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Emmons Autoplex

(1,440 reviews)
Visit Emmons Autoplex
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(713) 987-3222 (713) 987-3222

Reviews

(1,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Emmons Autoplex from DealerRater.

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Great

Good place to find a great used car! People were nice. Not much wiggle room on the price though. Prices were fairly close to Kelly Blue book value

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 Yukon xl Denali engine noise

Kristin was great to work with. She even was able to find lifters while gmc was on strike this speeding up the repair time. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Toyota RAV4

Jose Cuevas was very professional. Took the time to answer my questions, show me several vehicles. He didn't pressure me to buy a car. Great experience buying from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service from Alberto at Emmanuel Autoplex TX

Alberto helped me find what I wanted in a short time. Cars are great quality and lots of selection on the lot. Found me a beautiful Chevy Tahoe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Impeccable service all around

Emmons is more than just a used car dealer ship. It’s a one stop shop and I’ll never go anywhere else to buy, maintain, and WASH my current and future vehicles. I’ve been there every time I need a oil change or maintenance done to my car since purchasing my car in early 2018. Aaron, the service manager is always so kind and pleasant to work with. He is attentive and always finds a way to work me into their busy schedule, even when I call last minute to make an appointment. He goes above and beyond like many of the the other Emmons employees and makes me feel like a valued customer. They are the first place I recommend to anyone looking to buy a car, or looking for a good place to take their car in for repairs. The owners and all Emmons employees have been nothing but kind and generous to my family and I, who will continue doing business with them for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I live 4 hours away from Emmons. I took a flight here to...

I live 4 hours away from Emmons. I took a flight here to buy a car I had never driven. Terry Emmons and David Crawson were awesome. They held the vehicle for me until I could get here. They took care of my transportation from the airport great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent customer service and great service provided....

Excellent customer service and great service provided. Thank you Alberto A. for helping me with my second purchase at Emmons! Very happy with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Son’s first car

Shopping for my sons first car we found exactly what he wanted at a great price.Our sales person Alexia Aguilar was helpful and the buying process simple and fast.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Emmons made car buying easy.

I was shopping for a particular make and model and Emmons had the best example for the best price. If You are looking for a particular make and model and Emmons has one, do yourself a favor and look there first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I had a great experience here. Carlos the salesman was very helpful and courteous. Great place to get your ride. Thank you again Carlos, was a pleasure to do business with you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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