Reviews
Satisfied service customer
My service representative is fantastic. I see why she has been with the dealership for five years. Walt Flinn
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jennifer, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Warranty repair done right
My advisor provided me with a quick diagnosis and had my car repaired within the same day. The car loaner was helpful as it enabled me to continue with my day with no interruptions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Oscar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Purchase of a 2001 BMW Z3 at Tucson BMW
I purchased this vehicle and it was the absolute best experience I've had at a dealership. Our sales person, Rachel was fantastic as was Rachel in finance who did the sales paperwork. I just can't say enough good about everyone there all the way to the Sales Manager, Martin.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gregory, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
BMW Maintenance
Although quite expensive, I acquire regular scheduled maintenance at BMW Tucson for my BMW 5 Series to maximize value at sale or trade-in. I also have no qualms about long road trips we take on occasion, not fearing a breakdown due to lack of maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeffrey, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Welcoming atmosphere, extremely helpful staff who are
Welcoming atmosphere, extremely helpful staff who are attentive to client needs, excellent service, efficient sevice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Jessica was great she kept me updated I appreciate her.
Jessica was great she kept me updated I appreciate her. My car was in good condition when I picked it up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Ryan Lange was my service adviser and couldn't have done
Ryan Lange was my service adviser and couldn't have done better. Friendly, helpful, easy to work with. My issue was resolved timely and professionally and I appreciate this so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
BMW OF TUCSON
GREATLY SATISFIED WITH BMW OF TUCSON, I HAVE BEEN A BMW OWNER SINCE 2006, PURCHASED A 2007 BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Johnny, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
BMW Tucson
Ryan Lange , Service Dept., did a superb job. He is friendly, knowledgeable and is a great member of your Tucson BMW team. Thank you, Ryan!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Feel free to stop by if you ever need any more help.
Oil service
Great experience and quick amenities. Advisor very knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Valeria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!