Mills Automotive Center

New 888-347-8712 888-347-8712
Service 888-347-8719 888-347-8719

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Reviews

Average Ratings

4.6
34 lifetime reviews.
  • Clean facility,pleasant atmosphere.

    Special "thanks" to Rolf Rasmussen for his gentle, kind expertise especially since I was a first time car buyer. Rolf made this experience less st...

    Dealer Response

    Thank you for taking the time to share your experience with us, Shirley! We appreciate you and wish you many miles of safe and happy driving in y...


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    Special "thanks" to Rolf Rasmussen for his gentle, kind expertise especially since I was a first time car buyer. Rolf made this experience less stressful, patiently explaining the interior instruments and controls. He along with Adam Hess finished the sale of my Nissan Rogue that I already feel so comfortable with!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience with us, Shirley! We appreciate you and wish you many miles of safe and happy driving in your new Nissan Rogue!


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  • Bad customer service

    I had called to see if they could work with me on the price, the man I talked to didn't treat me like an adult and said he would check with his ma...

    Dealer Response

    Hello Jake! Thank you for taking the time to share your feedback! I sincerely apologize you did not hear back from the person you spoke with. I...


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    I had called to see if they could work with me on the price, the man I talked to didn't treat me like an adult and said he would check with his manager and get back to me but he never called back. Very disappointed.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Jake! Thank you for taking the time to share your feedback! I sincerely apologize you did not hear back from the person you spoke with. I'm our Customer Care Manager for Mills Automotive Group and would love to make this right for you! Please let me know how I can reach you, you may call me at 866-455-7638. Thank you, Dawn Rasmussen


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  • new Buick encore revuew

    I purchased the car from Mills Buick in willmar mn. Robert Ruter was an excellent sales person. Very informative and went the extra mile to find m...

    Dealer Response

    Thank you for being our guest, Sharon! We appreciate you!


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    I purchased the car from Mills Buick in willmar mn. Robert Ruter was an excellent sales person. Very informative and went the extra mile to find me a car. I am very satisfied with the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for being our guest, Sharon! We appreciate you!


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  • Great service...friendly employees...super new car

    We have always been really satisfied with the staff at Mills! Everyone is friendly and helpful, and we feel very comfortable when we come in the d...

    Dealer Response

    Thank you for sharing your experience with us! We are so happy to hear about your experience with Lon and our dealership! We wish you many miles...


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    We have always been really satisfied with the staff at Mills! Everyone is friendly and helpful, and we feel very comfortable when we come in the door, whether we have 'business" to take care of, or if we are just "shopping around" to look at the vehicles on display. The service is always efficient and business-like. My husband bought a new Nissan Pathfinder last year, but, this summer, I was in the market for a new car as well. I am, I know, a fussy old lady, as I wanted a particular Toyota model...and a specific color, too. Lon Holien was super patient with me, and never made me feel like I was being too picky...even though my husband says I was "a pain". Lon had to contact several other dealers to find the car I wanted, but he kept at it until he located it, and it didn't take long at all! When we picked up my car, Lon was very patient as he explained all of the knobs and buttons...lots of "bells and whistles". He said I could come back any day to get a refresher, if I had additional questions. As a former teacher, I would say that Lon is also a good and thorough "teacher". When it came time to settle the bill, Adam was also friendly and efficient, He explained my payment options very carefully, and just a few MINUTES later, we were on our way with my new "Hot Lava Rav4"! My old lady friends are now anxiously waiting to take a road trip in my new "ride"!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us! We are so happy to hear about your experience with Lon and our dealership! We wish you many miles of safe and happy driving in your new "Hot Lava Rav4" too! Take care


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  • Very Pleasant Car buying Experience!

    I had an excellent car buying experience with Julie and Adam. They were very pleasant to work with and they made the whole thing very easy and enj...

    Dealer Response

    Thank you for taking the time to share your experience with us! We are so happy to hear that you connected well with Julie and Adam! We truly ca...


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    I had an excellent car buying experience with Julie and Adam. They were very pleasant to work with and they made the whole thing very easy and enjoyable. I would definitely send family and fiends to see Julie to buy their next vehicle. I had previsouly encountered other sales people at this same location and was not happy.... I was very glad to have met Julie when I returned at a later date.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience with us! We are so happy to hear that you connected well with Julie and Adam! We truly care about every one of our guests and we look forward to assisting you on any of your future driving needs!


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  • Great Experience.

    We had a great experience at Mills. Lon gave us great options while working within our budget. Very easy to deal with, loads of information. We lo...

    Dealer Response

    Thank you for choosing Mills Auto Center! We are so happy to hear about your experience and we look forward to assisting you with any of your fut...


