Reviews
Owner
Friendly service , nice facility . Muy buena atenci�n personal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ricardo, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Car shopping
Juan Carlos gave great customer service and well knowledge on the vehicle he was selling to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Personalized service
Beautiful store with outstanding customer reception area that serves coffee, ice cream and big screen TVS. The salesperson Zane Moore was very helpful and patient, the financial advisor Patrick McCoy was very thorough and friendly and the General Sales Mgr William Murphy took the time to meet with us and provided personalized customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Richard, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
BMW of Tucson
The representative was Very efficient and friendly. The service was timely. Check in and check out time was very short. The service was explained very well by the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Dariush, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
The work on my vehicle was completed in a timely manner.
The work on my vehicle was completed in a timely manner. I did think the cost for the repairs was high for basically an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
The dealership is big, clean with a good staff that take
The dealership is big, clean with a good staff that take care of you right,and if you don’t have a car to pick you they give you a ride home and pick you you great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marwan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Everyone there is so helpful and great.
Everyone there is so helpful and great. Rachel, Martin, Patrick and Zane and so easy to work with, it is truly a pleasure going in there and doing business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very easy to set up appointment online.
Very easy to set up appointment online. Clean and comfortable waiting area and service done quickly! Service writers are all very helpful and got a nice car wash as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Highly Recommend
Great experience all around! I have purchased several vehicles from BMW Tucson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Diana, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Review
Ryan has excellent customer service and communication.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Zeenat, thank you for your kind review; we are happy to pass along your comments to Ryan here at BMW of Tucson! Feel free to stop by if you ever need any more help.