Paul Masse Chevrolet South

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
70 lifetime reviews. Includes reviews of Paul Masse Chevrolet South from DealerRater.com
  • The BEST!
    May 5, 2017

    Even though we now live in New Orleans, and keep our car in New York City, we try to bring the car to Paul Masse Chevrolet in Wakefield, RI whenev...


    Show Full Review

    Even though we now live in New Orleans, and keep our car in New York City, we try to bring the car to Paul Masse Chevrolet in Wakefield, RI whenever possible as we also have a rental home in Narragansett RI. Over the years, we have had wonderful experiences at this dealership. We have always felt that the service department was honest, and fully explained all our options and costs. The waiting room is pleasant, with great coffee and even snacks and wraps to munch on while we wait. The most recent visit last month involved an extensive warranty repair. Although if was a big job, the service department, knowing our tight schedule, preformed and excellent repair in just 2 days. We were even given a courtesy car during that time as it would have been impossible to get around without a car. We highly recommend this dealership and service department. They are the best!

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Very professional and competent sales and service
    April 2, 2017

    I have had very good experiences in the past with the service department. They were very fair and reasonable with major vehicle repairs on two ol...


    Show Full Review

    I have had very good experiences in the past with the service department. They were very fair and reasonable with major vehicle repairs on two older Chevy vehicles. Recently I purchased a 2017 Chevy Volt. One option I wanted (and both the dealer and I thought was on the car) was Adaptive Cruise Control. After delivery, it took me two days to discover the option was not on the car. The specification of the option was not clear on GM???s web site or the vehicle documentation. The dealer found me another Volt with the option and swapped it out for the first car. The misunderstanding was handled very well by the dealer. The true test of good service is the ability to make changes in the customer???s interest, even when difficult or inconvenient for the dealer. All other aspects of the sale and delivery were also handled extremely well

    Does recommend this dealer

    Hide Full Review
  • Purchase of 2018 Equinox
    April 1, 2017

    Despite being the redesigned model Brandon was knowledgeable about all of its' features. JP also answered all of my questions and was easy to work...


    Show Full Review

    Despite being the redesigned model Brandon was knowledgeable about all of its' features. JP also answered all of my questions and was easy to work with.

    Does recommend this dealer

    Hide Full Review
  • Great experience
    March 31, 2017

    This was my second purchase/lease at Paul Masse Chevrolet South. My daughter's car was old and needed to be replaced. Everything was handled over ...


    Show Full Review

    This was my second purchase/lease at Paul Masse Chevrolet South. My daughter's car was old and needed to be replaced. Everything was handled over the phone. When we were in agreement I went into the store, signed the paperwork and drove our new car away. I am completely satisfied with everyone I spoke to. They were all very courteous, helpful and understanding of my time. I will continue to be a customer.

    Does recommend this dealer

    Hide Full Review
  • Beyond Satisfied customer!
    March 23, 2017

    As soon as I walked through the door I immediately felt welcomed. Everyone there went above and beyond your typical car buying experience. Neve...


    Show Full Review

    As soon as I walked through the door I immediately felt welcomed. Everyone there went above and beyond your typical car buying experience. Never felt pressured and received an insanely great deal on a Chevy Traverse. I haven't stopped raving about the customer service and deal I received to family and friends! Outstanding staff, and quality!

    Does recommend this dealer

    Hide Full Review
  • Great experience
    March 20, 2017

    Our sales associate was very knowledgeable during our leasing process. We look forward to returning in 3 years! Could be sooner if we are lucky!


    Show Full Review

    Our sales associate was very knowledgeable during our leasing process. We look forward to returning in 3 years! Could be sooner if we are lucky!

    Does recommend this dealer

    Hide Full Review
  • good experience
    March 6, 2017

    Friendly Courteous ,No high pressure ! Second time for new car purchase. Would recommend Masse and Brandon as a fine team to do business wi...


    Show Full Review

    Friendly Courteous ,No high pressure ! Second time for new car purchase. Would recommend Masse and Brandon as a fine team to do business with Lois Cofone.

    Does recommend this dealer

    Hide Full Review
  • Amazing, easy, friendly, helpful
    February 20, 2017

    JP and Dawn made car-buying easy. This was not a typical car-buying experience where you worry about haggling over price and features. Dawn laid o...


    Show Full Review

    JP and Dawn made car-buying easy. This was not a typical car-buying experience where you worry about haggling over price and features. Dawn laid out options and helped us find the car and finance plan that would best meet our budget and needs. Great experience.

    Does recommend this dealer

    Hide Full Review
  • The Best!
    February 19, 2017

    Dawn was very helpful in finding the car that I wanted. And she was quite knowledgeable regarding the features of the vehicle. JP Got the finance ...


    Show Full Review

    Dawn was very helpful in finding the car that I wanted. And she was quite knowledgeable regarding the features of the vehicle. JP Got the finance portion done in record time with no pressure. I would definately recommend Dawn, JP and this dealership in general to my friends.

    Does recommend this dealer

    Hide Full Review
  • Great experience!
    January 27, 2017

    It was an all around great experience, our saleswomen Dawn was very knowledgeable and helpful and the finance guy JP was great. A no pressure expe...


    Show Full Review

    It was an all around great experience, our saleswomen Dawn was very knowledgeable and helpful and the finance guy JP was great. A no pressure experience.

    Does recommend this dealer

    Hide Full Review