Reviews
Excellent service
Jamie?s friendly, knowledgeable and excellent service was a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Lori, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
New Car Buying Experience
My car buying experience was straightforward and easy! Ernie Buck was personable, professional, kept me informed of progress. He was easy to work with. The paperwork part of the process was easy and electronic which made that part easy and quick. I could not be more pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello William, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Courteous staff, service completed in time frame quoted.
Courteous staff, service completed in time frame quoted. Thoroughly answered a few questions I had. 2021 BMW M5.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Fast speeding inprocessing but too long when it comes to
Fast speeding inprocessing but too long when it comes to outprocessing. All in all pretty good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jayme, in the service dept, goes above and beyond to
Jayme, in the service dept, goes above and beyond to insure my experience is seamless. It is a pleasure to work with her!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Excellent service from Jayme.
Excellent service from Jayme. Car was completed on time and the experience was very good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Service and oil change
I had my car serviced and had an oil change. Ryan provided all information to me.Good service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Service
The service is smooth and straightforward. Mr. Ryan was helpful. I would recommend deal direct.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Dong, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I called mid-afternoon to hopefully change my appointment
I called mid-afternoon to hopefully change my appointment to same day, as I had a conflict the next morning. I was told to come right in. My car was serviced timely with no issues - smooth sailing. I have never had an issue with this dealership, and the service advisors are always prompt, easy to work with, and friendly. Obviously it's more expensive to go to the dealer, but can you put a price on trust? I don't hesitate to take my car to BMW Tucson. Great experience with Jayme.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bernadette our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
BMW Tucson: Terrific Experience!
Immediate welcome into service area; prompt attention to my service needs; comfortable and welcoming waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Gary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!