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    We had a great experience at Mills. Lon gave us great options while working within our budget. Very easy to deal with, loads of information. We love the Nissan that we bought. It has exceeded our expectations.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Mills Auto Center! We are so happy to hear about your experience and we look forward to assisting you with any of your future driving needs as well! Happy driving!


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  • Very relaxed, pleasant buying experience

    Staff was attentive but not pushy. My experience was of a type that will encourage me to go back when it's time for another purchase or if I need ...

    Dealer Response

    Thank you, John for choosing Mills! We appreciate you and look forward to working with you again!


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    Staff was attentive but not pushy. My experience was of a type that will encourage me to go back when it's time for another purchase or if I need service for my vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, John for choosing Mills! We appreciate you and look forward to working with you again!


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  • Dealership with great cars and even better service

    I needed to find an SUV that I could rely on. Several searches led me to Mills Auto and two other dealerships that had a comparable SUV. I was abl...

    Dealer Response

    Thank you for choosing Mills Auto Center, Petro and for taking the time to share your experience with us. We truly do care about each and everyon...


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    I needed to find an SUV that I could rely on. Several searches led me to Mills Auto and two other dealerships that had a comparable SUV. I was able to have a "real" conversation with their sales team, both Lon and his manager Kelly had an easy style about them that allowed me to make a solid decision. They genuinely care about their customer and understand that listening is as important as any potential vehicle fit. I strongly recommend you take a look!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing Mills Auto Center, Petro and for taking the time to share your experience with us. We truly do care about each and everyone of our customers and look forward to a life long relationship with you! Take care


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  • Traded Vehicle

    Excellent people to deal with. Would defiantly do business with them again,

    Dealer Response

    Thank you for your business and for taking the time to share your experience with us! We look forward to assisting you anytime you have a driving...


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    Excellent people to deal with. Would defiantly do business with them again,

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and for taking the time to share your experience with us! We look forward to assisting you anytime you have a driving need!


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  • WORST EXPERIENCE EVER

    THEIR SERVICE CENTER IS THE WORST I HAVE EVER BEEN TO. WHEN I BROUGHT MY VEHICLE IN FOR THE CLICKING NOICE IN THE ENGINE. FIRST GUY SAID THAT I SH...

    Dealer Response

    Thank you for your feedback! I first want to apologize for your experience in our service department! This is certainly not the experience we wa...


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    THEIR SERVICE CENTER IS THE WORST I HAVE EVER BEEN TO. WHEN I BROUGHT MY VEHICLE IN FOR THE CLICKING NOICE IN THE ENGINE. FIRST GUY SAID THAT I SHOULD NOT DRIVE IT BECAUSE IT COULD LOCK UP. OK TOLD THEM TO FIND OUT WHAT WAS WRONG AND CALL ME. THEY CALLED AND TOLD ME THE PROBLEM SO I SAID GO AHEAD AND FIX IT. WELL IT WAS MISDIAGNOSED SO NEVER GOT FIXED AND I NEEDED TO BRING IT BACK THE NEXT MORNING. NOW I ASKED IS IT OK TO DRIVE SINCE THE PROBLEM WAS NEVER FIXED AND THE FIRST GUY SAID I SHOULD NOT DRIVE IT LIKE THIS?? WAS TOLD IT SHOULD BE NO PROBLEM. REALLY MADE ME WONDER ABOUT THE FIRST GUY. NOW MY TRUST IN THEM JUST WENT OUT THE WINDOW. SHOWED UP THE NEXT MORNING TOLD THEM I NEEDED IT BY NOON BECAUSE I HAD AN APPOINTMENT TO GO TO. WELL I HAD TO CALL THEM AT ABOUT 11:45 AND THEY SAID THAT THEY NEEDED TO GET THE PART (HAD WRONG PART). ASKED WHY I WAS NOT CALLED AND HE SAID HE WAS JUST GOING TO CALL ME. (HIGHLY DOUBT THAT). WHEN I WAS FINALLY PICKED UP TO GET MY CAR I DID EXPRESS MY FRUSTRATIONS AND GOT THE WORST CUSTOMER SERVICE REACTIONS POSSIBLE. BASICALLY THEY DID NOT CARE HOW I FELT OR SAID. I WOULD NOT RECOMMEND THIS PLACE TO ANYONE...

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback! I first want to apologize for your experience in our service department! This is certainly not the experience we want our customers to have and we take much pride in ensuring your vehicle is properly diagnosed the first time as well as repaired accurately. I am working with our management team now and we will be in touch with you! Dawn Rasmussen Customer Care Manager Mills Automotive Group 866-455-7638


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