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Parks Lincoln of Tampa

(1,524 reviews)
Visit Parks Lincoln of Tampa
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 289-4013 (877) 289-4013
Used (866) 454-6825 (866) 454-6825
Service (888) 862-4691 (888) 862-4691

Reviews

(1,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Lincoln of Tampa from DealerRater.

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Service team jumped right in to fix an incomplete repair.

Service team jumped right in to fix an incomplete repair. Well worth the drive to get to someone that knew what they were doing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

We had a wonderful experience.

We had a wonderful experience. Fred listened to our needs and helped us find the perfect vehicle for our family. He was patient, knowledgeable, professional, and kind. We will definitely go back if we need another vehicle in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ashley, thank you for your kind words and congratulations on your new vehicle! We appreciate you choosing Parks Lincoln of Tampa as your recommended Lincoln retailer!

I bought my new 2023 Corsair in December.

I bought my new 2023 Corsair in December. Had no concerns or issues during the sale and delivery. Here I am six months later at my first oil change. I was wondering how long I would have to wait at the show room while they did the oil change. The answer came as a surprise. Zero! They came to me. Parks has a large van equipped to provide an on site oil service. The mechanic showed up at the agreed to time while I continued working at my job. 45 minutes later the oil change was complete and I did not have to leave my desk or sit at the dealer. Great service. Friendly and efficient tech. And zero wait time at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I love Park Lincoln of Tampa.

I love Park Lincoln of Tampa. I have been buying and leasing cars from them for over 10 years. Outstanding service always. They make buying or leasing easy and I always feel like a valued customer. I highly recommend this dealership if you are in a market for leasing or buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I used the mobile oil change service today and was

I used the mobile oil change service today and was throughly impressed with it. They were on time which is rare for a service call, it took one hour to rotate my tires, change the oil and check the fluids and filters. All while I was conveniently baking in my kitchen. I love this service and will use it again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As a disabled senior and veteran of 19 years I have to do

As a disabled senior and veteran of 19 years I have to do much of my car shopping on line. I applied for some information on cars on line within the Jack Parks Group. Someone responded positively and then I received a very curt email from who I assume is the GM - Jparks1 Explaining they don’t do out of state selling as their new Corporate policy due to too many issues selling cars out of state. No where does it say it in the websites. I have guaranteed income, good credit score, guaranteed financing. More and more we see policies against veterans and the disabled. It’s sad to have such a large business concern like this company yet refuse to sell to people like myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Received a car in September and have had problems since.

Received a car in September and have had problems since. Brought to dealership within the first month of purchase with a messed up rear camera, no fully functioning key fob and only one works but was given 3. Just to also find out and be told that there was no full check up on the car. Car sat at dealership for 3 days with no service done to it and being told that nothing was covered under my warranty. Soon after that I continued to have issues with the sun roof stuck open and when I brought to the Wesley chapel location to not even fully close so living in Florida during rainy season just bring water right into my car. I’m so tired of this car that at this point I just want to return the car and get a new car with a different dealership all together. I’ve mentioned these issues with the dealership since day one of owning the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AC went out and the goodness for extended warranty which

AC went out and the goodness for extended warranty which covered the repair and rental car. They kept me informed the entire time and I would gladly recommend Parks Lincoln of Tampa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service rep was very respectful and knowledgeable .

My service rep was very respectful and knowledgeable . Explained everything in detailed . He even use my rewards to help in cost

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Park’s Lincoln never disappoints, my Advisor Dru advised

Park’s Lincoln never disappoints, my Advisor Dru advised me to purchase an Extended Warranty when I paid off my car. Today it saved me from a 5,000 repair. I paid 107..00 and had a lovely ☺️ rental! You guys ROCK!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.