Knudtsen Chevrolet Co.

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
105 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    November 13, 2019

    So since my purpose for there, at the beginning it was great even years fown the line. In the last 6 years, i have had to fight tooth and nail for the... deal of tires for life. One year my husband had to agrue until it was honored. I get my regular oil changes try and get my other services done and constantly. As soon as they say i need tires i remind them about our tires for life deal. This last time in july, the service guy didnt want to even spend the time to give me an estimate on the work i needed done. This vehicle has never been touched anywhere else. After the service guy after last visit said i had receibed all the tires i could. Immediate pist me off. I have been a customer and feel that i have been lied to. I can no longer do my services through Knudtsen Chevy. I today am having becker buick take over my maintenance, honesty is hard to find. I can no longer trust the reputation or customer service. My apologizes

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    Does not recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    March 27, 2019

    Very positive experiences at Knudtsen. Customer satisfaction is very important to all the people who work here. I generally dislike the car buying process,... but the crew here made it pleasant. I'm really pleased with my newest car purchase!

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    Shopped for a used car
    Did make a purchase
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  • July 3, 2013

    I just wanted to take a minute and say what a pleasure it was to work with the staff at Knudtsen in Post Falls. they were helpful, friendly and did not... presure me in any way. I will not buy another car from anyone else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Sharon! We appreciate your kind words about us, have fun in your new Chevrolet!

  • 5.0 out of 5
    March 22, 2018

    Of all the vehicles we have purchased over the years, this was by far the best experience. We had stopped by in January and test drove a Colorado, but... decided that was not the vehicle we wanted. Todd suggested we look at the Silverado, which he said would be more similar in comfort to our Tahoe - great suggestion. He was very helpful and not pushy at all. We had planned to budget it for next year, but we looked on their website yesterday and saw the truck we wanted for an unbeatable price. We called and scheduled a test drive for the following morning and the rest is history. He made our time there so pleasant. Even Dan, the financing person, made that part very easy. Wonderful way to spend a rainy Thursday! Thank you so much!

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    Shopped for a new car
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  • 5.0 out of 5
    December 27, 2017

    Have used the other two Chevrolet dealers in Spokane and we had the best service with no high pressure sales. I definitely will recommend Knudtsen to... other family and friends.

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    Shopped for a new car
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  • 5.0 out of 5
    December 20, 2017

    A real pleasurable car buying experience.I would recommend anybody looking for a new or used car to check with Knutson before purchasing a rig.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great recommendation! We sincerely appreciate it and we're glad you had such a positive experience with us. We hope to see you again...!

  • 5.0 out of 5
    November 26, 2017

    Service and sales are great. I would definitely use them again

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you very much for your feedback. We appreciate you taking the time to leave us a great review and rating! It is great to know your experience wi...th us went well, and we hope that you will come back and visit us again soon.

  • 5.0 out of 5
    November 21, 2017

    Great service center and service advisors. Clean and comfortable waiting area

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thanks for your review, Merlen! We're happy to hear that you had a nice experience with our service department. We appreciate your business, just le...t us know if we can be of help in the future!

  • 5.0 out of 5
    October 27, 2017

    Came in looking at a 2010 Ford expedition and had an awesome experience with my sales person Jesse and the finance manager Bob!

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    Shopped for a used car
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    Dealer Response

    Thank you for sharing your five-star experience, Mark! Jesse and Bob were happy to help get the car that you wanted. Congratulations on your 2010 Ford... Expedition! Please let us know if you need anything else in the future. We are happy to help.

  • 5.0 out of 5
    October 13, 2017

    Very pleasant experience dealing with both sides of Knudtsen Chevy. Almost makes me wish something would go wrong with my new truck so I'd have a reason... to go visit them

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    Shopped for a new car
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    Dealer Response

    Hi Charles, Thank you for your kinds words! We enjoy serving you and keeping your truck running smoothly. Also, you do not have to wait to come and ...visit. You can stop by anytime!

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