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BMW of Tucson

(2,065 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 306-7498 (888) 306-7498
Used (833) 240-9350 (833) 240-9350
Service (877) 784-2244 (877) 784-2244

Reviews

(2,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Tucson from DealerRater.

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This place is amazing, no hard sell!

This place is amazing, no hard sell! if you want a vehicle, they are there to work with you. They are our new favorite dealership for our used car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

friendly, informative, prompt, a pleasure to deal with.

friendly, informative, prompt, a pleasure to deal with. Thank you Tyson and the unseen staff who made it all happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

BMW Tucson Review

Ms. KATELYN WITHROW took excellent care of us, keeping us informed as each step of the repair process was completed. The loaner X1 was an excellent choice for driving around Tucson. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Deryle, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

The services was excellent.

The services was excellent. Friendly staff and professional. The staff would check in would you doing your visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

New Car From BMW

Everyone was very nice and accommodating. We did not feel rushed and all our questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Marisa, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

great customer service

Always easy to go in for service, and they are able to fix things in a timely manner. Friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Yash, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Excellent service.

Excellent service. Tyson reviewed what was going to be done and afterwards had a video for me showing what was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ruth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Received great care from Jayme Larson - a truly great

Received great care from Jayme Larson - a truly great service rep! She has worked for the company for many years, and her experience shines through. Super pleasant and caring. The work (annual servicing) was completed quickly. A first class experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Customer Service

The whole process is smooth, they explain the process and needs of your car clearly before doing the work, Tyson is great, really nice guy that goes above and beyond to make you comfortable while you wait for your car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind words and this wonderful review! We always strive to provide personable and excellent customer service. Thank you again for the review!

BMW of Tucson Review

great buying experience with BMW of Tucson. My salesperson, Anthony, was great - very knowledgeable and professional and made the process very easy and all of the other BMW of Tucson people helped make the buying experience a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Anthony here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!