Reviews

Average Ratings

4.8
202 lifetime reviews.
  • GALAXY AUTO ROCKS!!!!

    was in desperate need of a safe reliable vehicle, searched online and galaxy auto was the only place i found that offered vehicles with low miles ...

    Dealer Response

    Wow, Nancy, thank you so much for your kind words! We are thrilled that you are now part of the Galaxy family, we appreciate your business! We lov...


    Show Full Review

    was in desperate need of a safe reliable vehicle, searched online and galaxy auto was the only place i found that offered vehicles with low miles at a reasonable rate to customers with not the best credit score..i work nights & sleep days so being able to text with my dealer was a huge help and i always got a response by the next day.. ive had my 2014 equinox for 6 months now and havent had a single problem with it. I'm beyond pleased with my whole experience at galaxy auto. Thank you Adam Denee for all your help and Robert white for staying late so i could pick up my new ride a day earlier then planned..i bragged so much about how happy i was with galaxy auto 3 of my friends also went there to purchase their new rides..galaxy auto rocks..your stuck with me for life!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, Nancy, thank you so much for your kind words! We are thrilled that you are now part of the Galaxy family, we appreciate your business! We love hearing about our customers experiences and we value the trust you have placed in us. Thanks again for choosing Galaxy as your dealer!


    Hide Full Review
  • College Graduate First Car Experience

    My expectations of buying my first car would be long and troublesome, however my experience at Galaxy Auto in West Seneca was just the opposite! ...


    Show Full Review

    My expectations of buying my first car would be long and troublesome, however my experience at Galaxy Auto in West Seneca was just the opposite! I came into the dealership on a Sunday and left with a used car Tuesday afternoon. My previous car was only worth about $300 are other dealership, but at Galaxy Auto they guarantee a minimum of $1000 on your previous car which can be a huge deciding factor when your in the market for a new car. Joe helped me with every step of the car buying process and explain every minute detail I had regarding loans, rates and warranties. I couldn't of had a more positive first time buyer experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great buying experience at Galay!

    After visiting a few other dealers my wife and I were impressed by the wide selection at Galaxy. Our sales guy, Joe Gullo, was top notch, friendly...


    Show Full Review

    After visiting a few other dealers my wife and I were impressed by the wide selection at Galaxy. Our sales guy, Joe Gullo, was top notch, friendly and very helpful, suggesting several options we might not have thought of. He helped make the buying process a great experience and we have enjoyed our purchase for some months now. Thanks Joe, and Galaxy Auto!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience

    Our sales Rep., Adam Dennee, was very professional. He made the whole experience easy and fast. Thanks to him we now have a safe, reliable vehicle...

    Dealer Response

    Thank you so much Don & Diane for your kind words and for choosing Galaxy as your dealer! Welcome to the Galaxy family, we look forward to working...


    Show Full Review

    Our sales Rep., Adam Dennee, was very professional. He made the whole experience easy and fast. Thanks to him we now have a safe, reliable vehicle, hopefully for many years to come. When the time comes again, we will definitely be coming back to Galaxy Auto Place and would recommend anyone interested in a new car. Thank You.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Don & Diane for your kind words and for choosing Galaxy as your dealer! Welcome to the Galaxy family, we look forward to working with you down the road.


    Hide Full Review
  • good deal, nice car

    Nice car. Priced well and was a good car as advertised. Thanks

    Dealer Response

    Jeff, than you for choosing Galaxy as your dealer, we appreciate your business!


    Show Full Review

    Nice car. Priced well and was a good car as advertised. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, than you for choosing Galaxy as your dealer, we appreciate your business!


    Hide Full Review
  • Amazing Experience

    I haven't purchased a car in probably 10 years, and that was through a private seller. You hear a lot of horror stories about used car salespeople...

    Dealer Response

    Wow Toni, thank you so much for your kind words and for taking the time to share your buying experience! Joe and our entire Team are committed to ...


