The sales team was fantastic. We were skeptical when we first arrived at Exclusive Motorcars, having had very negative experiences at big dealerships (lying,... pushiness). They were genuinely nice and accommodating, letting us test drive as much as we wanted. When there were a few minor things we complained about with the car we wanted to purchase, they went right out and fixed them (squeaky door, AC)! Negotiation was pleasant. We were happy with the price and closing the deal was stress free. You could tell the owners of the dealership genuinely care about the cars and the customers!
DO NOT buy from these CROOKS!! They do not stand behind their cars. Bought a jeep for my daughter and 2 days later the catalytic converter went out. they... replaced and charged me only to now 8 months later need replacing!! CROOKS!! and a bunch of xxxxxxxx!!!!
I had a pleasure to purchase a vehicle from Exclusive Motorcars last year as well as experience their Service Facility. All cars included in inventory... are thoroughly inspected by Service Department before being offered for sale. Exclusive Motorcars does offer worry-free pre-owned vehicle buying experience and it thrives on referrals as well as returning customers with very little advertising. Prices are well below actual value and the quality is unprecedented. The Service Department is a sophisticated diagnostic and repair facility with real pros tending to customer needs. They will get you in and out in a professional manner. Highest recommendations to Exclusive Motorcars and anyone looking for a car or service/repair facility.
I bought a Honda Odyssey with Walter (Sale Person) and Manager both have a outstanding manner to sale car with help to customers to reduce prices.
Customer service: Walter & Kp are very knowledgeable & straightford. Buying process: awesome! Made it easy & painless! Facilities: they had puppies inside!... What More could you want?!? Super happy with my new car!
I have now purchased two cars from Exclusive Motorcars on Woodruff Road near Beck Academy in Greenville. During the course of those transactions, the... staff has become like family to me. Walter is a great guy and will be straightforward with you. As a single woman not super-familiar with car "stuff" and having purchased vehicles always on my own, that trust is critical. Because I have purchased more than one car and because of our great rapport, I know I can trust them to shoot straight and let me know what they know about a car's condition. That's what you'd hope for from trusted advisors, and that's what KP & Walter have become to me.
Do not buy from this dealer, they do not stand behind the cars they sell. $3000 transmission went out 31 days after buying. Do not buy from them. They... will leave you hanging !!!!!! They did nothing! They will take your hard earned money and give you the "so sorry, I wish we could do more!" sob story !
Walter and Kp are the best , professional , courteous , and knows their job well . They offered the best advice possible and was alway willing to go the... extra mile .
Found car on Thursday, emailed dealer got a response and phone call on Friday. Purchased car in less than hour and half on Saturday morning.
They found me a Sprinter van with good miles, good car fax, and helped me arrange transport of the van to Charlotte, NC for me.