"Constant argument with Service advisor, Josh, to get any kind of appointment or loaner car with any of my 3 Volvos. I had to call to get any kind of update... on my Volvo in shop and they were annoyed to talk to me about my car. After 5 days of my most recent Volvo being in the shop for a 1 hour repair, they installed a completely different dash than was in my car prior, and said that was the way it was going to be. Curt, service manager, called me once it was done, with no prior warning that they used a different dash, and told me to come pick it up. Curt said that if I had any questions, I should talk to the tech, otherwise there is nothing he would do. Horrible customer service each time I've been in there, 3 times is enough, I will never go back... avoid at all costs!! "
The Chevy Colorado I bought didn't have a keyless remote, so instead of getting me one when I asked if they could they told me I had to buy one through... the parts dept at over $150.00....Really? Would have given them 5 stars had they come through for me.
Just bought a 2014 chevy cruze from the Scott Lot. Our third purchase from this dealer and they are so pleasant to work work with. No high pressure at... all. My husband wanted a RS model and since one was sold right before we got to try it, Scott searched for another for us with no obligation to buy. We checked it out and ended buying the LT model. Love the pep and styling the cruze has and I got it in my favorite color ! Staff was wonderful to work with and very easy going process. If you need more time to decide, no problem. We appreciated them going out of their way to please. Why shop anywhere else.
Nice vehicles to choose from. Our salesman, Nick Koch, was great to work with. Easy process.
drove Down to look at a car they had , went for a test ride . I did not purchase the car because could not make deal.
drove Down to look at a car they had , went for a test ride with Keven then went over all the details , I was very impressed with the dealership , they... treated me like royalty. I did not purchase the car but I would go back in a heartbeat if a car came up that I was looking for ! super friendly atmosphere, very professional ! all I can say is I give them 5 stars .
drove down to look at a car they had for sale , they treated me like royalty, Keven is a pleasure to deal with , I did not buy the car but it was a great... experience and I actually feel bad that I did not buy it because they treated me so good. In the future if there ever was a car that they had that I was interested in I would not hesitate to drive from the Scranton area to look at it. all I can say is I give them 5 stars !
The minute i walked on the lot we were greeted by our enthusiastic salesman kevin s. He was punctual and honest given i had spoken to him earlier in the... week and he adv me he could do better than the offer we had received at gary lees brown daub kia (steer clear of this place at all costs)! I explained to kevin what we were looking for (price, make, terms, mileage, and cosmetics etc.) and he immediately gave me a list of all the inventory on the lot listed from least expensive to most & their updated online pricing. This was such a wonderful gesture and alleviated so much stress ! We were instantly attracted to a 2014 Chevy Equinox as it checked all of our boxes. We test drove the car and instantly fell in love. Got back to the office and immediately went to work on getting us the pricing we desired. After a little time (well spent) we ended up closing a deal and leaving w a new car!! fantastic buying experience upped by the added perks of xm radio (free for 90 days), onstar (free for 6mos.), a filled gas tank, and all of his promises kept. What a wonderful man- he really helped make this experience enjoyable for my fiance and i (who have had very bad experiences in the last). Thank you scott lot and thank you Kevin for restoring our faith in humanity! And car buying haha!
bought a used volvo from Tom Calnan who really was helpful in getting records and all kinds of info I required when buying online. Overall very good buying... experience from this dealer.
I found 2013 Cadillac SRX at this dealership on cars.com that I was interested in. I put in a request, was contacted by Kevin the salesman. We live 130... miles from dealership, he drove the car on a Friday evening, halfway to meet us so we could test drive it. We bought the car on the spot. We drove the 130 miles on Monday to pick it up. He went above and beyond to sell us the car. I would highly recommend our salesman at Scott Cars, Inc. We are so pleased with our car, we would buy from them again. Thanks so much Kevin for all you did for us!!!