the repair. I became leary and decided to drive by in my wifes car and thats when I discovered they had an empty shop and simply didnt wanna fix the car. But like I said I had an Warty'. So I decided to take to a local shop that was able to repair and bill the company and that is the way I go for repairs now. But as far as buying Exp, I enjoyed it and they had very nice cars. Just wouldnt trust them to fix it if needed.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a review. It is important to our entire Team to provide a great buying and service experience and it sounds like in your case that did not happen. Please accept our sincere apology, we would appreciate the opportunity to fully understand what went wrong and see how we can make things right for you. Please contact Dana Bress at (716)656-8034, ext. 303. Thank you for your business.


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  • 5 Star Experience

    Still in shock. I would highly recommend Galaxy Auto Place especially Joe Gullo as he handled my first buying experience like a expertise, really ...

    Dealer Response

    Jeremiah, thank you so much for taking the time to share your buying experience! Joe and our Sales & Service Team members are dedicated to deliver...


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    Still in shock. I would highly recommend Galaxy Auto Place especially Joe Gullo as he handled my first buying experience like a expertise, really didn't think I'd drive home with basically a brand new car but I did and I'm excited, Joe was funny and easy to work with he did everything he could and went beyond with his consistency to help me find a loan with reasonable payments, I'm recommending all my friends looking for a car to try Galaxy Auto anyone will definitely feel welcome.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jeremiah, thank you so much for taking the time to share your buying experience! Joe and our Sales & Service Team members are dedicated to delivering the Galaxy difference - car buying made simple, upfront pricing, large selection of inventory and great prices delivered by a Team of people who truly care about our customers. We are thrilled that you found us and are now part of the Galaxy family. Thank you for your business!


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  • Patty M.

    I recently purchased a vehicle from Galaxy Auto. I had heard from several people that they were very satisfied with their experience with Galaxy....

    Dealer Response

    Thank you so much Patty for choosing Galaxy as your dealer, we appreciate your business and that you took the time to share your buying experience...


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    I recently purchased a vehicle from Galaxy Auto. I had heard from several people that they were very satisfied with their experience with Galaxy. The salesperson I dealt with was Adam Dennee. He made the whole process very easy and smooth. No pressure. I felt like every single detail was taken care of quickly and efficiently. I would highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Patty for choosing Galaxy as your dealer, we appreciate your business and that you took the time to share your buying experience. Adam and our Sales Team members are committed to making the car buying process simple and straightforward. We love sharing what we do with our customers and we are so glad to be your dealer. Thank you for choosing Galaxy!


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  • warrenty money not returned whwn car was traded in

    rest of warranty money not refunded when car was traded in

    Dealer Response

    We appreciate you taking the time to leave us a review. It is important to our entire Team to provide a great buying experience and it sounds like...


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    rest of warranty money not refunded when car was traded in

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a review. It is important to our entire Team to provide a great buying experience and it sounds like in your case that did not happen. Please accept our sincere apology, we would appreciate the opportunity to fully understand what went wrong and see how we can make things right for you. Please contact Dana Bress at (716)656-8034, ext. 303. Thank you for your business.


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  • 5 Star experience!

    I would recommend Joe Gullo and the Galaxy auto place to anyone looking for a used car. Joe was very professional, he made the shopping experience...

    Dealer Response

    Hi Angelina, thank you so much for taking the time to share your buying experience with Joe and the Galaxy Team! Both our Sales & Service Teams ar...


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    I would recommend Joe Gullo and the Galaxy auto place to anyone looking for a used car. Joe was very professional, he made the shopping experience easy and comfortable and added a hint of humor throughout the purchasing process. The experience was very enjoyable and the vehicles were fair prices. So far the car is running great and I love my purchase and have no regrets. When I heard a noise the car was making, the problem was addressed immediately without confrontation. Again, I greatly recommend him and the galaxy auto place location.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Angelina, thank you so much for taking the time to share your buying experience with Joe and the Galaxy Team! Both our Sales & Service Teams are dedicated to delivering the Galaxy Difference - car buying and service made simple and hassle free. Thank you for choosing Galaxy as your dealer, we are grateful for your business!


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