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Reviews

Average Ratings

4.8
473 lifetime reviews. Includes reviews of Subaru of Cherry Hill from DealerRater.com
  • I highly recommend John Robichaud at Subaru of Cherry Hill
    May 12, 2017

    I had been in touch with Shannon in the internet sales dept. looking for a 2017 Impreza 5 dr. Premium. I was given a "Cherry Price" & was assured...


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    I had been in touch with Shannon in the internet sales dept. looking for a 2017 Impreza 5 dr. Premium. I was given a "Cherry Price" & was assured that particular model was in stock so I made my trip to Subaru of Cherry Hill. When I arrived everyone was already aware about what I was looking for. I was introduced to John Robichaud and from there things went quick & easy. The car was there...the internet price was honored & we agreed on a price on my trade in & the deal went through smoothly & my transaction was completed in less than 3 hours! There was no pressure from anyone & it seemed to be a fair deal...what more could you ask for!!

    Does recommend this dealer

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  • Great service dept , Dan and the whole crew
    February 21, 2017

    Best service dept. I have had a great experience here with my cars. They always go over and above and have tons of patients for questions. I can b...

    Subaru of Cherry Hill

    Hi Stu Z! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that our service dept was able to help ...


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    Best service dept. I have had a great experience here with my cars. They always go over and above and have tons of patients for questions. I can be very annoying which I know because I am particular. They went to extra trouble to take time and talk about an issue I was having and are always so nice about doing so. They even follow up after spending tons of time when I was there, after I left, the actually called me back to answer a general question I had. They put all other service dept to shame.

    Does recommend this dealer
    Came in for service or repair
    Subaru of Cherry Hill

    Hi Stu Z! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that our service dept was able to help you with everything you needed. If you have any other questions moving forward, please don't hesitate to reach out. We look forward to seeing you again! -Ziad "Z" Nashed


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  • bought a lemon
    February 14, 2017

    I had a great dealer named Tony who sold my daughter her first car. The car was driven for a week before breaking down for a bad alternator. This...

    Subaru of Cherry Hill

    Hi Bri. Thank you for your review. I apologize. Tony has only been working here for the past month and wasn't aware of which manager to go to for ...

    bri

    Replacing the alternator was a pain and involved taking the front end of the vehicle completely off. I will give the dealership credit; they did ...


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    I had a great dealer named Tony who sold my daughter her first car. The car was driven for a week before breaking down for a bad alternator. This was an "as is" sale, but from everyone i've talked to; the dealership should have taken care of this under lemon law (1000 miles or 30 days). Anyways I don't have the time or energy to fight this and can replace the alternator cheaply and fairly easily. This post is to let everyone know what kind of people manage this dealer. Profits over doing the right thing!

    Does not recommend this dealer
    Subaru of Cherry Hill

    Hi Bri. Thank you for your review. I apologize. Tony has only been working here for the past month and wasn't aware of which manager to go to for this. I have been close friends with him for over 30 years and we are now on the same page. Based off of the conversation we had yesterday, I am forwarding a check for the reimbursement for the repairs and a gift certificate to Firebirds. I offer my sincere apologies. If you have any other questions moving forward, please don't hesitate to reach out. We hope to see you again! -Ziad "Z" Nashed

    bri

    Replacing the alternator was a pain and involved taking the front end of the vehicle completely off. I will give the dealership credit; they did contact me right after I finished this repair. They appologized and sent out money for the alternator (and a little extra for the hassle)


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  • My subaru experience
    December 22, 2016

    The sales person, Ted, was very knowledgeable about the brand. He knew what he was doing and so did all of the other staff I worked with purchased...

    Subaru of Cherry Hill

    Hi Aec! Thank you for your review. I'm happy to hear that your experience here was a good one. I'm glad that Ted and all of the other employees we...


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    The sales person, Ted, was very knowledgeable about the brand. He knew what he was doing and so did all of the other staff I worked with purchased my new vehicle. The showroom was a little small to be able to see the different types of vehicles. The location is a bit difficult to get into but it's not to bad when they give you a great deal.

    Does recommend this dealer
    Subaru of Cherry Hill

    Hi Aec! Thank you for your review. I'm happy to hear that your experience here was a good one. I'm glad that Ted and all of the other employees were knowledgeable about the brand. If you have any other questions moving forward, please don't hesitate to reach out. We hope you enjoy your new car! -Ziad "Z" Nashed


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  • Great price and service
    December 18, 2016

    This dealership walks the fine line perfectly between assisting you when you need it, or letting you take your time browsing the cars on the lot. ...

    Subaru of Cherry Hill

    Hi JPL! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Damon was able to help you find what...


