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Reviews

Average Ratings

2.9
Average based on 10 reviews
  • Easy to work with

    Bought my second car from this dealership and we are thrilled with both vehicles. The Volunteers Of America staff are so easy to deal with. We cam...

    Dealer Response

    Kathy, thank you for your kind words. We are so pleased you are happy with your purchase. If you have any questions or concerns please give us c...


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    Bought my second car from this dealership and we are thrilled with both vehicles. The Volunteers Of America staff are so easy to deal with. We came in this last time looking for a car for my daughter to use to get back and forth to school - we told Ron what we were looking for and how much we had to work with. Within minutes he took us to two different cars that were in our price range and filled our requirements . After test driving both cars we decided on a 2003 Ford Taurus and again we could not be any more pleased. In closing both of our experiences have been pleasant and the atmosphere very relaxed at this dealership. Keep up the good work VOA!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Kathy, thank you for your kind words. We are so pleased you are happy with your purchase. If you have any questions or concerns please give us call. Again, thank you from VOA Auto Sales and it's staff. We hope to serve you again in the future.


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  • Easy and Helpful

    Although I didn't purchase the vehicle I was looking into, I found the associates to be helpful and upfront. No pressure sale tactics, just the fa...


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    Although I didn't purchase the vehicle I was looking into, I found the associates to be helpful and upfront. No pressure sale tactics, just the facts. Easy to work with.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Very Unhappy

    Was there looking at cars for around 20 minutes and NO ONE even came over to see if I needed assistance, All the sales people were standing around...


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    Was there looking at cars for around 20 minutes and NO ONE even came over to see if I needed assistance, All the sales people were standing around looking at what I was doing. Will not go there again.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?

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  • just dont know

    well i enquired about a van and was checking it out read the carfax and then looked at thier website where the van was listed as Incomplete which ...


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    well i enquired about a van and was checking it out read the carfax and then looked at thier website where the van was listed as Incomplete which peaked my interest..so i called them and got transfered to the man called Ronnie who seemed helpful and went out to see if anything was missing off the body which he said there wasnt..started questioning him about dealership if it was a dealership..apparently all vehicles are donated to them for the homeless which is good...but they dont have a service department and all in all he said he thought the van was a good van as far as he knew...I asked for more info on it and he really didnt satisfy me at all...so end of story for me..

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • helping me find a car

    helpful and informative in my car shopping experience


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    helpful and informative in my car shopping experience

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Excellent experience!

    The people were friendly, kind, and VERY helpful. When we were having trouble finding a car we liked, they directed us to one that might suit our ...

    Dealer Response

    We appreciate your kind words. We are so pleased you were able to find a suitable vehicle that fits your needs. Any questions please feel free to ...


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    The people were friendly, kind, and VERY helpful. When we were having trouble finding a car we liked, they directed us to one that might suit our needs, and were great about letting us have as much time as we wanted to go over the car and test drive it. When we made the decision to purchase, the office staff was EXTREMELY helpful, assisting us in securing all the information we needed to complete the sale and plate transfer, even though we came unprepared. One needs to remember, these cars are AS IS. If you don't take the time to thoroughly check out all aspects of the car before you buy, you can't very well blame the sellers! To the extent that they were aware of anything about the car we purchased, the staff was quite forthcoming. That being said, we found a terrific car at an excellent price and are well-satisfied with our purchase experience. If you know what you're doing, this is the place to come find a reasonable used car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 3 found this review helpful. Did you?
    Dealer Response

    We appreciate your kind words. We are so pleased you were able to find a suitable vehicle that fits your needs. Any questions please feel free to give us a call, we are here to help. Thank you again. We hope to see you again in the future.


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  • So Happy

    I am so happy with the purchase of my used car. Tom (the salesperson) was very knowledgeable and courteous. With the amount of vehicles available ...


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    I am so happy with the purchase of my used car. Tom (the salesperson) was very knowledgeable and courteous. With the amount of vehicles available for my choosing I was having a hard time picking the right one. But Tom pointed me on the right direction. The friendly staff handled the paperwork in an efficient manner. Will definitely be back. Thank you guys.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 8 found this review helpful. Did you?

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  • Won't respond to your inquiries

    The 1 star is only because Lorraine was friendly when I called. I sent 2 emails and left a voicemail with Tom and never heard back, either via ema...


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    The 1 star is only because Lorraine was friendly when I called. I sent 2 emails and left a voicemail with Tom and never heard back, either via email or a phone call. I wouldn't bother with this dealership if I were you. If they can't handle the basics of customer service, it makes me wonder how well the rest of the operation is run.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    11 people out of 11 found this review helpful. Did you?

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  • Highly disappointed

    This is my first car and everything seemed to be perfect when i purchased a 96' chevy cavalier. I drove my new used car home by the time i got hom...


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    This is my first car and everything seemed to be perfect when i purchased a 96' chevy cavalier. I drove my new used car home by the time i got home i was out of gas and the car had ran hot. After it cooled down i went to the gas station and filled up the car just to find out that the gas tank was busted and all the gas ran out except a quarter of a tank. I spent all my money on this car and now i cant even get to work or school.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    25 people out of 27 found this review helpful. Did you?

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  • Disappointed

    I contacted this dealership several times with no email or call back. Totally unprofessional and would not recommend.

    Dealer Response

    Jenny. First of all let me apologize for missing your call or email. Here at VOA Auto Sales we strive to provide excellent customer service. ...


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    I contacted this dealership several times with no email or call back. Totally unprofessional and would not recommend.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    16 people out of 16 found this review helpful. Did you?
    Dealer Response

    Jenny. First of all let me apologize for missing your call or email. Here at VOA Auto Sales we strive to provide excellent customer service. Please feel free to give us a call. Our hours of operation are Monday thru Friday 9:00 am to 8:00 pm and on Saturday 9:00 am to 4:00 pm. We will be more than happy to answer any of your questions or concerns.


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