Cars R Us Chicago

Rectangle 48
Sales 10:00 AM - 7:00 PM

Cars R Us Chicago Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2006

At Cars R Us financing is available! Good credit or not so good. We work with many banks and major finance companies so

...

send us your application and let us go to work for you. For those "hard-to-finance" deals to the "best-of-credit" customers - Cars R Us Chicago is offering you one-stop-shopping for everyone!!!

"Best Used Certified Cars in Chicago"

Reviews

4.2 out of 5 4.2
68 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 24, 2018

    Car shopping is not fun, but it's a lot better when the experience is made better by kind salesmen. My car was totaled several weeks ago and I was... getting increasingly annoyed about how hard it was to find a new (to me) car. After calling multiple dealerships and not getting calls or emails back, setting up test drives and arriving from 50 miles away to find that cars aren't actually available or not pulled up like they said, I finally found Chris at Cars R Us. I called from about 30 minutes out and said I was interested in the 2015 Chevy Sonic posted online and he immediately said he'd have it pulled out for us to test. For once, this was actually true when someone said it! It was a good start, especially considering their lot is small and crowded and it would have been annoying if we had to wait for it to be pulled out. The test drive went great, he was extremely informative and genuinely easy to interact with (not always easy to say about salesmen). When we did an inspection of the vehicle we found that it was missing a spare tire, which he offered to have one put in without me even having to ask. I was really interested in purchasing the car, but found that the touch screen radio was having issues and actually had been recalled for that specific vehicle. He personally took it to the dealership to have it replaced before we officially purchased. While the process was a little slow from start to finish considering I didn't have a vehicle in the meantime (two weeks total, one week waiting on this car) it was totally okay since Chris was such a pleasant person to work with. He answered all of my questions, listened to my concerns, and even wrote on the paperwork that if I drove the car home and found something I didn't like he wouldn't push the final sale through. I found him to be very honest and really appreciate the attention he gave to my situation. Thanks Chris, and thanks Cars R Us. Great employees really do make a difference.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2017

    Good price on ford mustag l am very grateful with cris thanks for helping me get the car. I recommend it is very good place to by a car you will not regred

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 27, 2017

    I drove there all the way from the south side to see a vw jetta hybrid, not really expecting to find the car in such great shape. I think that most of... the cars there were in good shape, you could tell they care about what they sell. They were great to deal with and I never felt any high pressure you sometimes feel in other places. Take a look at some of their cars you won't be disappointed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Nick it was a pleasure meeting you and your family , We really are happy you are satisfied with your beautiful Jetta If you need us for anything pleas...e fell free to give us a ring.

  • 5.0 out of 5
    August 3, 2017

    Purchased a 2014 Acura MDX from Cars R Us Chicago July 31, 2017. The experience was great. Dealt with Chris. Chris was professional, knowledgeable,... and down to earth. Made me feel at home. Had the vehicle I was looking for and no issues with haggling or payment. I recommend this dealer for your next purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    July 1, 2017

    He was quick to respond to my questions and was thorough in his answer but I was concerned about the quality of the vehicle and decided not to continue... to pursue this vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sam can you please tell us what Jeep you are referring to. We make sure all our vehicles are in great running order try to get them as close to show r...oom quality as possible Looking at our inventory We are not Showing any Jeeps At this time. Please call Chris at 773-289-4500 so we can see if we can better assist you.

  • 1.0 out of 5
    June 23, 2017

    Requested information about a used 2013 Volkswagon Hybrid Jetta aroung 8:15 a.m. online. I also wanted to know if the price posted was firm or if it was... negotiable? I also added the comment no one pays full price for anything these days. Finally received a phone call from Kevin at Cars R Us. He was very unprofessional in his greeting, didn't ask me any questions as to what I was looking for or what type of features I was interested in, etc... The only questions he asked were "how am I going to pay for the car? and when am I coming in?" At that point, I made sure I got his name and told him that if I did come in to see the car, I would not be dealing with him. He said that's fine and hung up on me. I hope Kevin is not a true example of the other sales people at Cars R Us. One phone call should tell.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry for the experience you had with Kevin, We hope our team members are able to provide you with better service in the future. We will use y...our review to better train our team Members

  • 5.0 out of 5
    May 22, 2017

    I loved my purchase here. Chris helped me through the process. I already recommended couple of my friends about this place. Helped me with finance too.... If you are looking for better place to buy a car, this should be it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Rohit it was a pleasure to help you out! Enjoy the Road :)

  • 4.0 out of 5
    February 27, 2017

    bought a car today from car r us everyone was great. trucks very nice good deal Jacob helped me a lot thanks again for getting the deal done. highly recommended.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 9, 2016

    Took a gamble and bought a 2009 mini cooper convertible from this dealership without inspecting the car. Chris made the whole process easy and couldn't... be more accommodating. The car came and we couldn't be more happy with it. Only complaint was a missing spare tire and Chris is going to help me find one locally. Buy here without hesitation. Will definitely be doing business here again. Still need my Z3...

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    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    July 25, 2016

    Very friendly and professional staff. Helped me and my family transition from our old car to our new car quickly. Was a little apprehensive about buying... a used car but the dealership was very honest with us and made us feel comfortable.

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    Shopped for a used car
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