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Parks Lincoln of Tampa

(1,524 reviews)
Visit Parks Lincoln of Tampa
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 289-4013 (877) 289-4013
Used (866) 454-6825 (866) 454-6825
Service (888) 862-4691 (888) 862-4691

Reviews

(1,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Lincoln of Tampa from DealerRater.

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The dealership staff was punctual, efficient and

The dealership staff was punctual, efficient and thorough. We would use their services in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Parks Lincoln of Tampa exceeded our expectations in every

Parks Lincoln of Tampa exceeded our expectations in every way. We had an amazing stress-free and enjoyable experience. I had no idea this was possible at a car dealership! We especially enjoyed working with Edgar and the manager Dillon during the sales process. They had a great selection of both new and pre-owned cars which they were very open and informative about. They went above and beyond to ensure we were satisfied with our purchase. I highly recommend this dealership for anyone looking for a high-quality vehicle and top-notch customer service. Thank you Edgar and Dillon!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When we purchased our Aviator we purchased a service

When we purchased our Aviator we purchased a service package that was supposed to cover all needed service. When our car was finished with service and a repair that was not completed the first time it was supposed to we were told that it needEd over $1000 additional services. I checked my paperwork and called back the next day to inform them that our service contract should cover required services. The person I was talking to investigated and told me that the services they wanted me to do were recommended not required. Very deceptive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always receive excellent service at Parks Lincoln

I always receive excellent service at Parks Lincoln Tampa. My service advisor Drew is always extremely informative and courteous. I will continue to have my vehicle serviced at parks for a long time .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always top notch professional service.

Always top notch professional service. Friendly and knowledgeable service advisors. They get the job done timely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Alejandro and his team were amazing!

Alejandro and his team were amazing! From the moment we showed up until we left. They listened to us and worked with us. We love our navigator!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My service advisor Drew Z makes me feel like he has my

My service advisor Drew Z makes me feel like he has my best interests when I came in for tires and shocks. He is very knowledgeable. I would recommend him to all that need there vehicle serviced. Thanks again Drew

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Fred, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I've taken my car for service to Parks Lincoln in Tampa

I've taken my car for service to Parks Lincoln in Tampa for the last seven years. They have always taken care of all issues that were presented to them. Customer service provider, Sylina paid very close attention to every detail of the service needed and me. The entire staff at Parks demonstrate very high standards that they have proven to me with each visit. I recommend Parks Lincoln to anyone looking for high quality standards.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place to purchase a used car.

Great place to purchase a used car. I called the car was still available and I purchased it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sales manager and Salesman were awesome, Told them what I

Sales manager and Salesman were awesome, Told them what I wanted and they made it happen

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.