Reviews
I trust the service department to do the.
I trust the service department to do the. Message things to keep My 3 series in excellent comdition’
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sheryl, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great job team.
Great job team. I saw the vehicle online, called in and Juan Carlos was very informative and helpful. The finance manager Patrick McCoy was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Alan Michaels
Took my BMW in for engine light issue with no appointment and was quickly met by service mgr. I was well taken care of by advisor Ryan Lange who followed up with me by phone and kept me informed on process. Great customer service at BMW of Tucson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Service review
Jayme went above and beyond as well as personally pulling my car under the driveway due to it raining when I picked up my vehicle from service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donna, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Excellent care from Ryan.
Excellent care from Ryan. No more to be said, so can’t get to 15. Sorry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Organized, courteous and met our needs.
Organized, courteous and met our needs. We appreciate the quality of service they provided. The staff was extremely knowledgeable and honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Had a routine service on my 528.
Had a routine service on my 528. TERRIBLE!!! price gouging on cabin and engine air filters. Otherwise, done on time and washed well- the free $30 car wash helps make up for the gouging. Next time, I'll replace the filters myself, have the oil changed at Jiffy, and the car washed at Mister, and save $500.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.
Start charging fair prices for parts.
BMW M3 COMPETITION
Great customer service, service advisor was very accommodating, and knowledgeable. Did not try to sell me stuff the my car did not need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
BMW OF TUCSON
Never a delayed moment, very caring and professional great personalities and I love it when you walk in and are addressed by name that means someone pays close attention to whom they are serving as a customer. Wonderful service I have no complaints they take good care of me, thank you ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
BMW of Tucson review.
Ryan Lange was very helpful and answered many questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello George, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!