Reviews
X3 Service Advisor Ryan Lange
Like working with advisor Ryan Lange. Have worked with him several years/prior X5 also He is knowledgeable , gets me scheduled quickly, overall just excellent service. Had service appointment. Car purchase was prior Feb 2021/this was a service appointment only
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandra, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Wonderful Purchasing Experience
Anthony was excellent in helping me with my X5 purchase. Gordon is an amazing professional and helped when looking at financing and setting dealership expectations. I will continue to recommend business as well as continuing to purchase BMW’s from this dealership. My expectations were exceeded in every category.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Travis, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
My wife and I bought our Tahoe there.
My wife and I bought our Tahoe there. It was a quick and painless transaction. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.
I've been happy with the quality of service from the
I've been happy with the quality of service from the technicians and the service advisors in my few trips there. The facility is really clean and comfortable to wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Trent, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
F10 535i Fuel Pump Repair
It was extremely friendly and well communicated. Any questions I had were asked and it was very nice. I will be returning again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brendan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great care
Great service friendly staff nice newer facilities
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Graham, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great customer service the minute I pulled my car into
Great customer service the minute I pulled my car into the dealership. All staff were attentive, professional, and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Very disappointed with service I received on my 2020 Z4.
Very disappointed with service I received on my 2020 Z4. Car went in for oil service and brake fluid change. The technician forgot to reset the brake fluid date. The service advisor actual wanted my wife reset the date. This is the kind of customer service I expect from FORD not $80000 BMW
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Outstanding service department.
Outstanding service department. Excellent communication. Ryan my service advisor gets 5/5 or 10/10! Kyle was my outstanding technician who looks after my M2CS. I really appreciated the video. Thank you to the BMW Tucson team! Graig Brown
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
325i Service
Oil and filter change. Plus video of recommended future problems was included.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!