Reviews

Average Ratings

4.8
198 lifetime reviews.
  • Amazing Experience

    I haven't purchased a car in probably 10 years, and that was through a private seller. You hear a lot of horror stories about used car salespeople...

    Dealer Response

    Wow Toni, thank you so much for your kind words and for taking the time to share your buying experience! Joe and our entire Team are committed to ...


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    I haven't purchased a car in probably 10 years, and that was through a private seller. You hear a lot of horror stories about used car salespeople, but from the first email to the last handshake, this entire process was completely painless. Joe was welcoming and friendly, answered all the questions we had (and we had a lot) and we were able to get the paperwork processed quickly without any issues. I'm glad I did my research before I chose Galaxy. I definitely made the right decision.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow Toni, thank you so much for your kind words and for taking the time to share your buying experience! Joe and our entire Team are committed to delivering the Galaxy difference, car buying made simple. Thank you for choosing Galaxy as your dealer, we appreciate your business and look forward to working with you down the road.


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  • good deal, nice car

    Nice car. Priced well and was a good car as advertised. Thanks

    Dealer Response

    Jeff, than you for choosing Galaxy as your dealer, we appreciate your business!


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    Nice car. Priced well and was a good car as advertised. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeff, than you for choosing Galaxy as your dealer, we appreciate your business!


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  • Quick and Easy!

    This was my first time buying a car and Galaxy Auto made it so easy! I was worried about the price but they showed me multiple cars in my price r...

    Dealer Response

    MB, thank you so much for taking the time to share your buying experience. We appreciate your business and are thrilled that you are now part of t...


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    This was my first time buying a car and Galaxy Auto made it so easy! I was worried about the price but they showed me multiple cars in my price range and let us test drive them which was great. They worked within my budget and made the whole process super simple and painless.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    MB, thank you so much for taking the time to share your buying experience. We appreciate your business and are thrilled that you are now part of the Galaxy family!


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  • Speedy Service

    I called for a repair and was told the service department was swamped. Galaxy told me to drop off the car anyways and would see if they could fit...

    Dealer Response

    Laura, thank you so much for the review for our Service Team! We appreciate your business and the trust you place in us to repair your vehicle.


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    I called for a repair and was told the service department was swamped. Galaxy told me to drop off the car anyways and would see if they could fit me in. Galaxy was awesome, responsive and very professional. An extra kudos to the service manager Jason!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Laura, thank you so much for the review for our Service Team! We appreciate your business and the trust you place in us to repair your vehicle.


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  • Excellent Service and repairs!

    Bought a used Toyota Corolla from them and was very pleased with the outcome!

    Dealer Response

    Thank you for taking the time to share your buying experience, we appreciate your business!


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    Bought a used Toyota Corolla from them and was very pleased with the outcome!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your buying experience, we appreciate your business!


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  • Over the Moon About Galaxy Auto

    Wow, where do I start? I bought a 2014 Chevy Equinox from Galaxy a week ago today, and for as much as I love the SUV I can't get over how great th...

    Dealer Response

    Wow, Michaela, thank you for the awesome review! We so appreciate your kind words, you summed up how we do business in a nutshell. Thank you for m...


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    Wow, where do I start? I bought a 2014 Chevy Equinox from Galaxy a week ago today, and for as much as I love the SUV I can't get over how great the experience was. I had been researching the exact car and could hardly find anything in my price range. Galaxy had several nice, fairly new vehicles in my price range so we decided to drive about 65 miles out of the way to take a look.... and I was not disappointed! My boyfriend and I showed up and took our time looking around the entire lot without being bugged by anyone. When we were ready to test drive, we went inside and right away they got us into the first prospective car, then the second, then the third. They let us take them out alone, which is also nice because I don't like the pressure of having a car salesman in the back seat. Once we were done test driving, my boyfriend and I stood outside and talked over the pros and cons about each car, still without anyone trying to convince us to go with a more expensive one or pressuring us to make a decision that day. Once I finally made the decision, the paperwork took maybe 15 minutes, and Joe was very open and honest about everything. I went back two days later and picked up my car! I couldn't believe how easy and quick it was. Long story short.... this car dealership is unlike any other I've been to. Everyone is extremely personable, and they really do let the cars sell themselves. I would definitely recommend this dealership. The cars are affordable and the process is seamless. I really can't say enough good things about them! A huge thanks to Joe and Robert!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow, Michaela, thank you for the awesome review! We so appreciate your kind words, you summed up how we do business in a nutshell. Thank you for making the trip to Buffalo and for choosing Galaxy as your dealer. We look forward to working with you down the road!


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  • Easy, quick, friendly transaction

    Quick and easy transaction. Never felt pressured into buying. The process was done over the internet/ phone just as I had requested. Very happy wi...

    Dealer Response

    Janine, thank you for making the trip to work with us, we appreciate your business and the trust you placed in us.


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    Quick and easy transaction. Never felt pressured into buying. The process was done over the internet/ phone just as I had requested. Very happy with the dealership and with Adam the salesperson.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Janine, thank you for making the trip to work with us, we appreciate your business and the trust you placed in us.


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  • great people great dealer great experience

    I bought my first quality car from galaxy auto in Feb 2016. Scott was my guy and made the whole experience simple painless and easy. Guaranteed $1...

    Dealer Response

    Wow, Tom, thank you so much for your kind words and for choosing Galaxy as your dealer again! We appreciate your business and look forward to work...


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    I bought my first quality car from galaxy auto in Feb 2016. Scott was my guy and made the whole experience simple painless and easy. Guaranteed $1000 for my old crown victoria, I had my 2011 jeep patriot home in 3 days. After owning the car for a year, it was sadly totaled by a drunk driver. I was devastated, and After almost a month of dealing with insurance companies and rental companies and a terrible experience at Transitowne resale, I went back to Scott and Galaxy. He worked with my situation, got me approved again with great terms, and drove home again 4 days later with my beautiful 2015 equinox. I work in customer service myself, and Could not be happier with this group of people and the business they run. I have recommended friends to galaxy and I cannot see myself going anywhere else when it comes time for my next car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow, Tom, thank you so much for your kind words and for choosing Galaxy as your dealer again! We appreciate your business and look forward to working with you down the road.


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  • Car buying Experience

    Adam and the rest of the Galaxy Auto team has made this car buying experience for me very pleasurable. Everyone was helpful, welcoming, and succes...

    Dealer Response

    Lakiesha, thank you so much for choosing Galaxy as your dealer, we appreciate your business and look forward to working with you down the road!


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    Adam and the rest of the Galaxy Auto team has made this car buying experience for me very pleasurable. Everyone was helpful, welcoming, and success! Thanks Galaxy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lakiesha, thank you so much for choosing Galaxy as your dealer, we appreciate your business and look forward to working with you down the road!


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  • Awesome service

    This was my first time buying a car without a mans help, and i feared the stereotype of being taken advantage of. My fear was intantly subsided wh...

    Dealer Response

    Wow, Lisa thank you so much for your kind words and for choosing Galaxy as your dealer! We are all to familiar with the typical buying a used car ...


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    This was my first time buying a car without a mans help, and i feared the stereotype of being taken advantage of. My fear was intantly subsided when i began to talk with joe who got me in the exact car i wanted at the start. He helped me step for step through the process. Ive recommended to a few friends already.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Wow, Lisa thank you so much for your kind words and for choosing Galaxy as your dealer! We are all to familiar with the typical buying a used car stereotype and there is nothing we LOVE more than showing people the Galaxy difference - car buying made easy. Thank you again for your business!


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