    Show Full Review

    I haven't purchased a car in probably 10 years, and that was through a private seller. You hear a lot of horror stories about used car salespeople, but from the first email to the last handshake, this entire process was completely painless. Joe was welcoming and friendly, answered all the questions we had (and we had a lot) and we were able to get the paperwork processed quickly without any issues. I'm glad I did my research before I chose Galaxy. I definitely made the right decision.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow Toni, thank you so much for your kind words and for taking the time to share your buying experience! Joe and our entire Team are committed to delivering the Galaxy difference, car buying made simple. Thank you for choosing Galaxy as your dealer, we appreciate your business and look forward to working with you down the road.


    Hide Full Review
  • Quick and Easy!

    This was my first time buying a car and Galaxy Auto made it so easy! I was worried about the price but they showed me multiple cars in my price r...

    Dealer Response

    MB, thank you so much for taking the time to share your buying experience. We appreciate your business and are thrilled that you are now part of t...


    Show Full Review

    This was my first time buying a car and Galaxy Auto made it so easy! I was worried about the price but they showed me multiple cars in my price range and let us test drive them which was great. They worked within my budget and made the whole process super simple and painless.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    MB, thank you so much for taking the time to share your buying experience. We appreciate your business and are thrilled that you are now part of the Galaxy family!


    Hide Full Review
  • Speedy Service

    I called for a repair and was told the service department was swamped. Galaxy told me to drop off the car anyways and would see if they could fit...

    Dealer Response

    Laura, thank you so much for the review for our Service Team! We appreciate your business and the trust you place in us to repair your vehicle.


    Show Full Review

    I called for a repair and was told the service department was swamped. Galaxy told me to drop off the car anyways and would see if they could fit me in. Galaxy was awesome, responsive and very professional. An extra kudos to the service manager Jason!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Laura, thank you so much for the review for our Service Team! We appreciate your business and the trust you place in us to repair your vehicle.


    Hide Full Review
  • Excellent Service and repairs!

    Bought a used Toyota Corolla from them and was very pleased with the outcome!

    Dealer Response

    Thank you for taking the time to share your buying experience, we appreciate your business!


    Show Full Review

    Bought a used Toyota Corolla from them and was very pleased with the outcome!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your buying experience, we appreciate your business!


    Hide Full Review
  • Over the Moon About Galaxy Auto

    Wow, where do I start? I bought a 2014 Chevy Equinox from Galaxy a week ago today, and for as much as I love the SUV I can't get over how great th...

    Dealer Response

    Wow, Michaela, thank you for the awesome review! We so appreciate your kind words, you summed up how we do business in a nutshell. Thank you for m...


    Show Full Review

    Wow, where do I start? I bought a 2014 Chevy Equinox from Galaxy a week ago today, and for as much as I love the SUV I can't get over how great the experience was. I had been researching the exact car and could hardly find anything in my price range. Galaxy had several nice, fairly new vehicles in my price range so we decided to drive about 65 miles out of the way to take a look.... and I was not disappointed! My boyfriend and I showed up and took our time looking around the entire lot without being bugged by anyone. When we were ready to test drive, we went inside and right away they got us into the first prospective car, then the second, then the third. They let us take them out alone, which is also nice because I don't like the pressure of having a car salesman in the back seat. Once we were done test driving, my boyfriend and I stood outside and talked over the pros and cons about each car, still without anyone trying to convince us to go with a more expensive one or pressuring us to make a decision that day. Once I finally made the decision, the paperwork took maybe 15 minutes, and Joe was very open and honest about everything. I went back two days later and picked up my car! I couldn't believe how easy and quick it was. Long story short.... this car dealership is unlike any other I've been to. Everyone is extremely personable, and they really do let the cars sell themselves. I would definitely recommend this dealership. The cars are affordable and the process is seamless. I really can't say enough good things about them! A huge thanks to Joe and Robert!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, Michaela, thank you for the awesome review! We so appreciate your kind words, you summed up how we do business in a nutshell. Thank you for making the trip to Buffalo and for choosing Galaxy as your dealer. We look forward to working with you down the road!


    Hide Full Review