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    This dealership walks the fine line perfectly between assisting you when you need it, or letting you take your time browsing the cars on the lot. My salesman was Damon and I highly recommend him if you are thinking about buying a new car. I bought a 2017 Crosstrek and love it.

    Does recommend this dealer
    Subaru of Cherry Hill

    Hi JPL! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Damon was able to help you find what you were looking for.. If you have any other questions moving forward, please don't hesitate to reach out. We hope you enjoy your new Crosstrek! -Ziad "Z" Nashed


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  • First Subaru
    December 16, 2016

    My salesperson Damon Shirdan made the buying experience an extremely pleasant one. He worked with me to find the car that was the best fit for wh...

    Subaru of Cherry Hill

    Hi DBusch16! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Damon made the buying experienc...


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    My salesperson Damon Shirdan made the buying experience an extremely pleasant one. He worked with me to find the car that was the best fit for what I was looking for. The entire dealership took an interest in making sure that I was well taken care of. I recommend Subaru of Cherry Hill to anyone looking for a new car,

    Does recommend this dealer
    Subaru of Cherry Hill

    Hi DBusch16! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Damon made the buying experience extremely pleasant and was able to find exactly what you were looking for.. If you have any other questions moving forward, please don't hesitate to reach out. We hope you enjoy your new car! -Ziad "Z" Nashed


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  • professional and pleasant business transaction.
    December 16, 2016

    The dealer and the sales consultant were straightforward, knowledgeable and professional beginning with the initial greeting through the purchase ...

    Subaru of Cherry Hill

    Hi carguy! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Nick was straightforward, knowled...


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    The dealer and the sales consultant were straightforward, knowledgeable and professional beginning with the initial greeting through the purchase of the vehicle. No manipulative "hard sell" regarding the vehicle, the price, or the timing of the purchase. There were no misrepresentations nor unclear claims nor undue pressure. Not the "usual: car buying experience.

    Does recommend this dealer
    Subaru of Cherry Hill

    Hi carguy! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Nick was straightforward, knowledgeable, and professional. If you have any other questions moving forward, please don't hesitate to reach out. We hope you enjoy your new car! -Ziad "Z" Nashed


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  • Car Buying Made Easy
    December 15, 2016

    Went to look and ended by driving home with a 2017 Forester. Great experience. Very fair trade in on my 15 year old Maxima. Two family members hav...

    Subaru of Cherry Hill

    Hi CarolM! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Nick did not make you feel pressu...


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    Went to look and ended by driving home with a 2017 Forester. Great experience. Very fair trade in on my 15 year old Maxima. Two family members have owned Subaru's so we were familiar with the brand but the dealership made the sale. Our salesperson Nick was "low keyed" and we didn't feel pressured to buy. Overall we were happy dealing with Subaru of Cherry Hill

    Does recommend this dealer
    Subaru of Cherry Hill

    Hi CarolM! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Nick did not make you feel pressured to buy. We hope you enjoy your new car! If you have any other questions moving forward, please don't hesitate to reach out. We look forward to seeing you again! -Ziad "Z" Nashed


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  • Excellent
    December 15, 2016

    My wife and I have purchased many cars and dreaded car shopping . This was, by far, the best car buying experience we have ever had. Exceeded our...

    Subaru of Cherry Hill

    Hi Joe and JoBeth! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that we could exceed your expe...


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    My wife and I have purchased many cars and dreaded car shopping . This was, by far, the best car buying experience we have ever had. Exceeded our expectations! We will certainly refer you to friends! Joe and JoBeth

    Does recommend this dealer
    Subaru of Cherry Hill

    Hi Joe and JoBeth! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that we could exceed your expectations. If you have any other questions moving forward, please don't hesitate to reach out. We look forward to seeing you again! -Ziad "Z" Nashed


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  • Wonderful and easy!
    December 15, 2016

    Jerry Humphrey was absolutely excellent to work with. Great service all around. Responsive and not pushy, friendly and personable, knowledgeable a...

    Subaru of Cherry Hill

    Hi Nerdquist! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Jerry was friendly, knowledgea...


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    Jerry Humphrey was absolutely excellent to work with. Great service all around. Responsive and not pushy, friendly and personable, knowledgeable and happy to take initiative to get answers he didn't readily know. Flexible. Couldn't have asked for better service.

    Does recommend this dealer
    Subaru of Cherry Hill

    Hi Nerdquist! Thank you for your review. I'm happy to hear that your experience here was a great one. I'm glad that Jerry was friendly, knowledgeable, and not pushy. If you have any other questions moving forward, please don't hesitate to reach out. We hope you enjoy your new car! -Ziad "Z" Nashed


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