Reviews
My car had an unexpected problem and was inoperable.
My car had an unexpected problem and was inoperable. When I called BMW they said it might next week before they could look at it, but after talking to Barbara, Manager, they were able to look at car and fix it within two days. Jamie was our BMW rep and she was very helpful with updating us on prognosis of car (really enjoyed the video with explanation of problem) until finished. We have been customers at this BMW since 2006 and really appreciate their expertise when purchasing our cars and their car maintenance.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Great Place to Buy a Car!
This is a great dealers tjhrough a hip to do business with. Even though the model I was interested in would take a special order and some wait, the dealership did not surcharge over MSRP. I also shopped our trade-in through a few online sources, and AutoNation was the highest. Our salesperson Anthony Powers is absolutely a BMW expert - and answered all our questions about the technology in the car. Anthony was also not at all pushy; just a good listener dialed in to our needs. Highly recommended dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Tom, Tom, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
The service representative was friendly, knowledgeable,
The service representative was friendly, knowledgeable, and quick with the check n and check out.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!
Jayme Larson, is a pleasant, knowledgeable
Jayme Larson, is a pleasant, knowledgeable representative. She explains everything in detail that will be performed and what services will be needed in the future. The dealership is very clean (including the waiting and restroom).
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
I had the absolutely best experience at this dealer.
I had the absolutely best experience at this dealer. I had to have a taillight issue fixed and when they realized they would have to keep the car they provided me a loaner so that we could get back home to Sierra Vista. All of the staff was a joy to deal with and I would recommend them very highly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.
This is my 2nd BMW from BMW Tucson and I could not be
This is my 2nd BMW from BMW Tucson and I could not be happier. Excellent service from the entire team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Daryl, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best auto dealership around.
Best auto dealership around. They give you personal attention and quality service. Shop there you won’t be disappointed
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
They are so good and I am happy for their service and
They are so good and I am happy for their service and they deserve to have a great rate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!
The assistant assigned to me Humberto was exceptional,
The assistant assigned to me Humberto was exceptional, and then it got a little confusing when he called in sick. However the service department was helpful. My Vehicle wasn’t completely ready when they said it would be so I waited in the comfortable waiting area until it was complete.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Judy, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you, I certainly will do if needed, so far the car is sounding and running great. Thanks again. Judy
Very satisfied with this dealer.
Very satisfied with this dealer. They’re staff is excellent. All my questions are always answered and I’m comfortable having mh vehicle serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Please let us know if there is anything else we can do for you; we are more than happy to help!